That you can never ask enough questions and that you should never settle on a home that you do not truly love.
Great experience —zuser201411260947066 from Wilmington, DE
Have worked with Andrew several times now and he has been excellent every time! I would recommend him to friends and family and plan to work with him again in the event I purchase another property. Great experience.
RESPONSE:We appreciate your recommendation of Andrew and the team! Brian Unruh, CEO
Exceptional Service —dcgoodwyn1013 from Poquoson, VA
Andrew was efficient, professional, and friendly. We would definitely recommend him to those looking to refinance in the future. I could always count on him to reply to my questions in a timely manner. Great service!
RESPONSE:Thank you for your recommendation of Andrew and the team! Brian Unruh, CEO
A Breeze —Vivek Shankar from Falls Church, VA
Highly recommended! It was a breeze to work with Andrew on our refinancing. Everything was done remotely and Andrew and NBKC were on top of everything. Thank you so much!
RESPONSE:Vivek, thank you for your recommendation of Andrew and the team! Brian Unruh, CEO
A+++++ —Mirasol and Dexter from Stockton, CA
It was our first time to refi our home using the Costco morgage program. We read the reviews and decided to choose NBKC. Andrew was very professional, direct and promptly answered my emails and inquiries despite time difference. The waiting time to close was long due to some circumstances but the process was easy. Highly recommended!
RESPONSE:Mirasol and Dexter, we love hearing that the process was easy and appreciate your recommendation of Andrew and the team! Brian Unruh, CEO
A Painless Process —r meek from Edmond, OK
Andrew made my loan approval process very efficient and painless. Once I provided the required documents, I had very little involvement. Andrew's knowledge and professionalism was extremely helpful in getting my transaction closed.
RESPONSE:We love hearing that the process was painless - thank you for sharing! Brian Unruh, CEO
Excellent Service —cjebner1 from Houston, TX
Andrew was instrumental in closing our new home loan last month, even working over the Thanksgiving holidays to make sure we met our closing date. He worked outside normal business hours and went above and beyond to ensure closing went through on time and got us a fantastic rate on top of it.
RESPONSE:Thank you for sharing your experience working with Andrew and the team! Brian Unruh, CEO
Smooth and Easy —BW66061 from Olathe, KS
I’ve used Andrew a few times and just like the previous times my loan process has gone through without a hiccup. He only calls or messages you when he needs additional material and tries to leave all the work on his plate. I will continue to use him in the future and referred him to several friends with the same results! 5 stars as usual.
RESPONSE:We appreciate the loyal business and the 5 star review - thank you! Brian Unruh, CEO
Seamless and Easy —Cory Janzen from Lenexa, KS
As a first time home buyer, I was skeptical of the whole home buying process, but Andrew made it seamless and easy. He responded to every question or concern that I had and kept me in the loop throughout the whole process. I recommend Andrew and NBKC and will definitely be using him again on my next home purchase.
RESPONSE:Cory, we love hearing seamless and easy and big congrats on your first home! Brian Unruh, CEO
Easy, straight forward and no pressure. —Jeffrey Fortuna from Fallbrook, CA
I looked into six banks for quotes before choosing Andrew for my refinance. He was very straight forward both via email and phone. Many of the other banks put me on their robocall lists and spammed me via email. Andrew was confident and collected and that's why I called him back and went forward with him.
RESPONSE:Jeffrey, we appreciate your comments because it captures our approach - simple, transparent, and straight forward. Thank you for sharing! Brian Unruh, CEO
Good Agent —carol stoker from Los Gatos, CA
We got our loan long distance. We are in California and the bank is in Kansas City. Andrew facilitated the loan. He was always responsive. Most correspondence was via email. He answered my inquiries quickly. This process took longer than expected due to the pandemic and other problems, but things went smoothly. He extended our rate lock by 2 months before it was all finished. I would work with him again.
RESPONSE:Carol, thank you for sharing your experience and allowing us to earn your business. We appreciate it! Brian Unruh, CEO
Questions & Answers
What is your motto or personal mantra?
Failing to prepare is preparing to fail.
What is your favorite sports team?
University of Missouri Football or Kansas City Chiefs
What is something that people would be surprised if they knew about you?
I played football and basketball in college.
What’s your alma mater?
University of Missouri
What is on your bucket list?
To go fishing for Peacock Bass in South America.
What aspect of your job are you most passionate about?
Helping families move into their dream homes.
Where did you grow up?
Smithville, Missouri
What are some of your hobbies?
Enjoying time with my daughter and family. I also am very passionate about hunting, fishing, and sports.
Before working at nbkc, what was the most unusual or interesting job you’ve ever had?
In high school I worked for a pest control company.