So glad I found NBKC Bank and had Barbara as my home loan officer. From the start I felt as if she was someone I knew for years. Very personable, professional, courteous and always quick to respond.

Thanks again Barbara for facilitating this process and talking me off the ledge when I thought the refinance was not progressing! In reality everything went smoothly & we'll save a lot of $$! Thanks again!

This refinance went faster and smoother than we could have dreamed of. Barbara was so easy to work with!! Thank you Thank you Thank you!!! We will definitely recommend to others!

Barbara has helped us with our refinancing. From the beginning until the closing, she maintained constant professional communications, responded to our queries promptly and made sure that we had a successful and happy refinance. Rates are competitive and overall we had a very good experience. Thank you Barbara.

Barbara made our home loan experience very easy. She was always available, very responsive to calls and emails, and always had informative answers to our questions. Despite doing the transactions remotely (we’re in Utah and Barbara was in Kansas City I think), she was able to recommend appraisers, insurance, etc that could support our loan.

I was highly anxious to start with my refinancing, thanks to Barbara. She helped me through the process efficiently and in a timely manner , eased my worries. Great experienced indeed.

I found Barbara to be a very experienced and Knowledgeable Home Loan Officer. From the application process to closing she was extremely efficient and always got back to me in a timely manner. I would say she is the best mortgage loan officer that I have ever had the pleasure to deal with. NBKC Bank is fortunate to have her.

Let me first begin by saying that this is my second time doing a mortgage transaction with Barbara. She was absolutely the best the first time and has completely exceeded my expectations this time as well. She handled all paperwork, transaction communications, appraisal etc. very efficiently and was always looking to go the extra mile to give the client the best service possible. She gave me an initial disclosure within a day or two of my initial contact and right till the last day kept her promises, no hidden fees, interest increases, markups on fees etc. that other agents do. She will search for every available discount on closing costs and I promise you will get the best deal. I was approached by a number of other agents after she contacted me including my present loan servicer but I could politely decline all of them without even the need to 'shop around' as I was confident her loan estimates and service standards are the best in the business. In this age of pandemic she handled everything remotely, signing, appraiser visit etc. and arranged for the notary to come to my home even and made every part of the transaction as smooth as possible. I probably needed to spend a total of 2 hrs of my time in the entire process from start to finish and that was mostly signing stuff. I don't know if you can beat that time in a mortgage transaction of any kind. To whoever is looking for a new mortgage or even a refinance I would highly suggest you give her a try, I promise you won't be disappointed and may very well be a repeat customer. I know I will be for sure. Thanks so much Barbara!

Barbara has been so wonderful! She is very knowledgable, thorough, and responsive to all of my questions. She went above and beyond in making sure that every detail was attended to correctly and in a timely manner. She has been very attentive and responsive to communications from every person involved in my home-purchase team, allowing the process to move along smoothly. It truly has been a pleasure working with Barbara!

I would like to take this opportunity to thank Barbara for the stellar service she provided for me and my family. She made the entire process smooth, she responds to every inquiry in a timely manner and NEVER did I feel that she is out to dupe me out of my savings and she NEVER gave empty promises either. She is very professional and straight to the point - therefore making everything about refinancing easier to understand or less stressful. Again thank you!!