Back to Loan Professionals

Meet Cheryl

105 Reviews - 5 Rating

About Cheryl Kroll

NMLS #415065

Office - 913-253-0172

Mobile - 913-276-8398

Fax - 913-499-4543

GET IN TOUCH APPLY NOW

Advice for new home buyers

Ask as many questions as you can, as clarity helps alleviate anxiety.

Cheryl was awesome! —zuser201605171753302 from Yakima, WA

We worked with Cheryl to get a loan for a new home purchase. She was extremely helpful every step of the way. The loan application was super simple and user friendly and Cheryl was very helpful and always available to answer any questions we had. She helped us compare loan amounts and pinpoint the best loan to fit our needs. Once we made an offer on a house, she worked very hard to close our loan quickly and save us as much as possible on closing costs and other fees. She really did a superb job and saved us a lot of money and our loan closed quickly and smoothly. We are super thankful we got to work with Cheryl and would recommend her to anyone.

RESPONSE:Congrats on your new home and thank you for the wonderful review - we appreciate it! Brian Unruh, CEO

Easy Smooth Process —Danny from Honolulu, HI

Cheryl was great to work with. Start to Finish, she was accessible, answered all my questions and was extremely helpful. Hands down, best experience while going through the loan process. Would definitely recommend Cheryl to everyone and anyone looking to get a loan.

Cheryl is a treat to work with! —jrtucknies from Yakima, WA

Cheryl is awesome. Worked with her on my original loan and my refinance. She is very patient and will explain every step. Would definitely recommend to anyone!

RESPONSE:Thank you for the repeat business and your recommendation of Cheryl and the team! Brian Unruh, CEO

Awesome 1 of a kind service! —Jason from Grandview, MO

Cheryl went above and beyond to earn my business. She was instrumental throughout the entire process. She stopped at nothing to make sure everything went smooth as could be. She checked in for over a year just to see where we were in the home buying process. When we were ready to pull the trigger Cheryl and the team at NBKC was our only choice.

RESPONSE:Jason, thank you for sharing your experience working with Cheryl and the team! Brian Unruh, CEO

Cheryl is awesome —ArtieDiGiovanni from Marblehead, MA

I have used Cheryl now on multiple refinances and she is thorough and knowledgeable with the home owner 100% in her mind. She gives all options and is well versed in all financing options to meet your needs. I would highly recommend Cheryl Kroll if you are in the market for financing your home.

RESPONSE:Artie, thank you for the loyal business and sharing your experiences working with Cheryl and the nbkc team! Brian Unruh, CEO

Excellent service and very professional —Adela from Leesburg, VA

I highly recommend Cheryl if you are considering buying or refinancing your house. This is my third time working with Cheryl and I am always pleased with her professionalism and efficiency. Cheryl is an amazingly easy person to work with and she provides excellent customer service. She is truly knowledgeable, organized and a great communicator who keeps you informed every step of the way. This is our first time working with NBKC Bank and we got the best interest rate and had a great experience using the Doc Magic system to review and e-sign our documents. Feeling thankful for the wonderful experience!

RESPONSE:Adela, we appreciate your loyal business, the fantastic review, and your recommendation of Cheryl and the nbkc team - thank you! Brian Unruh, CEO

Great Experience —Jason Inman from Granger, IN

I worked with Cheryl on a previous VA loan in 2017 and I was very pleased with the experience. We had some problems to work out with the VA inspector, but Cheryl was prompt and professional and the entire experience was smooth. When I had the opportunity to refinance my VA loan, I sent her an email and she called me almost immediately. Again, the process was smooth and she helped me through the entire process. Closing the loan was smooth. She takes care of her clients and she does take great pride in helping others. She has a personal touch that I really appreciated. I highly recommend Cheryl and NBKC.

RESPONSE:Jason, we love hearing that the process went smoothly! We appreciate the repeat business, the 5 star review, and most importantly we sincerely thank you for your service to our country. Brian Unruh, CEO

Excellent and Informative —user5677459 from Clover, SC

Our initial introduction to Cheryl was a detailed breakdown of options available to us which was impressive and made us feel very comfortable moving forward with her to help us refinance. She was professional, timely, informative, and best yet relatable in a process that in the past was painful. She made everything so easy and appreciate everything she did for us.

RESPONSE:Thank you for sharing your experience working with Cheryl and the nbkc team - we appreciate it! Brian Unruh, CEO

She did such a good job and was so helpful throughout the entire process! —christalee90 from Las Vegas, NV

Thank you to Cheryl who did an amazing job and was an excellent lender. She made the whole process extremely smooth and seamless. I will definitely recommend her to everyone I know looking to purchase, and use her again in the future!

RESPONSE:We love hearing seamless and smooth - thank you for sharing! Brian Unruh, CEO

Cheryl was the absolute best! —Danny B. from Alvin, TX

Cheryl Kroll, went above and beyond to make sure everything was taken care of during the loan process. I couldn't have asked for a better loan officer, and there were plenty of times she took on tasks that weren't even her responsibility. She made my wife and I feel at ease throughout the entire process. If you are in need of a mortgage, look no further than Cheryl Kroll at NBKC Bank.

RESPONSE:Danny, thank you for sharing your experience working with Cheryl and the team! Brian Unruh, CEO

Meet Cheryl

Questions & Answers

What's your advice for new home buyers?

Ask as many questions as you can, as clarity helps alleviate anxiety.

What is your motto or personal mantra?

Be Happy, Be Humble, Be Grateful, Be Silent.

What is your favorite sports team?

I am a Mizzou Tiger fan.

What is something that people would be surprised if they knew about you?

I am a terrible cook.

What's your alma mater?

University of Missouri

What is on your bucket list?

I would like to go to CA and wine country someday.

What aspect of your job are you most passionate about?

Treating people the way I would want to be treated.

Where did you grow up?

Columbia, Missouri, out in the country.

What are some of your hobbies?

I like to jog with my dogs (I have 4), I like to spend time with my family (and my 4 dogs), I like to watch college football.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

I worked for my Dad at his hometown grocery store (back when there was such a thing).