After using Costco to get an amazing deal on a new auto lease, my wife and I decided to see what Costco offered relative to refinancing our home mortgage. We were leaning towards an online experience and nbkc bank was one of the highly rated options we found through the Costco site. We did additional investigation online to gain confidence nbkc bank was real and found an overall, very positive reputation. We lived in the KC area at one time and recognized they are an actual bank with physical branches as well as an online option. We consider ourselves very fortunate to have worked with Mike Yarbrough, our Loan Officer with nbkc bank. I'm in professional services myself and Mike is among the most responsive, engaged, and organized people I've come across in my many years. This is a busy time for Loan Officers, but he somehow made us feel like we were his only clients. I asked a lot of questions via email and he was always back to me promptly with the answer or, at least, the acknowledgement he would get back to me with the answer. I'm taking time to write this review, because this experience was noticeably different. Mike was there throughout the process and never passed us off to others on the nbkc bank team--although, others were clearly involved and supporting Mike and our loan process. And, speaking of the process, the nbkc bank's online capabilities were very good and made it easy. We completed all but 30-minutes online--a closing company met in person to finalized the loan. The closing company used by nbkc bank in our case, Silk Title & Escrow, also did a great job! In conclusion, I'm sending Mike's contact information to a number of my friends and family. He's that good!

We are extremely grateful for Mike being our Loan Officer. Mike was great to work with and was very informative on the whole process of refinancing our loan. We never thought that a refinance process could be so easy and stress free and it was thanks to Mike. He made as feel like we were lifelong friends. I know Mike likes golf so he is the Tiger Woods of refinance loans. Thank you Mike and NBKC!

I got a got a great rate from Mike right off the bat and fees were all very competitive. Mike was great to work with and chatted about the process, so that I felt comfortable about how a refinance would work.

Mike's service was great and I would highly recommend him. He was personal and took an interest in our deal. I would not hesitate to work with him again for future deals. As to NBKC bank, I am not quite sure how they stay in business. The rate I received seemed like they would have been tough to beat. The fees were also extremely reasonable and my realtor has decided to refer clients to Mike as well based on my deal.

Second time homenbuyer, first time in a pandemic and conditional sale. Mike absolutely crushed it, he communicated extraordinarily well and informed us of how to navigate, not only buying a home, but the steps he needed in order to fund our new purchase while we sold our first home more than half the nation away. A+, will work with again!

We are extremely grateful for Mike M. being our Loan Officer. Mike was great to work with and was very informative on the whole process of refinancing our loan. Mike was also responsive to our concerns and very prompt in getting back to us when we had a question. We were very pleased to work with Mike because I was tired of looking at other mortgage companies that didn't have consumers in their best interest. Mike is the Michael Jordan / Larry Bird of mortgage services. Thank you Mike and NBKC for a job well done!!!!

I've worked with Mike on a number of occasion and am excited to share his info to others I know because I know Mike will take care of them and only suggest solutions that are good for them - he's always done this for me. Mike is extremely diligent in his assessment of a situation and always gives good advice around lending.

Mike was highly responsive across the entire refinance process. Though this took much longer than what I anticipated due to the recent high volume of refinances, Mike was totally engaged with us, providing updates, following up as needed and helped make sure we closed without issues. Highly recommend working with Mike !

Mike was very helpful. Our refi was exactly as he explained from the start. Mike kept us updated as things progressed. He made it an easy experience..

Mike was responsive, professional, and delivered an awesome product - best interest rate. The whole process was painless because of Mike. I’ve already referred 3 people to him. There’s plenty of variables in the home buying process, so eliminate the ones you can by using Mike.