Superlative Loan Officer —David from Houston, TX
We first worked with Ms. Kroll on our start home purchase 6 years ago. She was, without fail, a consummate and responsive professional. For new home buyers, having her available and willing to go over every single line and answer every single question for sticklers like me and my wife, the entire experience could not have been better. An ordinarily stressful period was, in large part to her work, instead relaxed and efficient.
For our second home purchase, we heavily price shopped for mortgages. After all, this decision is a financial one. Ms. Kroll was able to beat competitors' terms without fail. We were purchasing during the holidays and believed that the timing may delay the purchase- with Ms. Kroll, not so.
I rarely recommend services or people to friends and family, feeling responsible if the recommendation ultimately falls short. I have no concerns here when recommending Ms. Kroll- none. She is excellent.