“Do your homework and use the advice of professionals with whom you can trust and work comfortably.”
Great Rate Outstanding Service! —Kenny from Dayton, OH
From start to finish like a well oiled machine. I was able to refinance, with all my questions answered, as well as completed in a timely fashion with a great rate!
RESPONSE:Kenny, we love hearing well-oiled machine - thanks for sharing! Brian Unruh, CEO
Jeff is a superstar —mmkang3 from Chantilly, VA
I've several investment properties and just completed a cash-out refi. Over the past years, I've worked with other lenders but none compares to Jeff. He is very knowledgable and is the best in his field. He was very prompt answering my questions and thoroughly explained my options when issues came along. I highly recommend Jeff and NBKC Bank. I look forward to doing business again with Jeff.
RESPONSE:We appreciate your recommendation of Jeff and the team - thank you! Brian Unruh, CEO
Jeff Hiller is the Best!!! —tomckiernan5 from Azusa, CA
I couldn't be happier! Everything went so smooth with Jeff Hiller. My girlfriend recommended him to me and she feels the same. I wish everything in life could be this easy. Thanks Jeff :)
RESPONSE:Thanks to you and your girlfriend! We're glad everything was easy and we appreciate the opportunity to help out. Brian Unruh, CEO
Competitive rate of interests and great customer service —Avadh Nandra from Springfield, VA
I got a feeling that NBKC bank is doing all the right things for their employees and that reflects immensely on the way they treat their customer. I shopped around in 5 different banks and got the loan estimate from every bank. It was a no brainier that the rate of interest at NBKC was less than the other banks to an extent that none of the other bank could beat their rate of interest. NO wonder NBKC bank's CEO is listed the top most in the year 2018. And then comes icing on the cake when Jeff Hiller became my loan officer. Such a nice and professional gentleman to work with. He explained and made each step along the way extremely easy to an extent that I felt it is so good to be true. But it happened. I congratulate NBKC bank in hiring such great employees like Jeff Hiller. My hope is that this organization remains as is and even better in upcoming years.
RESPONSE:Avadh, thank you so much for recognizing Jeff and that our culture is one of being a truly fantastic place to work. I loved reading your review as it sums up so much of what we strive to be every day - thank you!! Brian Unruh, CEO
Super responsive, answered all my questions, great rate! —tshepherd56 from Gallatin, MO
Jeff was a pleasure to work with. He always was proactive in communications, responded to me quickly, took the time to answer all of my questions, and I got a great rate! I couldn't have asked for a better overall experience in working with Jeff and NBKC Bank!
RESPONSE:Thank you for the fantastic review - we appreciate it! Brian Unruh, CEO
Awesome as always —user6622897 from Richmond, VA
This is my second purchase and I've also done a refi with Jeff. With or without a realtor, he gets me the information I need early, gives me all the possible options, guides me through the selection and makes sure everything is in place for closing. Not quite sure when he sleeps.
RESPONSE:Thank you for the repeat business and for the awesome review! Brian Unruh, CEO
Terrific to work with! —Brian Park from Celina, TX
We were recommended to NBKC from several friends, so I called and spoke with Jeff. Right off the bat, he started working to get our home loan rolling. He is extremely responsive and will not make you wait on answers! We ended up closing a day later than planned because we bought new construction and some of those delays caused a delay with the final appraisal, but NBKC and Jeff flexed very well and got us closed the next day. I highly recommend Jeff and know that he will work hard to get you your new home.
RESPONSE:Brian, thank you for your recommendation of Jeff and the team - we appreciate it! Brian Unruh, CEO
Amazing Help At All Stages —Nick Baile from Middletown, DE
Jeff was truly amazing at every stage of the home buying process. He is responsive, knowledgeable, and seems to work non stop which means he’s always willing to work on your loan! You can reach him at any time and he’ll tell you exactly what he needs and when he needs it. I would highly recommend Jeff to ANYONE looking to lend money, he and the team at NBKC are great! He also locked me in at a much lower interest rate than expected, which is always nice!
RESPONSE:Nick, we appreciate the awesome review - thank you! Brian Unruh, CEO
Loan —tammywilliams754@gma from Powhattan, KS
Jeff Hiller is amazing. He has been there for us every step of the way. He has answered every question immediately. We would highly recommend Jeff Hiller and his bank all the way. Please anyone needing a loan or a loan officer ask for Jeff Hiller at NBKC BANK in Kansas City MO.
RESPONSE:We appreciate the terrific review! Brian Unruh, CEO
Jeff was great ! —Amanda Navarro from Lynn, MA
Jeff was awesome and so helpful throughout the entire purchase of them home ! Always broke down things and put it into simpler terms so i could understand ! I would recommend him to anyone looking to buy a home !
RESPONSE:Amanda, thank you for sharing your experience working with Jeff and the team! Brian Unruh, CEO
Questions & Answers
What's your advice for new home buyers?
Do your homework and use the advice of professionals with whom you can trust and work comfortably.
What is your motto or personal mantra?
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." —Maya Angelou
What is your favorite sports team?
All Arizona State Sun Devil Athletics...passionate alum!
What is something that people would be surprised if they knew about you?
I have two children that participate in intercollegiate athletics...basketball and gymnastics.
What's your alma mater?
Arizona State University – B.S. University of Kansas - Masters
What aspect of your job are you most passionate about?
Helping people not only fulfill their dream of owning a home, but assisting them in educating them on how important having the "right" mortgage is to their overall financial well-being.
Where did you grow up?
On a family farm in rural northwest Iowa. We drove 18 miles to get to our high school.
What are some of your hobbies?
Working out, attending as many of my kids sporting activities as possible, watching almost any sports event on TV and attending in person.
Before working at NBKC, what was the most unusual or interesting job you've ever had?
I worked in the sports industry from the time I was in college until I left the industry in 2003. From working with the Kansas City Chiefs and the NCAA National Office, I had some great experiences and met some very influential sports celebrities throughout the years.
