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Meet Jackie

149 Reviews - 4.99 Rating

NMLS #420792

Office - 913-383-6455

Mobile - 913-669-5290

Fax - 913-499-4573

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Advice for new home buyers

Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!

Wonderful service —NANL from Wenatchee, WA

We were referred to Jackie by our son/wife who had recently refinanced through her. Despite the cross country distance between us, Jackie was always available to answer questions. Upon contacting her, she laid out the process and information needed. She secured us an awesome percentage rate! The refinancing process was easy and pain free thanks to Jackie and her team. We would definitely refer our friends to her.

RESPONSE:We love hearing that you found us through a referral (tell your son and daughter-in-law thank you!) and we appreciate the wonderful review! Brian Unruh, CEO

Best Lender Ever —Shervon from Palmdale, CA

Its been 8 years, 3 house bought and 2 houses sold all you with. A true Angel to help me through all of my buying and selling years. Never an issue not handles with kindness and professionalism. Looking forward to many more years of working with you. Thank you for all that you do!

RESPONSE:Awesome - thank you for the loyal business over the years! We truly appreciate it and it's the highest compliment we can receive - thank you! Brian Unruh, CEO

Professional, Organized, Thorough, and Prompt —cmaitland from Altamonte Springs, FL

I've used Jackie for several Refi's over the years. She's always easy to work with, prompt with communication, and the best broker I've dealt with. I'd never hesitate to recommend her to anyone and can't imagine anyone doing a better job than her!

RESPONSE:Thank you for the loyal business over the years - it is our highest compliment and we appreciate it! Brian Unruh, CEO

Another 5 Stars ⭐️ —gunbykranz from Mercer Island, WA

It was a pleasure working with Jackie. She guided us through a Covid safe refinance process. All of our information and help came through Jackie. She was always prompt replying to our questions, was our advocate to get the best rate, and came through on all of her promises. The NBKC online systems were easy to navigate.

RESPONSE:Thank you for sharing your experience working with Jackie and the nbkc team! Brian Unruh, CEO

Happy customer —Mike H. from Pleasanton, CA

My refinance experience with NBKC was excellent – the rate was as advertised on their website, approval process is very straight-forward and transparent, and there are no surprises on any fees or charges. My loan officer Jackie is very professional, friendly, responsive and easy to work with. She does a great job in explaining to me the loan options, moves very fast and efficiently, and kept me updated frequently throughout the process. I would definitely recommend Jackie and NBKC to my friends and family!

RESPONSE:Mike, thank you for your recommendation of Jackie and the team! Brian Unruh, CEO

Exceptional experience each and every time —dcgranger Chapel Hil from Chapel Hill, NC

Never consider another lender. NBKC technology and the staff make your experience exceptional each and every time. Smooth and efficient only tell part of the story... Jackie makes the experience personalized, seamless and timely. You rock!!! Cheers!

RESPONSE:Awesome review - thank you for sharing! Brian Unruh, CEO

Excellent experience with Jackie on our home mortgage (refi) —Phil Ebersole from Aurora, CO

We had an incredible experience with Jackie when we refinanced our mortgage. This is the 2nd time we refinanced our mortgage with Jackie, and we have only had a positive experience. Jackie is incredibly personal, friendly, and easy to work with. While we have never met, it appears like we have known each other for some time- and that is due to her upbeat, positive, and friendly tone over the phone. She is prompt, returns all messages (email, phone, text), and is extremely helpful and efficient with answers, getting the loan processed, and advice. In our experience over the years with mortgages and refinances, Jackie has been, by far, the best lender/loan officer we have worked with. Without question, if we would ever consider a refinance due to interest rate changes, Jackie will be the person we call and will want to work with.

RESPONSE:Phil, thank you for the repeat business and the fantastic review! Brian Unruh, CEO

Repeat customer! —Ryan and Cari Willia from Olathe, KS

We have used Jackie in the past for a refinance and she was our first call when we decided to seek another one. We decided to remodel our kitchen and Jackie was very helpful in getting information quickly to us, making recommendations, and most importantly, closing the loan on time. We wouldn't think twice about going back to Jackie again for future refinancing.

RESPONSE:Ryan and Cari, thank you for the loyal business and for sharing your experiences working with Jackie and the team! Brian Unruh, CEO

Thorough and Honest —Kenny Dearmore from Visalia, CA

Jackie was amazing! From start to finish of purchasing our home, she communicated quickly and was thorough in every aspect. She not only helped us with all questions, she went above and beyond to get us the best rate possible. Thank you Jackie!

RESPONSE:Kenny, thank you for sharing your experience working with Jackie and the nbkc team! Brian Unruh, CEO

Our original VA financing and later refis with Jackie Runk at NBOKC were seamless,... —Mortlocks from Camden, ME

Our original VA financing and later refis with Jackie Runk at NBOKC were seamless, easy, and fast! Jackie is such a pleasure to work with, held our hands through the entire process, and was responsive to our numerous questions.

RESPONSE:Thank you for the loyal business and most importantly, thank you for your service to our country. Brian Unruh, CEO

Questions & Answers

What is your motto or personal mantra?

Go on more adventures, be around good energy, connect with people and learn new things.

What is your favorite sports team?

Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers

What is something that people would be surprised if they knew about you?

I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.

What's your alma mater?

University of Missouri Columbia

What is on your bucket list?

What isn't?

What aspect of your job are you most passionate about?

Helping first time homeowners purchase their first home.

Where did you grow up?

Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.

What are some of your hobbies?

Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!