During the last 45 days, there were multiple requests for signatures, documents, verification, etc... Jeff was always there to help, oversee, and advise on the most expeditious way to proceed through the process. During the early parts of the process, he was even so kind to work with me late in the evening to ensure I was getting the best rate and complete satisfaction of borrowing with NBKC.
I really commend the prompt service provided by Jeff, he far exceeded my expectations. I was extremely impressed with his knowledge, professionalism, attitude, and decisive skills. His ability to take a previously frustrating home refi situation and turn it into a positive experience was refreshing.
I highly recommend Jeff and the NBKC team. If you like saving money, and working with professionals who have your best interests at heart, you won't be disappointed with Jeff!