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Cheryl Kroll

Loan Officer

68 Reviews

5 Star Rating

Check out my most recent Zillow Reviews

Best Homebuying Experience Ever! —Craig from Rio Rancho, NM

After initially dealing with what appeared to me to be a predatory lender (which shall remain nameless), Cheryl Kroll was the breath of fresh air that restored my confidence in the mortgage industry. She was so efficient, timely, and thorough, I absolutely have nothing negative to say. She stayed in touch with us every step of the way. The entire experience was worry free thanks to Cheryl's expertise and focus on our wants and needs. I recommend her to anyone buying a home no matter where they are located in the United States.

RESPONSE:Craig, we love hearing the experience was worry-free and appreciate the great review! Brian Unruh, CEO

Cheryl is the BEST! —Jamie Chynoweth from Spanish Fork, UT

Cheryl helped me refinance our home and was so great to work with. A normally stressful process was so easy! We closed in a week! Cheryl kept me in the loop every step of the way. Not only was she able to drastically reduce our monthly payment, but she also managed to get extra cash to pay off debt. I would definitely work with her again! Call her, you won't regret it!!!

RESPONSE:Jamie, we're glad to hear everything went smoothly and appreciate the wonderful review! Brian Unruh, CEO

Quick and Easy Refi —DAK from Park City, UT

Cheryl made our refinance quick and easy. She was very fast to reply to all questions we had and moved the process forward in an expedited manner. Would definitely recommend!

RESPONSE:Thank you for your recommendation of Cheryl and the nbkc team - we appreciate it! Brian Unruh, CEO

FIRST TIME HOUSE BUYER —lister ziemi from Haslet, TX

As a first time home buyer, Cheryl helped us far above our expection. She was speed in our approval and every thing was in line with our previsions. Even my brother who has been in the real estates for years was surprised by the rates we got, and the time it took to close the deal. Cheryl was attentive to all our concerns and I will not hesite to work again with her or to recommand her services. Thanks for all Cheryl, you were awesome.

RESPONSE:We're so appreciative of the opportunity to help with your mortgage and huge congrats on your first home! Brian Unruh, CEO

Professional Service —Jeremy from Yakima, WA

Cheryl was very helpful and professional. She was very timely in her responses. On top of that she was very knowledgeable about the whole process and patient with this first time home buyer and explained every little thing. Would absolutely recommend her and use her again. Not only was she professional, she truly cares and was excited for me at every turn.

RESPONSE:Jeremy, thank you for the awesome review and huge congrats on your first home! Brian Unruh, CEO

Lady gets it done —Ian from Yakima, WA

New homebuyer here and was not at all sure how the process was conducted. Cheryl made things easy on us and was very thorough and informative throughout the process. We had some issues near closing date and she was even able to get us a credit to help out. Overall great experience!

RESPONSE:Ian, we're glad to hear it was a great experience and big congrats on your first home! Brian Unruh, CEO

CHERYL IS AWESOME —kolbygabbert from Kansas City, MO

We were first time home buyers and referred to Cheryl by friends. Cheryl simplified everything and made the process run super smooth - always with a smile on her face as well. I highly recommend working with her and NBKC!

RESPONSE:Simple, smooth - these are words we love hearing! Thank you for sharing and huge congrats on your first home! Brian Unruh, CEO

Look No Further —Jill Henderson from Rio Rancho, NM

You won't find a better loan officer than Cheryl Kroll. She was on the ball from the moment she initiated contact with us to closing, and that applied to working with the title company as well. Our closing agent told us she was impressed by her responsiveness and attention to detail. I feel as though I made a friend in Cheryl as she was attentive and responded to our questions and concerns within minutes. I wholeheartedly recommend her for your banking needs and won't hesitate to work with her in the future.

RESPONSE:Jill, thank you for sharing your experience working with Cheryl! Brian Unruh, CEO

Made this easy for a Veteran first time buyer! —aaron white5 from Louisville, KY

Cheryl made is easy. She was very informative and answered everything. Even helped answer a few question outside the lending process but related to home buying. Was able to get things done and closed in around 30 days or less. She impressed my realtor so much he has referred people to her. Highly recommend!

RESPONSE:Aaron, thank you for your recommendation of Cheryl and the team! Brian Unruh, CEO

Great lender for first time home buyers! —Gina Gessler from Yakima, WA

Cheryl was so great! She was so prompt and as first time home buyers I was expecting the process to be much more confusing than it was! She provided us with a break down of information, and answered any questions or concerns we had about any numbers. I would recommend Cheryl to anyone and was so happy with her work!

RESPONSE:Gina, thank you for the wonderful review and big congrats on your first home! Brian Unruh, CEO

Contact Me Apply 24/7

NMLS# 415065

913-253-0172

913-276-8398

913-499-4543

About (Me)

What's your advice for new home buyers?

Ask as many questions as you can, as clarity helps alleviate anxiety.

What's your advice for new home buyers?

Ask as many questions as you can, as clarity helps alleviate anxiety.

What is your motto or personal mantra?

Be Happy, Be Humble, Be Grateful, Be Silent.

What is your favorite sports team?

I am a Mizzou Tiger fan.

What is something that people would be surprised if they knew about you?

I am a terrible cook.

What's your alma mater?

University of Missouri

What is on your bucket list?

I would like to go to CA and wine country someday.

What aspect of your job are you most passionate about?

Treating people the way I would want to be treated.

Where did you grow up?

Columbia, Missouri, out in the country.

What are some of your hobbies?

I like to jog with my dogs (I have 4), I like to spend time with my family (and my 4 dogs), I like to watch college football.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

I worked for my Dad at his hometown grocery store (back when there was such a thing).