Jeff truly is an exceptional loan officer. He was always available to answer questions, no matter what time of day, consistently offering sound advice, never making us feel like we were an imposition. We initially found Jeff though the Costco mortgage/refinance program. This program, along with Jeff’s expertise, helped lower our interest rate and saved us on closing costs. We began by looking at company reviews, submitted our initial application and within an hour we were already talking with Jeff on a Sunday evening. We were immediately impressed with Jeff and asked if we could always work with him directly. That first call set the tone of trust in his abilities, his dedication, his exceptional customer service skills and his knowledge in the lending process. The mortgage process can be stressful, but Jeff stayed on top of things from beginning to end. His quick response to all of our inquires was extraordinary. Our advice to you today, stop what you’re doing right now and save Jeff’s contact information. Call Jeff Hiller with NBKC Bank today at (913) 907-6789. His email is jeff.hiller@nbkc.com. If you’re not quite ready to buy a new home or to refinance we suggest you save his information in a place you will remember in future and share his information with family and friends. We are delighted we had the pleasure of working with Jeff. He saved us time, he saved us stress and saved us money. NBKC Bank is lucky to have him!

Jeff was a true professional. He guided us through the entire process and was responsive to all our inquiries in a timely manner. I would recommend Jeff and NBKC.

Jeff was so helpful through our refinance process and always available or quick to reply with my many questions. Great rate offers from NBKC as well. I will absolutely refer friends and family with their mortgage needs in the future.

Jeff went out of his way to explain all the details of refinancing in general and the specifics of our refinance. We made a change to the terms of our loan midway through the process and he didn’t bat an eye. He just help us make the change to get things set up to best meet our needs. I would wholeheartedly recommend Jeff to others looking to refinance their homes.

It was an awesome experience working with Jeff H. at NBKC on my refi. He is extremely knowledgeable and walked me right through the whole process. He responded timely to my questions and before I knew it I was ready to close. I will definitely be using Jeff again in the future and I highly recommend him for your housing lender needs.

Jeff Hiller is an exceptional Loan Officer. He responded quickly even if it was in the evening. He was on top of things and took care of us like we were his only customer, and we all know how busy they are! We've never had such an easy refinance. There were no hitches, last minute requests, nothing that made this experience stressful which I was expecting since they usually are. I would highly recommend Jeff. Do not hesitate to contact him. You will be glad you did, and NBKC Bank rates and costs are excellent. Thank you, Jeff! I wish I could give you 10 stars!!!

Jeff was great for my refinance. From start to finish, the process took less than 30 days. Jeff explained the process thoroughly and answered all the questions that I had. He was responsive and made the process painless. We will definitely work with Jeff again.

It was a wonderful experience to work with Jeff. I have worked with another bank prior. Due to the complexity of my financial situation, it fell through because no clear instruction was given, so my tax return transcription can not be obtained on time. I talked to two more loan officers and both told me that my loan is too complex and I should wait until my 2020 tax return is filed in spring 2021 to do the refinance. However, I decided to try one more time since the rate was at a historical low. It was a blessing that Jeff contacted me. From the very beginning, he told me what is needed, and how to put all the documents together to have a smooth transaction. Because of his guidance, I was able to put a clean package and avoided many back and forth. The loan was closed on time without any drama. I am so happy with the result and grateful to have the opportunity to work with him.

Jeff was a huge help during this process for two main reasons. First off, he was always available, never missed a single phone call, and responded to emails within the hour. Having heard horror stories from friends, I understand that this dedication to work and punctuality is actually not a given! Jeff’s flexibility also comes to mind. Originally I was accepted for a VA loan but learned that a miscalculation of my years as a reservist would likely prevent me from being granted the loan. Jeff was very professional and put my mind at ease, assuring me that the transition to a conventional loan would be no issue. When buying a home, having a responsive crew surrounding you in the process makes all the difference. I chose well and can honestly say that the process of buying my first home was painless with the lines of communication we had.

Jeff was excellent throughout the entire process. Very responsive to answering questions and keeping us informed during the process. The entire team was very proactive in resolving any issues. I would definitely use Jeff and NBKC again. Great Job done!!