After applying for a mortgage with NBKC, I almost forgot about it in the wake of getting pre-approvals with several other lenders. Fortunately, Barb didn't forget about me. She contacted me a week later, and without any pushiness, convinced me to let her quote an interest rate...with was a full .4% lower than the next best lender. Obviously we went with NBKC as a lender. The rest of the process went smoothly and painlessly. Barb kept all the details taken care of and got paperwork together extremely quickly. The bank approved the loan nearly two weeks before closing. Would love to work with her again in the future.