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Jackie Runk

Meet Jackie

134 Reviews - 4.99 Rating

About Jackie Runk

NMLS #420792

Office - 913-383-6455

Mobile - 913-669-5290

Fax - 913-499-4573

Advice for new home buyers

Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!

Star Rating
Best Loan Officer —sunandmoon97 from Benton, LA
Jackie was wonderful to work with. She was always helpful and very responsive. Anything we needed along the way, she was there for us. She has helped several of our friends also and they have all said the same thing---she is great!
RESPONSE:Thank you for sharing your experience working with Jackie - we appreciate it! Brian Unruh, CEO
Star Rating
Best mortgage office —BUMSOON KIM from Buford, GA
Jackie has been fantastic to work with. She is very knowledgeable and was very direct with assisting our needs. Very clear from the beginning to end and will definitely work with her again.
RESPONSE:Thanks for sharing your experience working with Jackie and the team! Brian Unruh, CEO
Star Rating
Refinance was easy with Jackie —kevinli2373 from Braintree, MA
I found NBKC bank and Jackie through Costco's referral program and I can see Costco has a high standard for the partners they work with. I refinanced my mortgage in May 2020 as the interest rate dropped due to the Covid-19. Jackie was very easy to work with and she was VERY quick about responding to my single question from the beginning to the end. I live in MA and Jackie is in MO but I found that the whole process was seamless. I will definitely pass her name along to my friends looking for a mortgage!
RESPONSE:We love hearing the process was seamless and easy - thank you for sharing! Brian Unruh, CEO
Star Rating
Jackie was Amazing —johnmlamberth from Warner Robins, GA
I have always used local lenders but Jackie was referred to me by a friend. She was the only lender that was quick to answer my questions and really put no pressure to start the process. Every email or phone call was returned promptly and questions answered. She is very knowledgeable and professional. I would recommend her to any and everyone because it was the easiest time we have ever had with this type process. Thanks Jackie!
RESPONSE:We love hearing that this was your easiest mortgage experience ever and we appreciate you sharing! Brian Unruh, CEO
Star Rating
Absolutely none better!!! —Matt Mendelsohn from Port Jefferson, NY
I've lost count how many times we have used Jackie for our loans. She is by far the most professional, knowledgeable and hard working person you'll ever find. Jackie, Cathy and I will never be able to thank you enough for all the hard work you've done to help us reach our dreams of home ownership.
RESPONSE:Matt & Cathy, we appreciate the multiple repeat business and thanks for sharing your experience working with Jackie! Brian Unruh, CEO
Star Rating
Great to work with Jackie! —Matt Dooley from El Dorado Hills, CA
I've worked with Jackie twice in the last 5 years. They were unbeatable on rates, and Jackie provided spectacular customer service. She always responds to questions promptly, which is an extremely important quality to me. She knows her stuff, and makes sure the loan works out well and correctly. Thank you so much Jackie.
RESPONSE:Matt, thank you for the repeat business and the 5 star review! Brian Unruh, CEO
Star Rating
Jackie is amazing! —LISA from La Mesa, CA
Jackie was amazing to work with! This was my first time doing a cash out refinance and Jackie was so kind, patient, and knowledgeable. She answered all of my questions and made me feel at ease through out the entire process. I was so happy I went with Jackie! She is thoughtful and really looks out for your best interest. Highly recommend! Thanks Jackie!
RESPONSE:Lisa, we appreciate the wonderful review and your recommendation of Jackie - thank you! Brian Unruh, CEO
Star Rating
Prompt, Professional service oriented Loan Officer —drewroper1 from Woodbridge, VA
Mrs. Runk knows her job well and answered all of my questions in a prompt & efficient fashion. I shopped around and she was able to beat / exceed the competition. She took the time to break down each offer and explain pros / cons of each. We went over what my family goals are, something the competition did not do. Rare to find this type of service in today's mortgage business. Highly recommended!
RESPONSE:Thank you for your recommendation of Jackie and the nbkc team - we appreciate it! Brian Unruh, CEO
Star Rating
Effortless Mortgage Refinancing —craigosekowski7 from Orlando, FL
I wish I had worked with Jackie during the sale of my home. She was very open during the process. The figures she provided were exactly how they were laid out in the final documentation which seemed impossible due my past experiences from other lenders. The entire process took me 15 days which seems lightning fast when dealing with loans this large. Highly recommend!
RESPONSE:Thank you for your recommendation of Jackie and the nbkc team - we appreciate it! Brian Unruh, CEO
Star Rating
Smooth and Trustworthy —Todd E from Albuquerque, NM
This is our second home purchase under Jackie's professional guidance and assistance with the process. When you truly want a hassle-free transaction process, I can't recommend a better lender than Jackie and NBKC. She was on top of everything way before anyone else and handled everyone of my concerns perfectly and ahead of schedule. During our closing, the agent's and title company were very impressed with Jackie's timeliness, accuracy, and acumen on the VA loan process and emphasized numerous times that they had never worked with a lender as knowledgeable, prompt, and professional as Jackie. If you are looking to purchase with a VA loan, you want Jackie and NBKC on your side!
RESPONSE:Todd, we appreciate the terrific review, the opportunity to help out with your VA loan, and most importantly your service to our country. Brian Unruh, CEO

Questions & Answers

What's your advice for new home buyers?

Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!

What is your motto or personal mantra?

Go on more adventures, be around good energy, connect with people and learn new things.

What is your favorite sports team?

Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers

What is something that people would be surprised if they knew about you?

I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.

What's your alma mater?

University of Missouri Columbia

What is on your bucket list?

What isn't?

What aspect of your job are you most passionate about?

Helping first time homeowners purchase their first home.

Where did you grow up?

Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.

What are some of your hobbies?

Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!

Before working at NBKC, what was the most unusual or interesting job you've ever had?

Activities Director for a Retirement home - right after college.