Advice for New Home Buyers
To know that as the borrower, you, help control the process. Get the items requested by your Loan Officer to them as quickly as possible as we will never ask for anything we do not need. Most importantly, to remember that your Loan Officer wants to help you get that new home as much as you do!
“Dathan Mullen was a pleasure to work with. From initial contact to the very end of my home purchase, Dathan was exceptionally responsive, professional and thorough. He went above and beyond and was fully committed to doing everything he could to make sure all parties involved in my home sale and purchase were doing what needed to be done. Dathan was on vacation on the day my mortgage was funded. When we needed to call him at the last minute during the closing, he answered his phone immediately and made a necessary phone call to resolve an issue. I would not hesitate to recommend Dathan Mullen and NBKC.”
—BobD from from Lady Lake, FL
“Easy to refinance, had no problems, and got a good rate and very low closing costs. Would definitely work with Dathan again. Everything online, very easy process.”
—BRIAN O'NEIL from from Washington, MI
“Dathan was a pleasure to work with. There were many bumps in the road and he went out of his way to smooth them out. He even went into the office on Easter weekend to get us under the wire on an offer.”
—BC Hamm from from Saint Paul, MN
“Had a great experience with Dathan on my mortgage refinance. The process started on May 9th and was closed on June 22nd. The process was very transparent, I knew what was going on every step of the way. I couldn't have asked for more, Dathan answered all my questions very quickly and kept the process moving along. I didn't have to leave my house, all documents were signed online and the notary even came to my house to get my signatures and then mailed all the documents for me. The entire process was super easy. I highly recommend Dathan as a loan officer. Thank you for all your help Dathan, I'll be looking for you when I buy my next house!”
—Michelle P. from from Patchogue, NY
“I just closed on the purchase of a home, with the help of Dathan Mullen as my loan officer. Throughout the process, I was satisfied and impressed by his expertise and assistance. Dathan made the loan approval process easy, even though I applied under fairly unique circumstances. I was separating from active duty military service, with no fixed reference for a future salary. I had received job offers from commercial airlines, but had not yet begun to work and receive pay. To top it off, I was moving between states and needed to purchase a home before selling our current residence. I learned that NBKC is familiar with airline pilot pay scales, and routinely accommodates transitioning pilots in my situation. Unlike several other lenders I consulted, NBKC was able to issue me a pre-approval letter based on my conditional job offer. Dathan stepped me through this, from our initial house shopping to the final closing. He collected the specific documents needed to qualify our loan contingency-free, right up to the amount I requested. Because I was out of town at the time of closing, Dathan also arranged for me to sign everything by correspondence. Electronic signatures were used when appropriate, and physical documents were sent to me for signature overnight at no extra charge. Dathan - thanks for taking all the stress out of an uncertain process for me and my family! We couldn't be happier with the outcome!”
—David Hancock from from Knoxville, TN
“We want to send a big Mahalo Nui Loa to Dathan Mullen who was an excellent Loan Officer. We did everything on line using electronic signatures when needed and signed our final documents at closing with our local Escrow company of choice right here on the island of Kauai!! We had never thought refinancing could’ve been this easy but it was because of Dathan’s reassurance and prompt professional service we got exactly what we needed!!! We HIGHLY Recommend you Dathan! R&L”
—caitner8845 from from Waimea, HI
“Dathan was able to close us in less than 30 days with us being out of state. Everything was completed online and over the phone. His attitude and response time made our first home purchase an easy process. Completely different from what I have heard from others. His company made sure everything was processed in a timely manner and provided the lowest interest rate out of 2 other top lenders.”
—Matthew Knight from from Riverview, FL
“We were disappointed in the closing. We were told our first payment would be two months out and that did not happen. We were left with sending out the payoffs ourselves and that should not have happened. The lender should have sent those out. It cost us additional funds to send out the payments using the over night postal rate.”
—user85053636 from from El Cajon, CA
“I don’t even know where to start, after agreeing to move forward with Dathan Mullen his level of professionalism dropped off completely. Lack of responses to time sensitive material, completely failed to contact our agent after weeks of requesting him to. Failed to review our documents and almost caused us to miss our closing date. 0/5 would suggest avoiding him at all costs. He will draw you in with the dog and pony show but disappear when you need him the most.”
—Jacob M from from Plymouth, MI
That life is too short to not take things day by day because every day can be an adventure.
The Chicago Cubs and the Dallas Cowboys
With my name being a little unique there is unique story how my parents came up with it in the first place.
It happens to get edited all the time so there is too much to cover…
Managing, and living up to, the expectations to provide the absolute best mortgage experience to everyone.
Fitness, cooking, video games, golf, sand volleyball, and all things Star Wars and Marvel.
Sales Rep for Aramark Uniform Co. – I was actually a overnight delivery driver for them.