Cheryl helped us navigate the process of securing our first mortgage. She was highly informative from our first exchange - cautioning me against allowing anyone to pull my credit just yet, which was well-timed advice as I entered the market for the first time. As we moved through the process, Cheryl was highly responsive and continued to be extremely helpful. She ran several mockups for us as we browsed Zillow and tried to get a better sense of what we were really looking for. I shopped around to compare rates, and NBKC came out far and away as the best (on the rates as well as the overall experience). When it came to closing, Cheryl stayed with us through the process and was exceptionally prompt and accessible. We hope to be in our new home for several years yet, but we will definitely be reaching out to Cheryl the next time we have lending needs. Can't recommend highly enough!