There aren't enough words in the English vernacular to adequately delineate the superlative, exceptional, outstanding customer service my family received from Jeff. Every single step of the way, Jeff was there with a kind email and a pleasant phone call. His knowledge of the mortgage industry (out of state VA Loan in our case) was second to none. Jeff deserves all the praise in the world and is the deserving recipient of my absolute highest recommendation. I know what you're thinking, "It's just a mortgage... does the loan officer really matter that much?" Yes, yes, a thousand times yes! Let Jeff coach and go to war for you! He knows what he is doing and will leave you unquestionably satisfied with your homebuying experience. I will never use another loan officer again, I assure you of that. THANK YOU, JEFF!