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Cheryl Kroll

Meet Cheryl

81 Reviews - 5 Rating

About Cheryl Kroll

NMLS #415065

Office - 913-253-0172

Mobile - 913-276-8398

Fax - 913-499-4543

Advice for new home buyers

“Ask as many questions as you can, as clarity helps alleviate anxiety.”

Star Rating
A+ —Callum from Mentone, AL
As a first time home buyer, it was such a great experience working with Cheryl. She was a great coach for us through the lending process, which was something we definitely needed. Her communication was awesome - always easy to get a hold of via phone or email - always willing to take the time to answer questions that we had along the way. She was super patient with us whenever there was something we didn't understand and she did a great job of making sure we understood what was going on the whole time. We are very grateful for the chance to work with Cheryl and would highly recommend her!
RESPONSE:Callum, thank you for the wonderful review and big congrats on your first home! Brian Unruh, CEO
Star Rating
superb loan officer —Ron Krueger from Spring, TX
Cheryl was an excellent lender for our refinance. She was friendly and caring and easy to work with. She even asked twice how my cold was coming along. Cheryl knows the mortgage business inside out, but more importantly, cares personally about the people she is working with. That is very rare these days. Most important, she is trustworthy and honest, also very rare these days. We would recommend Cheryl to anyone needing a home loan or refinance, and we will seek her out the next time we need a mortgage.
RESPONSE:Ron, thank you for your recommendation of Cheryl and the team - we appreciate it! Brian Unruh, CEO
Star Rating
Quick, efficient, very helpful service —richard vandenhul from Bellingham, WA
Cheryl was fantastic. It was my first time refinancing electronically and she answered all my questions and move the process (and me) along quickly and efficiently. It was a great experience.
RESPONSE:We're glad to hear you had a great experience. We appreciate the opportunity to help out and thank you for terrific review! Brian Unruh, CEO
Star Rating
Third time is the charm! —Phil from Nags Head, NC
I have purchased three homes now with Cheryl as my loan officer. She is the consummate professional. Cheryl knows the business and looks for the best option possible. She kept me up to date and advocated on my behalf when issues arose. Thanks again Cheryl!
RESPONSE:Phil, we appreciate the repeat business (and view it as our highest compliment). Thank you for being a loyal customer and for the great review! Brian Unruh, CEO
Star Rating
Cheryl Kroll —gilbert carlos from Chino Hills, CA
Cheryl did an outstanding job on refinancing my home loan. I was so impressed with her professionalism from start to finish. She always went the extra mile to make sure that I fully understood all the details of the loan and contacted third parties such as the tax offices and my lender to clarify what needed to be done to finalize the loan. If anyone needs a loan done right, I highly recommend Cheryl.
RESPONSE:Gilbert, thank you for your recommendation of Cheryl and the team - we appreciate it! Brian Unruh, CEO
Star Rating
one leading agent family here —The Lees from Chesapeake, VA
Superlative lending agent. We have worked with Cheryl before when she was with another bank. We actively sought her out for our next home purchase, even though she had changed banks entirely. Our agent from this most return purchase was reluctant about a non-Virginia lender, but after closing, she had to admit that, "Cheryl has completely restored my faith in out-of-state lenders." She is responsive, thorough, and extremely proactive with the agents, inspectors, and closing folk. As far as we're concerned, there is no other lending agent to consider.
RESPONSE:We are glad you searched for Cheryl and appreciate the wonderful review! Brian Unruh, CEO
Star Rating
Awesome experience —roel from Mission Viejo, CA
We had wonderful experience working with Cheryl Kroll and the entire process was easy from start to finish.She is knowledgeable and passionate about her job.Cheryl always responded to my calls.I would highly recommend her to anyone for a mortgage or refi.
RESPONSE:We love hearing the process was easy from start to finish! Thank you for sharing. Brian Unruh, CEO
Star Rating
Simply The Best - Third time working with Cheryl —Chad N. from Chantilly, VA
We've worked with Cheryl on three separate occasions, the most recent one being a cash out refinance. Cheryl is the consummate professional: efficient, knowledgeable, and responsive... plus a great personality! When it was time to refinance, I simply looked Cheryl up online, discovered she was working with NBKC, and sent her an email. She replied immediately, gathered some quotes, and 14 business days later we signed closing documents in the comfort of our dining room. I researched NBKC during the process just to make sure their rates were decent, and I happily discovered that Nerdwallet listed them as the #1 option for the borrowing options we chose. We would choose Cheryl regardless of the bank, but it's nice to know that she has teamed up with a leader in the market.
RESPONSE:Chad, thank you for sharing your experience working with Cheryl and the team! Brian Unruh, CEO
Star Rating
Smooth, hassle free experience —zuser201807291340282 from Richland, WA
I am very happy to recommend Cheryl for any home financing needs. This is based on my recent experience obtaining a home loan for a new construction. Right from pre-approval to the closing, the entire process was handled very professionally and smoothly. She had the best rates compared to all the other lenders I spoke with. In addition, she was very transparent and presented me with all the loan options in a very clear manner. She would also keep me up to date with market trends and interest rates and helped me secure the loan on a day when the rates had dropped significantly. She worked longer hours that day to accommodate my work schedule so that I could indeed benefit from the low rates. Although she was located remotely and in a different time zone, she was very proactive in keeping everything lucid - the appraisal, closing disclosures and dealing with the title company. I am very happy I made the right decision to choose Cheryl as my loan officer.
RESPONSE:We are also glad you chose Cheryl! Thank you for the terrific review and the opportunity to help with your mortgage. Brian Unruh, CEO
Star Rating
Cheryl Kroll —kschertz1 from Brighton, CO
Very helpful and reassuring. Cheryl was upfront and did not try to push me into a loan that I did not want unlike the local lender I had spoken with first. I highly recommended Cheryl for all your mortgage needs!
RESPONSE:We appreciate your recommendation of Cheryl and the team - thank you! Brian Unruh, CEO

Questions & Answers

What's your advice for new home buyers?

Ask as many questions as you can, as clarity helps alleviate anxiety.

What is your motto or personal mantra?

Be Happy, Be Humble, Be Grateful, Be Silent.

What is your favorite sports team?

I am a Mizzou Tiger fan.

What is something that people would be surprised if they knew about you?

I am a terrible cook.

What's your alma mater?

University of Missouri

What is on your bucket list?

I would like to go to CA and wine country someday.

What aspect of your job are you most passionate about?

Treating people the way I would want to be treated.

Where did you grow up?

Columbia, Missouri, out in the country.

What are some of your hobbies?

I like to jog with my dogs (I have 4), I like to spend time with my family (and my 4 dogs), I like to watch college football.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

I worked for my Dad at his hometown grocery store (back when there was such a thing).