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Jay Richmond

Loan Officer
4 Reviews
5 Star Rating
Jay Richmond
Jay Richmond
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Star Rating
Jay was AWESOME!!! —lik2bik from Phoenix, AZ
I must admit I was pleasantly surprised. Jay was beyond helpful at every step of the way. Even the "Dumb" questions were not an issue at all. He did exactly what he said he would. The transaction was about as painless as I can ever remember from a refi. Than you for everything!!!!
RESPONSE:We love hearing painless! Thanks for sharing. Brian Unruh, CEO
Star Rating
Jay was “Incredible “! —vplyric23 from Ossining, NY
He was extremely clear and specific when responding to my many questions. He returned emails and phone calls promptly. Jay made you feel that your business was important to him and his mission was to ensure he hat you had a positive experience. I would recommend Jay to friends and family without hesitation.
RESPONSE:Thank you for your recommendation of Jay and the nbkc team - we appreciate it! Brian Unruh, CEO
Star Rating
Low stress tefinance —deuts711 from Wingdale, NY
It was a pleasure working with Jay who was responsive to my emails throughout the process. His communication was clear in terms of clarifying documentation that was needed. This is not the first refinance that I have done but it was definitely the easiest.
RESPONSE:We love hearing our process was the easiest - thank you for sharing! Brian Unruh, CEO
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NMLS# 1394654
816-965-1470
816-332-2610