As a consumer with many loan options at best rates, Ron won my business with his friendly, caring, sincere, non pressure communication. I felt as if I was cosulting with a trusted friend. When there is trust, everything else comes easy. Ron was extremely knowledgeable; he took ownership of every step in the loan process and kept me informed along the way through closing. Kudos to NBKC for offering competitive rates to attract customers and more Kudos to Ron with ability to close the deal!