We have had a great experience with Jeff at NBKC Bank. We have used him before and have found that he is prompt and efficient. Definitely keeps us on our toes so that everything goes through without a hitch and on time.

Our loan officer was excellent. Even before we decided on NBCK, Jeff was knowledgeable and responsive even though we were 5 hours apart. He didn't pressure us. He was available every step of the way while also being patient while completed steps that were complicated. We enjoyed our experience and our very happy with our new mortgage. We are going to save A LOT of money and feel better about NBKC's business model as opposed to our old bank. Thanks for everything.

Jeff really take time to explain things through the process, and works to understand all your concerns. I would highly recommend Jeff and would definitely use ok the future.

My wife Brenda and I are 68 and at our age it can be intimidating trying something completely new. Applying for a mortgage online, now that was a new experience indeed. They're great and they made it so easy. We would highly recommend NBKC to anyone.

Jeff closed two loans for me very quickly and with the ultimate professionalism and customer service! I emailed him late nights and weekends and he consistently replied with answers to my questions, I highly recommend his services and his bank, as the fees were far less than competitors. I will definitely use his services in the future. Thanks Jeff!

Jeff is the man ! I switched lenders while in escrow because of the fees I was being charged from the other lender. If you have Costco, it will save you thousands of dollars in closing fees. Not only did Jeff have better rates, he made it a painless transaction by getting underwriting approval prior to me fully committing to him as a lender. Jeff effort to go above and beyond alleviated the fear I had about not closing on time. I will be referring all my friends and family to Jeff Young !

My whole process on this mortgage was amazing. We apparently qualified for a program that automatically confirmed employment history as well as income/tax history so i didn't even have to manually compile all of the traditional data for a mortgage. Our agent, Jeff, was always extremely quick to respond to messages and explained everything in great details. On top of that, we solidified this loan through Costco mortage and the closing costs were less than half of the other lenders who quoted us in town. Don't think twice.

Mr. Young is always very responsive to questions and inquiries. I've now done a loan and two refinances with them with no problems. I would use them again when needed with no reservation.

Whenever we had questions or concerns regarding our VA home loan, Jeff would respond or answer quickly, whether in the office or not. When there were issues regarding information we provided, he promptly worked with us to solve the problems. At times though, we felt like we were jumping through extra hoops that had either already been covered or were not fully our responsibility. We had a difficult deal due to the nature of the house owners, repairs and my husband being on duty and out of contact during closing. Since this was our first home, we had little idea of what to do or expect and it is likely these things seemed more challenging because of our inexperience and irregular situation. There were also several delays due to the state of the home, but Jeff did a good job at keeping things in-line and on-time on his end. When we had to switch home insurance last minute, Jeff made the necessary changes before we even had time to see if we needed to make any corrective actions! At times things seemed to be rocky, but we closed early, got a rate very close to what we expected and were able to sign without other issues. Overall, Jeff got everything done as it should be and on time, but perhaps other factors led us to feel like we weren't 100% satisfied with the whole process.

Jeff Young represents NBKC very well, whom I have previously taken out loans with twice before. Professional, courteous, and fast - he is the total package. I highly recommend Jeff.