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Meet Jackie

127 Reviews - 4.99 Rating

About Jackie Runk

NMLS #420792

Office - 913-383-6455

Mobile - 913-669-5290

Fax - 913-499-4573

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Advice for new home buyers

“Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!”

Best Loan Officer —sunandmoon97 from Benton, LA

Jackie was wonderful to work with. She was always helpful and very responsive. Anything we needed along the way, she was there for us. She has helped several of our friends also and they have all said the same thing---she is great!

RESPONSE:Thank you for sharing your experience working with Jackie - we appreciate it! Brian Unruh, CEO

Such a great experience! —dawnorris from Birmingham, AL

Jackie was a dream to work with when re-financing our home. She was quick to respond to every single question we had and was so knowledgeable about everything.

RESPONSE:We're glad to hear it was a great experience working with Jackie and the team - thank you for sharing! Brian Unruh, CEO

Amazing Lender! —zuser201603261657057 from Sumter, SC

Jackie is the most professional, intelligent, and trustworthy individual I have ever had the pleasure of working with and I've gotten to work with her twice now! She constantly goes above and beyond to ensure all of your questions are answered, even if you ask the same ones over and over again. She breaks it all down to an understandable level making what can be a stressful situation an easy and enjoyable one instead. Jackie has the incredibly ability to make you feel like your are her only client. Her communication is stellar and her work ethic is strong. If i could give her a 100 stars I would and as long as she's working she will be the only lender I'll ever go too.

RESPONSE:We're so glad to hear Jackie earned your repeat business and we sincerely appreciate the fantastic review! Brian Unruh, CEO

Best Lender Around! —Matt from El Cajon, CA

Ten plus years ago, I was referred to Jackie for a mortgage loan by a friend. At the time, I had shopped around and Jackie was able to provide a loan for a fraction of the price compared to others. I was a little skeptical since she was in the Midwest and I was in California. However, we used her and were very glad we did. It was a seamless experience. Fast forward to October 2019, I decided to explore a refinance. Because of my prior experience with Jackie, I did a quick internet search with her name and BOOM, there she was. I hadn't spoken to her for years. I searched the market rates and then called her. She again was a very informative loan officer and sought out my best interests. She had very competitive rates and her fees were way less than anyone in California I reached out to. We decided to move forward and Jackie walked us through the process. She was very prompt with guiding emails and kept me in the loop throughout the process. If you are looking for a loan, you better call Jackie.

RESPONSE:Matt, we're glad you typed in Jackie's name and re-connected! Thank you for the business and for sharing your experience. Brian Unruh, CEO

Effortless Mortgage Refinancing —craigosekowski7 from Orlando, FL

I wish I had worked with Jackie during the sale of my home. She was very open during the process. The figures she provided were exactly how they were laid out in the final documentation which seemed impossible due my past experiences from other lenders. The entire process took me 15 days which seems lightning fast when dealing with loans this large. Highly recommend!

RESPONSE:Thank you for your recommendation of Jackie and the nbkc team - we appreciate it! Brian Unruh, CEO

Excellent Loan Officer —Grant Reyes from Pittsburg, CA

Jackie was an excellent loan officer to work with. She explained everything from the beginning. The whole process was easy. Her communications skills were also excellent. She kept in touch and made sure I was taken care. I would for sure use her again, no doubts!

RESPONSE:Grant, thank you for the terrific review! Brian Unruh, CEO

Smooth and Trustworthy —Todd E from Albuquerque, NM

This is our second home purchase under Jackie's professional guidance and assistance with the process. When you truly want a hassle-free transaction process, I can't recommend a better lender than Jackie and NBKC. She was on top of everything way before anyone else and handled everyone of my concerns perfectly and ahead of schedule. During our closing, the agent's and title company were very impressed with Jackie's timeliness, accuracy, and acumen on the VA loan process and emphasized numerous times that they had never worked with a lender as knowledgeable, prompt, and professional as Jackie. If you are looking to purchase with a VA loan, you want Jackie and NBKC on your side!

RESPONSE:Todd, we appreciate the terrific review, the opportunity to help out with your VA loan, and most importantly your service to our country. Brian Unruh, CEO

A tour de force! —user6360145 from Danville, CA

I can't believe it, but this is my third VA mortgage with Jackie in six years - this time was a refinance. Jackie is such a competent professional, she is able to quickly and easily answer any questions you have. And her approachability is what makes her truly unique. Loan officers, financial advisors, and attorneys, for example, sometimes have a way of lording their intellectual superiority over you in their particular field of expertise. With Jackie, you feel comfortable asking any questions that come to mind, and she is happy to answer them in a way that the customer can understand. She handled my refinance with what feels like two emails and saved my family nearly $700 dollars a month. I can't recommend her strongly enough!

RESPONSE:Thank you for the repeat business! We appreciate your recommendation of Jackie and sincerely thank you for your service to our country. Brian Unruh, CEO

Jackie was amazing —Vanessa MJ from San Diego, CA

Jackie was super knowledgeable and helpful! Always available and always had answers on time. It was a pleasure working with her and we appreciate all she did for us. Update: August 2019, Jackie once again helped us refinance with a way better rate. The process was smooth and simple. Jackie is a super star, I wouldn't go to anyone else! I feel like she is a part of the family now! If you ever visit California, please come visit!! Thank you for your help!

RESPONSE:Vanessa, thank you for the amazing review! Brian Unruh, CEO

Jackie Is The Best —Michael Lee from Overland Park, KS

We just completed our second refi with Jackie and again it was a pleasure working with her. She is the best. Very knowledgeable, cares about her customers, very responsive and thorough. We knew where we were every step of the way, and she was great at answering our questions and providing us with regular updates of the process and what to expect next. Plus she was fast. We got everything done within three weeks - start to finish. Jackie is the best!

RESPONSE:Michael, thank you for the repeat business and for sharing your experience! Brian Unruh, CEO

Questions & Answers

What's your advice for new home buyers?

Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!

What is your motto or personal mantra?

Go on more adventures, be around good energy, connect with people and learn new things.

What is your favorite sports team?

Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers

What is something that people would be surprised if they knew about you?

I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.

What's your alma mater?

University of Missouri Columbia

What is on your bucket list?

What isn't?

What aspect of your job are you most passionate about?

Helping first time homeowners purchase their first home.

Where did you grow up?

Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.

What are some of your hobbies?

Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!