Back to Loan Professionals

Meet Jeff

Loan Officer

62 Reviews - 5 Rating

NMLS #1017789

Office - 913-383-6400

Mobile -

Fax - 913-499-4511

GET IN TOUCH APPLY NOW

Advice for new home buyers

Do your homework and use the advice of professionals with whom you can trust and work comfortably.

Very Patient and downright a joy to work with —Matt P from Bristol, PA

Really nice guy to work with. He just makes things very easy and explains all his steps. He is also very patient with answering questions you may have.

RESPONSE:Matt, thank you for the terrific review! Brian Unruh, CEO

Best I've Found —Dave Louwsma from Ada, MI

I have purchased many properties, and my wife is a realtor; we have worked with many lending agents. Jeff is head and shoulders above them all..prompt, efficient, experienced, and thorough. Give him a shot!

RESPONSE:Dave, thank you for the terrific review! Brian Unruh, CEO

Great experience —Ken from Duluth, GA

Jeff was fantastic to work with. He was always very professional and cordial. My questions were answered in a timely manner. Happy with my terms. I would recommend wholeheartedly.

RESPONSE:Ken, thank you for the great review and your recommendation of Jeff and the team! Brian Unruh, CEO

Great experience —John from Missoula, MT

Jeff was simply the best I’ve ever dealt with. I kept waiting for something unsatisfying to happen but it never did. All mortgage lenders should follow their lead!!!!!

RESPONSE:John, we're glad to hear you had a great experience and appreciate you sharing! Brian Unruh, CEO

The Greatest Loan Officer in HISTORY —Justin from Valhalla, NY

There aren't enough words in the English vernacular to adequately delineate the superlative, exceptional, outstanding customer service my family received from Jeff. Every single step of the way, Jeff was there with a kind email and a pleasant phone call. His knowledge of the mortgage industry (out of state VA Loan in our case) was second to none. Jeff deserves all the praise in the world and is the deserving recipient of my absolute highest recommendation. I know what you're thinking, "It's just a mortgage... does the loan officer really matter that much?" Yes, yes, a thousand times yes! Let Jeff coach and go to war for you! He knows what he is doing and will leave you unquestionably satisfied with your homebuying experience. I will never use another loan officer again, I assure you of that. THANK YOU, JEFF!

RESPONSE:Justin, wow, what an awesome review! Thank you so much for sharing and most importantly, thank you for your service to our country. Brian Unruh, CEO

Great experience refinancing mortgage —user679865 from Austin, TX

It was pleasure working with Jeff and NBKC on refinancing my mortgage. Jeff was able to help me with The best possible interest rate and lock on time. Communications were prompt. With my previous experience, I did always expect revisions of document requests. But everything went right first time, and absolutely no hassle at all. Would definitely recomment Jeff and NBKC for any mortgage need!.

RESPONSE:Thank you for the terrific review and your recommendation of Jeff and the nbkc team! Brian Unruh, CEO

Great transaction —Kristina G. from Spokane, WA

Jeff is very responsive and helpful. I never felt like I was lost in the process and he really helped make refinancing easy. He always answered questions in a timely manner, which was much appreciated. Thank you!

RESPONSE:Kristina, thank you for sharing your experience working with Jeff and the team! Brian Unruh, CEO

Incredible communication and closed a week early! —Nest Realty Atlanta from Peachtree City, GA

Sadly, working in the real estate business for 20 years as an agent and broker, I have worked with too many lackluster lenders. Jeff does not fall into this bucket. I had the recent opportunity to work with Jeff on a transaction in Atlanta. I was so impressed with Jeff's timeliness, communication, and ability to deliver. He closed a VA loan a week earlier than planned, and his level of communication and responsiveness helped us navigate a very challenging transaction. Jeff is a true professional, and it was an absolute pleasure to work with him!

RESPONSE:We appreciate the opportunity to help with your VA loan and most importantly, we sincerely thank you for your service to our country. Brian Unruh, CEO

Incredible experience with Jeff & NBKC! —Eric Baumgardner from Cumming, GA

Working with Jeff Hiller at NBKC couldn't have been any easier! I was a little leery going the online route when shopping for lenders and the experience with Jeff and NBKC certainly changed my thoughts. Jeff was there for us every step of the way and ensured we hit every deadline and guided us through the entire process. I felt we were given white glove service and will definitely call on Jeff again for another home loan.

RESPONSE:Eric, we love hearing you felt you were given the white glove service and we appreciate the 5 star review - thank you! Brian Unruh, CEO

Great experience getting financed —zuser202006241051527 from West Bloomfield, MI

Jeff was a pleasure to work with. I would highly recommend him for any mortgage. He always answers the phone on email in a timely manner. I am so happy Jeff was my officer. I wish I could give him more than 5 starts.

RESPONSE:We appreciate your recommendation of Jeff and the team - thank you for sharing! Brian Unruh, CEO

Questions & Answers

What is your motto or personal mantra?

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." —Maya Angelou

What is your favorite sports team?

All Arizona State Sun Devil Athletics...passionate alum!

What is something that people would be surprised if they knew about you?

I have two children that participate in intercollegiate athletics...basketball and gymnastics.

What's your alma mater?

Arizona State University – B.S. University of Kansas - Masters

What aspect of your job are you most passionate about?

Helping people not only fulfill their dream of owning a home, but assisting them in educating them on how important having the "right" mortgage is to their overall financial well-being.

Where did you grow up?

On a family farm in rural northwest Iowa. We drove 18 miles to get to our high school.

What are some of your hobbies?

Working out, attending as many of my kids sporting activities as possible, watching almost any sports event on TV and attending in person.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

I worked in the sports industry from the time I was in college until I left the industry in 2003. From working with the Kansas City Chiefs and the NCAA National Office, I had some great experiences and met some very influential sports celebrities throughout the years.