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Meet Jeff

33 Reviews - 5 Rating

About Me

NMLS #1017789

Office - 913-383-6400

Mobile -

Fax - 913-499-4511

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Advice for new home buyers

“Do your homework and use the advice of professionals with whom you can trust and work comfortably.”

Excellent Customer Sevice —Ed Cruz from Brentwood, CA

I would like to take this opportunity to thanks Jeff Hiller for helping us refinance. From the beginning Jeff was attentive and returned our calls and respond promptly with our concerns or questions by phone, text or e mail. He made himself available even on the weekends and late at night since I’m here in California, pacific time. I can feel his honesty and sincerity when we he gave us advice and even went step further by giving us the best interest rate of the market at that time. All documents are furnished electronically that made it easier since we don’t have to fax or go to the bank. We closed on time in about 2-3 wks and we are happy that we are able to remove the PMI in our loan. I would highly recommend Jeff for his excellent and professional service!!!

RESPONSE:Ed, thank you for your recommendation of Jeff and the nbkc team. We really appreciate it! Brian Unruh, CEO

TERRIFIC RATE —kencyn7 from Simpsonville, SC

We are very pleased with the terrific interest rate we have with our NBKC mortgage loan. Jeff was "on it" helping us to choose when to lock in the rate. He was also attentive throughout the loan process, quickly replying to emails and promptly returning telephone calls.

RESPONSE:We're glad to hear everything went well and we appreciate the wonderful review! Brian Unruh, CEO

Excellent Service —Sara from Gravois Mills, MO

Jeff was amazing! He was timely and very responsive in his communications, even after hours. We had some things come up, out of anyone's control, and he STILL made it work for us to close on our timeline. Even our realtor commented on how great he was to work with (saying that many loan officers aren't very responsive)! Jeff is awesome at what he does, and I would highly recommend him.

RESPONSE:Sara, thank you for your recommendation of Jeff and the nbkc team - we appreciate it! Brian Unruh, CEO

Jeff Hiller is Amazing!!! —AMVM from Lake Arrowhead, CA

Jeff Hiller is the best loan officer we have ever worked with because he is patient and organized. He explains every step of the process clearly and works quickly to get the job done correctly. We worked with him previously on a refinance and now to purchase a new home. We look forward to working with Jeff and NBKC Bank in the future. We will be recommending him to all of our friends and family!

RESPONSE:Thank you for the fantastic review and your recommendation of Jeff and the team! Brian Unruh, CEO

Extremely Responsive, Hard Working, Attentive to Details.. basically the perfect loan officer —Brandon K from Cleveland, OH

I traditionally do not like working with loan officers. That all changed when we found Jeff Hiller of NBKC. He was extremely responsive from the first contact throughout the very end. He is clearly a hard working guy who is always available to answer questions and provide truly expert advice. I have a lot of appreciation for the way Jeff kept us informed and stayed on top of what could have been a very stressful situation. He was very upfront. And he got us a good rate. When my friends or family go looking to buy a house, I will be strongly recommending Jeff Hiller. He's very hard working. In my opinion, there's no reason to risk it with someone else.

RESPONSE:Brandon, thank you for the terrific review and for your recommendation of Jeff! Brian Unruh, CEO

Top Notch Service! —sarah arney from Henderson, NV

Jeff was phenomenal to work with from start to finish. Iwent through three different properties before finding the best home for us and Jeff was with me every step of the way. I am admittedly high-strung and he did not flinch whenever I had questions, concerns or changes. Through the entire process Jeff was kind and highly responsive. This was my fourth real estate transaction and as far as lenders are concerned it was my best. I have worked with other lenders and have never had such high quality service and should I ever need another real estate loan I will absolutely look to NBKC again. Not to mention, if you are a Costco executive member the origination costs simply cannot be beat and the float down and rate lock options are excellent for ensuring that you secure the best rate available to you.

RESPONSE:Sarah, thank you for the awesome review - we appreciate it! Brian Unruh, CEO

Diligent, fast, and communicative! —Brad C from Aurora, CO

Jeff was INCREDIBLE! As first time home buyers, with a 3-week closing, we were understandingly nervous and stressed out about the entire process. However, Jeff did an absolutely outstanding job of keeping in constant communication, always being available, and would always get back to us within minutes regardless of the time! Dealing with an online/out-of-state lender can be intimidating, but Jeff went out of his way to make us feel comfortable and confident in the process.

RESPONSE:Brad, we appreciate the opportunity to help with your mortgage and thanks for the awesome review! Also, big congrats on your first home! Brian Unruh, CEO

Easy to work with and great rates and fees —c b Orlando from Howey In The Hills, FL

Jeff was very easy to work with and one of the only people to accommodate my job change. Everything went smooth and I saved thousands in fees - plus we got a great rate and Jeff even updated it lower during the process.

RESPONSE:We love hearing everything went smoothly! Thank you for sharing. Brian Unruh, CEO

GREAT LENDER —DEFLOWERMAN from Dayton, TN

THIS IS THE SECOND MORTGAGE I HAVE DONE WITH JEFF HILLER AND THE FOLKS AT NBKC BANK . BOTH WENT LIKE CLOCKWORK . RECOMMENDED JEFF TO A FRIEND WHO WAS EXTREMELY SATISFIED WITH JEFF'S WORK. WILL RECOMMEND JEFF TO ALL WHO HAVE THE NEED FOR A GREAT MORTGAGE LENDER.

RESPONSE:We appreciate your multiple referrals and the awesome review - thank you! Brian Unruh, CEO

Jeff at NBKC —Mike Brown from Alexandria, VA

Jeff provided great customer service and made the loan process extremely easy for us. He explained everything thoroughly and made himself available even late at night when I had questions about any of the paperwork. I will recommend Jeff to all my friends and family.

RESPONSE:Mike, thank you for your recommendation of Jeff and the nbkc team! Brian Unruh, CEO

Questions & Answers

What's your advice for new home buyers?

Do your homework and use the advice of professionals with whom you can trust and work comfortably.

What is your motto or personal mantra?

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." —Maya Angelou

What is your favorite sports team?

All Arizona State Sun Devil Athletics...passionate alum!

What is something that people would be surprised if they knew about you?

I have two children that participate in intercollegiate athletics...basketball and gymnastics.

What's your alma mater?

Arizona State University – B.S. University of Kansas - Masters

What aspect of your job are you most passionate about?

Helping people not only fulfill their dream of owning a home, but assisting them in educating them on how important having the "right" mortgage is to their overall financial well-being.

Where did you grow up?

On a family farm in rural northwest Iowa. We drove 18 miles to get to our high school.

What are some of your hobbies?

Working out, attending as many of my kids sporting activities as possible, watching almost any sports event on TV and attending in person.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

I worked in the sports industry from the time I was in college until I left the industry in 2003. From working with the Kansas City Chiefs and the NCAA National Office, I had some great experiences and met some very influential sports celebrities throughout the years.