I was assigned to Chris after an issues arose with another employee. Chris jumped in, worked tirelessly on my loan and kept me informed literally several times a day! If there was ever an experience that clearly rated 5 stars during the ENTIRE loan process, this would be it! I called NBKC Bank through Costco and had financed a previous loan with them. I will only call NBKC in the future, strongly urge others to do the same, and hopefully work with Chris again. Great People!!!