When we started researching about refinancing our home, of course we checked many resources. I looked at rates offered, the security of the company, etc. I had actually never even heard of NBKC before, but all of their information came back with great results. Jeff Hiller contacted us, explaining the process, after we told him what we wanted to do. He was so very helpful throughout the process, calling, texting and emailing with the details. We closed this past Friday, and could not be happier.