Easy process...... —jbwilkins from Nolensville, TN

While the whole process took a bit longer than I would like (tons of people were refinancing), Barbary was responsive and on top of things. I would highly recommend using her for a mortgage in the future.

RESPONSE:We appreciate your recommendation of Barbara and the team! Brian Unruh, CEO

Amazing, fast & effecient —DRLLC from Cave Creek, AZ

I cannot say enough good things about working with Barbara at NBKC on my VA REFI. It was one of the easiest home transactions I have ever had. I am a licensed real estate agent and would refer her to any of my clients interested in obtaining a loan or refinancing.

RESPONSE:We appreciate the opportunity to help with your VA loan, the terrific review, and most importantly we sincerely thank you for your service to our country. Thank you! Brian Unruh, CEO

Excellent, Efficient, Experienced and Friendly Professional Service —Tamara Oliver from Manassas, VA

I highly recommend Barbara Radzevich. Barbara is extremely responsive; advising me of different options along the way to best meet my needs and provide me with great rates. Barbara followed up during each step in a pleasant manner to ensure I was informed and to keep the process moving in a timely manner. What is even more amazing is she did so during the COVID-19 pandemic -- a stressful time -- and ensured the assessment and closing were completed in a safe manner.

RESPONSE:Tamara, we appreciate your recommendation of Barbara and the team - thank you! Brian Unruh, CEO

Very Professional & Attentive —Paul from Gilbert, AZ

Barbara provided excellent customer service and was able to get me an exceptionally low rate (the lowest rate I have heard ANYONE secure). Despite the month's craziness dealing with the virus, Barbara was extremely responsive and I never waited long for an answer or reply. Definitely the easiest refinance I have ever done! Thank you a million times over Barbara!

RESPONSE:Paul, we love hearing this was the easiest refinance you've ever done - music to our ears! Thanks for sharing. Brian Unruh, CEO

No hassle - no problem —benmurray4u from Middleton, ID

Barbara was great to work with, great communication. I would recommend her to anyone. She was very responsive. She was able to answer all my questions.

RESPONSE:Ben, thank you for sharing your experience working with Barbara and the nbkc team! Brian Unruh, CEO

Happy Homeowner!! —Laila S from Aurora, IL

Barbara did a great job completing my loan before closing. She worked on it down to the last minute even when there were unexpected delays from the seller’s side. She kept me updated as much as possible and remained calm even when my anxiety probably drove her up the wall near the end up until my closing. She always maintained her professionalism. Thank you Barbara for being patient and working efficiently to make this process as smooth as possible for me! I would highly recommend Barbara and NBKC for great rates and customer service.

RESPONSE:Laila, thank you for your recommendation of Barbara and the nbkc team! Brian Unruh, CEO

Barbara is the best! —Jacob B. from Harvey, LA

Barbara was a great loan officer to work with. Very quick to answer questions & made the whole process very easy. Thanks for your help! Highly recommend NBKC & Barbara

RESPONSE:Jacob, we love hearing that the process was easy - thank you for sharing! Brian Unruh, CEO

First Time VA Home Buyer - Super Easy Process —mramsey from Santa Fe, NM

NBKC was highly recommended by one of the VA forums that I'm a member of. My 1st phone contact was with Loan Officer Barbara Radzevich who explained the whole mortgage loan process in terms I could understand. Every date was met and I closed on time. I was offered a very competitive rate much lower than any other Banks were offering. I highly recommend Barbara and NBKC for all your mortgage needs. I received EXCEPTIONAL customer service and she was very responsive to all my loan inquiries. You will not be disappointed having Barbara as your new Loan officer.

RESPONSE:We appreciate the awesome review, your recommendation, and most importantly we sincerely thank you for your service to our country. Brian Unruh, CEO

Smooth and easy! —Jennifer F from Kansas City, MO

We hadn't heard of NBKC before starting to research buying a new home. We had originally planned on staying with our current mortgage company, but after seeing their loan fees, we decided to shop around. After seeing great reviews about NBKC, we thought it wouldn't hurt to reach out. Barbara was assigned to us as our loan officer and it couldn't have been an easier process. Everything went smoothly, all our questions were answered in a timely fashion (and we even got responses sometimes after what we would consider normal business hours) and despite the COVID-19 virus making this more challenging, Barbara got us through it all. We closed on time, had no issues, and wouldn't hesitate to use NBKC and Barbara again. The interest rate and fees, especially being a Costco member, were more than fair and we look forward to being in our house for a long time!

RESPONSE:Jennifer, smooth and easy is exactly what we want to hear! Thank you for sharing your experience working with Barbara and the team! Brian Unruh, CEO

Perhaps Bad Timing —CA Blue from Richmond, CA

The loan period was exactly the beginning of the lock down. Rates for VA appeared below 3%. The slow adaptation to Covid protocols, the fact that commercial rates soon matched the VA rate offered and the drawn out process provided a bit of buyers remorse. However the loan eventually closed and all is good.

RESPONSE:We appreciate the opportunity to help with your VA loan but are sorry the process was drawn out. Thank you for the feedback and more importantly, thank you for your service to our country. Brian Unruh, CEO

Meet Barbara