CJ was a pleasure to work with! He is very knowledgeable, efficient and professional. He was always available to answer our questions and takes the time to ensure we understand the entire process of refinance our home mortgage. I would highly recommend working with CJ.

CJ Sears of NBKC Bank was my Loan Officer and did an outstanding job of keeping things on track. Despite having an info lag from creditors, he was able to take the initiative and move everything forward. The time from application to closing was a few months - I believe good for this Pandemic world were in right now. He had the initiative to work for us in getting the right loan package that worked best. Very grateful and would definitely use NBKC (especially with CJ) again. Thanks for everything!!

CJ helped me out and it was the easiest process. He didn't bug me, annoy me, and was great to work with. I would certainly go to him for my next house, or refinance.

Completed Mortgage with NBKC. C J Sears was my contact. The process was a bit long with the usual documentation required but C J facilitated every step and made it an overall pleasant experience. He kept his promises all along the way. He is a nice person, patient, very knowledgeable and responsive. I am grateful that he was my contact throughout the process.

I would highly recommend CJ at NBKC Bank. We worked with CJ for both our mortgage and a recent refinance. He is personable, attentive, and patient. I would not hesitate to recommend him to a friend or colleague, and I will certainly contact him if we need future home financing.

Looking for a refi provider is such an annoying exercise so having Costco Mortgage help you to narrow your choices to the good players is an excellent service. I went with NBKC mainly due to the high ratings, the rates and the NBKC loan originator CJ Sears. For comparison, I also worked with two other lenders, which I dropped right away since it felt like working with used car sales people. CJ Sears was professional, efficient and very timely with clarifications to any questions I had, from the start of origination all the way to closing. Loan process was transparent, any numbers agreed to were all reflected in pre-closing docs all the way to final closing -- no surprises, no bs. Loan processing was mostly all automated, with signing of docs done from your browser, a welcome relief in these covid times. The only short personal interaction was 25 minutes or so of signing manual docs with the Title company, which I scheduled in my backyard out in the open. NBKC and CJ Sears really proved that the high star ratings are for real. Will definitely use these folks gain. Five star ratings for CJ and NBKC definitely!

Mr. Sears provided exceptional service guiding both my spouse and me through our home mortgage loan process. He kept constant communication, quickly responding to our questions via email, as well as patiently answering telephonic questions. Mr. Sears' knowledge, commitment, and dedication to making our home mortgage loan process flawless and expeditious exceeded our expectations. We are very satisfied and highly recommend Mr. Sears' loan services to anyone seeking a home mortgage loan.

The process of getting a mortgage with NBKC Bank went very smoothly. CJ Sears was very professional and a good communicator (not to mention friendly). I had gotten pre-approvals from four different lenders (including my bank which I have had multiple accounts and credit cards for over 30 years, and an 845 FICO score). But NBKC Bank had a better rate, and much clearer and more direct communication from CJ. It was great that he sent a loan estimate within 1 hour of talking and the final closing amount was within $200 of that amount. I would recommend CJ to anyone seeking a mortgage.

This is my third time using CJ. He's been great every time! Great terms, an on time closing, and he is always available to keep you updated throughout the process.

CJ understood and listened to what our objective was, took ownership of the process and moved things forward, without hesitation. Maintained communication keeping us informed as thigs were needed and/or developing. CJ turned a challenging process into an easy task.