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Meet Jackie

119 Reviews - 4.99 Rating

About Jackie Runk

NMLS #420792

Office - 913-383-6455

Mobile - 913-669-5290

Fax - 913-499-4573

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Advice for new home buyers

“Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!”

Amazing —Amanda Openshaw from Niagara, WI

It is without a doubt Jackie is the best loan officer I have used. I have nothing negative to say about Jackie. First, she went so far above and beyond to help us get our house it is unheard of. Second, if I could have given her the 3% commission instead of my real estate agent I would have. I don't know what she gets paid, but it isn't enough. She is fabulous! Responds quickly, contacts everyone to get the ball rolling, and follows up even after the process is done. If you aren't using Jackie, you are missing out. Thank you for everything. Without Jackie diligence and hard work we would have never got our house, and the rate we did with our home loan. Love might be a strong word, but my family LOVES her!

RESPONSE:Amanda, wow - what an awesome review! Thank you so much for sharing your experience working with Jackie and nbkc! Brian Unruh, CEO

Knowledgeable and Professional —kldent from Warner Robins, GA

Jackie was introduced to us by my real estate agent, which should have been a sign that she would be awesome! During our first conversation, she took the time to get to know us and explain several different options. There were a couple times that we swayed between buying and building, but she never grew impatient with us. She was readily available to update our numbers and see what worked best for our situation. I would definitely recommend and use her services again.

RESPONSE:We appreciate the wonderful review and your recommendation of Jackie! Brian Unruh, CEO

Worries free... Jackie is your agent —jorge castano from Kathleen, GA

Some people say that buying a house is a headache, but fortunately for Us we were introduce to Jackie. She was very pleasant to talk to, took the time to understand what we wanted and helped Us find the best fit. Jackie is a fantastic agent and I would give her my recommendation.

RESPONSE:Jorge, thank you for your recommendation of Jackie and the team - we appreciate it! Brian Unruh, CEO

A tour de force! —user6360145 from Danville, CA

I can't believe it, but this is my third VA mortgage with Jackie in six years - this time was a refinance. Jackie is such a competent professional, she is able to quickly and easily answer any questions you have. And her approachability is what makes her truly unique. Loan officers, financial advisors, and attorneys, for example, sometimes have a way of lording their intellectual superiority over you in their particular field of expertise. With Jackie, you feel comfortable asking any questions that come to mind, and she is happy to answer them in a way that the customer can understand. She handled my refinance with what feels like two emails and saved my family nearly $700 dollars a month. I can't recommend her strongly enough!

RESPONSE:Thank you for the repeat business! We appreciate your recommendation of Jackie and sincerely thank you for your service to our country. Brian Unruh, CEO

Good professional —talibjackson from Macon, GA

I truly enjoyed working with Jackie she a true professional who cares. Jackie gave me information than my previous lender. Jackie always made sure that she kept myself update.

RESPONSE:We appreciate the terrific review! Brian Unruh, CEO

First Class Experience —robnyc07 from Staten Island, NY

Jackie takes the stress out of home buying. Our experience with Jackie was both worry and hassle free. We knew immediately that we had made the right choice! Her knowledge and professionalism show in all that she does. She was always available for us whenever we needed help with anything and she always took the time to explain things to us. Her friendly personality and caring attitude went above and beyond our expectations! She was always on top of the situation and kept us informed every step of the way. As first time home buyers, we don't know how we could have done it without her! A+

RESPONSE:We love hearing worry and hassle-free! Big congrats on your first home and thank you for the opportunity to help out. Brian Unruh, CEO

Jackie was amazing —Vanessa MJ from San Diego, CA

Jackie was super knowledgeable and helpful! Always available and always had answers on time. It was a pleasure working with her and we appreciate all she did for us. Update: August 2019, Jackie once again helped us refinance with a way better rate. The process was smooth and simple. Jackie is a super star, I wouldn't go to anyone else! I feel like she is a part of the family now! If you ever visit California, please come visit!! Thank you for your help!

RESPONSE:Vanessa, thank you for the amazing review! Brian Unruh, CEO

awesome! —addybibb from Kathleen, GA

Jackie was the best! she was more than helpful with answering all of our questions and concerns promptly and quickly. we were very nervous as this was our first home purchase and she made it quite easy.

RESPONSE:Glad to hear things were easy - we love hearing that! Brian Unruh, CEO

Great —Travis from Kansas City, MO

Quick, friendly, and very helpful. As first time buyers she really helped us understand the process and feel comfortable with our mortgage. Would absolutely recommend.

RESPONSE:Travis, congrats on your first home! We appreciate the terrific review! Brian Unruh, CEO

Jackie Runk for President of Lending!!!! —Yanice Alston from Douglasville, GA

Where do I even begin.... I've been dealing with this very helpful, professionally lender for roughly a year. She knows her work & is GREAT at it too. I was highly recommended to Jackie by a good friend of mine & I am extremely glad that I went with her. Jackie was always available for all my questions (and boy did I have plenty). Her customer service is beyond top notch. She will be referred to anyone I know or overhear that's looking for a lender. Thank you so very much Jackie. You ROCK!!

RESPONSE:Yanice, awesome review - thank you for sharing your experience working with Jackie! Brian Unruh, CEO

Questions & Answers

What's your advice for new home buyers?

Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!

What is your motto or personal mantra?

Go on more adventures, be around good energy, connect with people and learn new things.

What is your favorite sports team?

Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers

What is something that people would be surprised if they knew about you?

I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.

What's your alma mater?

University of Missouri Columbia

What is on your bucket list?

What isn't?

What aspect of your job are you most passionate about?

Helping first time homeowners purchase their first home.

Where did you grow up?

Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.

What are some of your hobbies?

Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!