Joe provided better rate compared to others, great customer service, average closing cost and closing completed on time.
Very knowledgeable and informed. Overall an easy, efficient, pleasant experience and would recommend him.
RESPONSE:We love hearing easy, efficient and pleasant experience - thank you for sharing! Brian Unruh, CEO
Excellent customer service —Oklahoma homeowner from Jones, OK
Excellent customer service. Timely. Nice. Knowledgeable. Breath of fresh air. Answered all our questions. We had to delay closing due to death in family and he quickly took care of situation.
RESPONSE:We appreciate the terrific review - thank you for sharing! Brian Unruh, CEO
Professional and Extremely Efficient! —Sal Navarro from Dayton, NV
Joe was extremely efficient and very professional throughout the entire process of my refinance. I highly recommend him!!! You will not be disappointed with his great work ethic and superior customer service. Thanks for everything Joe!
RESPONSE:Sal, thank you for your recommendation of Joe and the nbkc team! Brian Unruh, CEO
10/10 Would Highly Recommend! —user9920129 from Swedesboro, NJ
My experience with Joe was great! He kept me informed through the process, and he was very quick and helpful in answering all of our questions. His diligence and experience made this a very easy, stress-free process. I would highly recommend Joe and NBKC bank!
RESPONSE:We love hearing easy and stress-free! Thank you for sharing. Brian Unruh, CEO
Great service!!!! —Vijay Ramamoorthy from San Antonio, TX
This is probably the 3rd time we are doing a loan (refi/new purchase) with Joe and as always he has been amazing. He is very prompt on his replies, answers all our questions, explores and finds the best solution for you. Since I had expressed interest in refinancing my primary home, he kept checking at the background and contacted me when the rate was lower. Thank you Joe for all your help.
RESPONSE:Vijay, thank you for the repeat business and the 5 star review - we appreciate it! Brian Unruh, CEO
Joe Street —firstname.lastname@example.org from Waipahu, HI
Working with Joe has been a tremendous experience. He is a total professional! He kept me advised of what was
happening each step of the way! He explained very clearly what and why was happening and what was needed
and why. I will recommend Joe to anyone seeking a mortgage or refinancing!
It has been an absolute pleasure to work with Joe!!!
RESPONSE:Thank you for sharing your experience working with Joe and the team! Brian Unruh, CEO
Joe always gives us the best options and rates —Zack TC from San Antonio, TX
Joe is very easy to contact, very reliable and I love the speed with which he does the refinancing. He has our best interest in mind and always makes wise suggestions. This is the third loan I have refinanced or financed with him.
RESPONSE:Zack, thank you for the repeat business and the 5 star review! Brian Unruh, CEO
Would highly recommend to friends and family! —Het Patel from Durham, NC
Joe was amazing to work with, he was always available to answer any questions and explained all the steps through the process very thoroughly. Communicating with Joe was easy and he was always very responsive in a timely manner. I would highly recommend Joe to anyone looking to refinance or looking for a home purchase loan.
RESPONSE:We appreciate your recommendation of Joe and the team! Brian Unruh, CEO
Joe is a pleasure to work with —mismaster from Woodinville, WA
Our experience with Joe was wonderful. I had some health issues during our closing time period and he was very flexible with us and even provided us a way to e close, which helped tremendously. I hope I get the opportunity to buy or refinance again so I can work with Joe.
RESPONSE:We appreciate the wonderful review and we hope you are feeling better! Brian Unruh, CEO
Working with Joe was awesome —Pam Arnhold from Edmonds, WA
This was my second refinance with Joe. I love their process, it is easy, fast and efficient. I will definitely go to Joe for any future refinancing or purchasing I will have. Joe was so helpful, always there to explain anything I might not understand and helped me understand my options. Joe you really are a great Mtg Lending Officer. Thanks for a great refi experience.
RESPONSE:Pam, thank you for the repeat business and we love hearing easy, fast and efficient - thank you for sharing! Brian Unruh, CEO
Questions & Answers
What's your advice for new home buyers?
Ask lots of questions.
What is your motto or personal mantra?
Treat others as I wish to be treated.
What is your favorite sports team?
Chiefs and KC Royals
What is on your bucket list?
To visit Europe
What aspect of your job are you most passionate about?
Where did you grow up?
What are some of your hobbies?
Taking care of my yard, sports, hanging out with my daughters.
Before working at NBKC, what was the most unusual or interesting job you've ever had?
My first real job I worked for a dynamite company.