After being left in a ridiculous and stressful situation by a bank with our loan process we came to Dave in a panic. He not only was extremely helpful but closed our loan with him in 2 weeks. He's knowledgeable, professional, and FAST. Will be recommending him to everyone I know from now on.
RESPONSE:We're glad to hear Dave and the team could step in and help out - thank you for sharing your experience! Brian Unruh, CEO
2nd refi and 3 originations later.. —James from Eagle River, AK
I’ve worked with Dave since 2013 and closed mortgages in two states and refinances on 3 different properties. Even when his out of office message says he’s “out of office” he generally responds in a couple of hours.
I’ve sent roughly half a dozen people to Dave and all have experienced similar customer service and satisfaction.
I wouldn’t hesitate to recommend Dave to my family!
RESPONSE:We couldn't ask for a better customer - thank you for letting us earn your business! Brian Unruh, CEO
Exceeded my expectations —shacobi109 from Charlotte, NC
Dave and his team were highly professional. I was referred to him and told that he could close our loan in a timely manner and offer competitive rates. He rose to the occasion in every way, and I would highly recommend him to anyone in search of a great lender!
RESPONSE:Thank you for your recommendation of Dave and the nbkc team! Brian Unruh, CEO
Great to work with! —mattro18 from Overland Park, KS
Dave helped us get a great rate and close in a short timeframe. We were also moving from out of state and he did an awesome job of communicating with us. Could not have been happier with the service we received.
RESPONSE:Thank you for sharing your experience working with Dave and the team! Brian Unruh, CEO
VERY easy to work with —Cory Gassaway from Swansea, MA
This is the second time I have used Dave and NBKC for a mortgage, and both times they were incredibly helpful, thorough, efficient, and had the lowest rates and fees I could find. I have already recommended him to multiple friends.
RESPONSE:Cory, we appreciate the multiple referrals and thanks for the great review! Brian Unruh, CEO
By far the easiest loan closing we have done. —Dan & Teresa Thompso from Catawba, NC
Dave came highly recommended by multiple friends and I am happy to say that he did not disappoint. Extremely easy to work with and very thorough. A+++
RESPONSE:We're glad to hear this was the easiest loan closing you've ever had - that's music to our ears! Brian Unruh, CEO
Very helpful/knowledgeable —thomas mugno from Sloughhouse, CA
Dave was very helpful throughout the the entire process. As first time home buyers, he answered any and every question we had quickly. Would highly recommend.
RESPONSE:Thomas, thank you for your recommendation of Dave and the team - oh, and big congrats on your new home! Brian Unruh, CEO
Great rate, low cost, and quick! —Rich from Spicewood, TX
This is the 2nd home purchase and 3 loan that Dave and his team have provided us. His very competitive pricing, combined with aggressive rates and ease of doing business, means we'll be back when out needs call for a home loan.
RESPONSE:We appreciate the feedback regarding your experience with Dave and nbkc - thank you! Brian Unruh, CEO
Fast and efficient! —toddrothman71 from Bostic, NC
Hello all,
I would just like to give my recommendation for Dave Devine and his employer NBKC Bank. I’ve utilized there services twice now, and they’ve done one thing for me and my family. They’ve repeatedly saved us money on our VA loans. They were fast and efficient and we closed ahead of schedule on the two loans we’ve completed with them.
RESPONSE:We appreciate the terrific review, the repeat business, and most importantly your service to our nation - thank you! Brian Unruh, CEO
I will NEVER work with Dave. EVER —AdrianaTovar Salazar from Seattle, WA
When the tentative closing date was approaching we contacted Dave and asked if the closing date was still as planned. He responded very dismissive sending us to talk to our agent knowing fully well that the ball was in his court. This process is very stressful and his attitude towards us was FAR from what I was expecting. Unlike my significant other, I was NOT happy at ALL with Dave and I don't feel things went "smoothly" as my significant other claims in his review. Our loan was also a joint loan yet all the correspondence and everything was referenced with my significant other's last name, not mine. I have gone through this process in the past and the customer service and peace of mind I felt doesn’t compare. I didn't receive anything close to that this time around. In fact it almost took all the excitement of purchasing a home. I found myself digging really deep to try to enjoy the satisfaction of buying another home, thanks to Dave. All in all I'm VERY dissatisfied.
RESPONSE:Adriana, I am so sorry to see that your experience did not meet expectations. We take great pride in providing a great experience and making things very easy and transparent. We do appreciate the opportunity to help with your loan and if there is anything further you'd like to share with me directly, please email me at brian.unruh@nbkc.com. Brian Unruh, CEO
Questions & Answers
What's your advice for new home buyers?
Don't be afraid to ask a lot of questions.
What is your motto or personal mantra?
The harder you work, the luckier you get.
What is your favorite sports team?
Iowa Hawkeyes & UNI Panthers
What is something that people would be surprised if they knew about you?
I was a college football All-American two years.
What's your alma mater?
Wartburg College
What is on your bucket list?
Play golf in Scotland/Ireland and playing Pebble Beach.
What aspect of your job are you most passionate about?
Exceeding expectations for customers and realtors.
Where did you grow up?
Denver, IA
What are some of your hobbies?
Golf, attending daughters' sporting events, working out.
Before working at NBKC, what was the most unusual or interesting job you've ever had?
