Make sure that picking the home that best suits your needs is your primary focus. It can be easy to have “Buyer Shock” and become distracted by properties that may not be right for you.
Perfect Mortgage —Rajesh Batta from Sugar Land, TX
Chad Walker was so great to work with our loan. He was always available to answer any questions we had. Very quick to respond to emails. He is very knowledgeable and helpful! We definitely would recommend nbkc bank to anyone looking for a home loan with costco backup.
RESPONSE:Rajesh, thank you for the 5 star review and your recommendation of Chad and the nbkc team! Brian Unruh, CEO
Very helpful, seamless experience —user7939743 from Bolton, MA
Chad helped with all aspects of the refinance and was very responsive, easy to work with. I have no complaints and would highly recommend him and his company.
RESPONSE:We love hearing you had a seamless experience and appreciate the 5 star review - thank you! Brian Unruh, CEO
Easy refinance —J Anderson from Seattle, WA
Chad was such an easy person to work with. He made our refinance process go so smoothly and was always quick to respond with answers to any of my emailed questions throughout the process. I would highly recommend Chad to anyone. Before reaching out to Chad at NBKC I had a bad experience with my lender of whom I had been with for some time. Chad was able to find a much better rate as well as cheaper costs.
RESPONSE:We're glad to hear that the refinance process went smoothly and appreciate the wonderful review! Brian Unruh, CEO
Refinance —Tim Tran from Renton, WA
It was a smooth sailing , refinance was awesome! Chad is very nice and knowledgeable, very quick and responsive. With the rate I got and locked in I’m-very very happy. All communications were thru emails. I will for sure do another transaction with chad again in near future. :)
RESPONSE:Tim, we are glad to hear your refinance was awesome and we appreciate the great review! Brian Unruh, CEO
Excellent service, smooth transaction, very competitive rate and costs, no surprises whatsoever. —Randy Chase from Eagle, ID
Chad did a fantastic job with a home refinance. Flawless transaction and was always quick to respond to any questions I had even on weekends and holidays. Closing was all online and one of the smoothest real estate loan processes I've done.
RESPONSE:Randy, thank you for sharing your experience working with Chad and the team! Brian Unruh, CEO
Easy to Work With —Preston from Hanahan, SC
Chad was very knowledgeable and helpful. No snags. Super smooth and professional refinance process. He juggled two refinances at once of different types and had them close on the same day. Highly recommend him.
RESPONSE:Preston, we are glad to hear that you had a smooth and professional refinance and we appreciate your recommendation of Chad and the nbkc team! Brian Unruh, CEO
Great experience —Chelsea S. from Bellingham, WA
Chad was wonderful to work with. We were put in touch with him from Costco’s mortgage program and couldn’t be more thrilled with the service he provided. At first when we talked with Chad we weren’t in a place to refinance. Instead of writing us off he provided guidance and information. Eventually we were able to pick right back up with Chad a few months later once we had our ducks in a row. The process was easy and saved us so much money.
RESPONSE:Chelsea, thank you for sharing your experience working with Chad and the team! Brian Unruh, CEO
Easy Refi —K Smith from Lafayette Hill, PA
We were introduced to Chad Walker through the Costco mortgage program. I was unsure because of the distance and being online and it being a "discounted" service, but Chad and his team were awesome to work with! He was clearly communicated what was needed and what was going on each step of the way. He was quick to respond to questions and the entire process was easy and pretty stress-free!
RESPONSE:We love hearing easy and stress-free - thank you for sharing! Brian Unruh, CEO
Easy to work with! —Gail D. from Atlanta, GA
I found Chad and NBKC Bank through Costco's mortgage lender program. Chad was very communicative, and I really appreciated his patience with all my questions, since I hadn't bought a house in a while and wasn't using an agent. He was even answering questions from his honeymoon! It really felt like I was his only customer, and that eased my anxiety tremendously! Thanks so much for the assistance, Chad!
RESPONSE:Gail, thank you for the wonderful review! Brian Unruh, CEO
Busy time for lenders! —David Carico from Atlanta, GA
We worked with Chad at an interesting time, thanks to all of the refi and mortgage applications the industry at large is trying to work through because of historically low rates. And because we found a house much more quickly than we thought possible, we needed to get our mortgage closed ASAP. But Chad helped us through all of that, working to get us wrapped-up as quickly as he could - even playing nice with a pushy real estate agent ready to get her house sold - and was a great help. Would certainly recommend him to anyone ...
RESPONSE:David, thank you for your recommendation of Chad and the nbkc team! Brian Unruh, CEO
Questions & Answers
Before working at NBKC, what was the most unusual or interesting job you’ve ever had?
In college, I was a Corporate Investigator for Target. I was the person who would dress in plain clothes and apprehend individuals who would shoplift in Target Stores.
Where did you grow up?
I was born in Topeka, Kansas and was raised in Overland Park.
What is your motto or personal mantra?
Do not fear failure but rather fear not trying.
What aspect of your job are you most passionate about?
Being a part of the first time homebuyer’s experience. Nothing is more satisfying than making their dream a reality when they never thought they would qualify for a home loan.
Any sports or specific teams you’re a fan of?
Kansas City Chiefs and Kansas City Royals
What is on your bucket list?
Receive my Pilots license.
What are some of your hobbies?
Golfing, hiking and generally anything outdoors. I enjoy a good album and book as well.