CJ Sears was the Lender/account representative that I dealt with after choosing this Lender/Bank. At all times CJ was professional, polite, quick to return calls and in my case, patient with my endless questions. He took the time to explain the process, and was able to express industry terms in layman's language. We had a couple of delays in closing and CJ was accommodating. Having a lender who can take a process that is usually problematic and complex and make it straight forward and understandable is priceless. 5 out of 5

I worked with CJ Sears and it could not have gone any better. From the very beginning he was so easy to work with and talk to. He was very prompt in returning phone calls and emails. I had many questions along the way and he walked me through very step and was so kind, helpful and patient. It was a very pleasant experience and I would definitely recommend CJ.

CJ was awesome every step of the way. This was our 4th home purchase so we weren’t new to the process. We did have a unique job situation (first year airline pilot) so it presented a unique pay scale (hourly, collective bargaining agreement, low probationary pay, etc) and CJ/NKBC was able to work with the documents I provided to approve us for exactly what we were looking. He was extremely responsive and available throughout the entire process, and I felt as if he always had our best interest in mind. He worked hard to get us a great rate despite the market taking a turn the morning after we verbally agreed to lock in our rate. I couldn’t have asked for a better on-time closing experience either. A+ all around. No need to look further. You know you are getting a known quantity with CJ.

My experience with CJ and NBKC was amazing! As a veteran using a VA loan in a dynamic situation, CJ ensured an on-time close with the best rate I could find after shopping around 6+ banks. CJ was quick to respond to phone calls, emails, and texts. He made the home buying process as painless as possible. I do not hope to buy a home anytime soon, but if and when the time comes, I will be calling CJ! Highly recommend!

CJ was patient when I asked multiple questions and/or took awhile to get things back to him. He was always available by phone or email..got back to me in very timely manner. He sent me drafts to review and walked me through every detail. He even set up a couple of appmts that should’ve been left to me but because I was so busy, he offered to do it himself. He was always personalable and upbeat. I could hear the smile in his voice.

CJ is very knowledgable and easy to work with! He's can be reached quickly, and explains complicated concepts in an easy-to-understand way. He goes above and beyond what I would have expected!

Buying and selling a house while starting a new position presents multiple challenges. CJ did an excellent job providing options as conditions changed during our purchase process. I felt like he did his best to make our interests his priority.

CJ is the best! I tried multiple loan officers at other banks before settling on CJ. I was primarily impressed by his straight forward nature. Keeps his explanations short and gives you the feeling you are working with someone thorough and logical as opposed to a salesperson.

I had to make sure I had the best rates because I was looking to get under contract with 4 duplexes. My cousin had recently closed with CJ at NBKC and recommended me to him. I shopped around first just to make sure and ended up going with CJ because he did have the best rates. I was a first time home buyer (yes I went with 4 duplexes as a first timer) and had tons of questions every step of the way. CJ always answered me quickly and made everything easy to understand. He was very helpful from beginning to end. Too bad the sellers decided they wanted to sell at a later time after I signed at closing for all 4 duplexes. I made sure we were still under contract until they were ready to sell. It had been about a month or so and I got a call from my realtor saying the seller was finally ready to sell. Of course, they wanted to close asap and gave us a very short deadline. CJ and his team was able to get everything ready and done in less than 2 weeks, amazing! I forgot to mention that the first time around was shorter than normal too. My realtor used the faster closing time as a tool to help us get under contract. So, CJ and his team was able to get both deals closed very quickly. I would not hesitate to contact CJ in any future deals I have. Highly recommended to everyone I know!

We had a completely positive experience with CJ Sears and NBKC. The entire process went smoothly. The loan application was the easiest we’ve had; it was a breeze to upload documents to their secure site. CJ was always just a phone call or email away and kept everything on track to close on time. He always responded promptly and pleasantly to any inquiries we had. We’ve moved many times and have bought and sold several homes in the process. I really think we made a great decision this time when we chose to use one of Costco’s lenders and found CJ Sears!