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Meet Maggie

23 Reviews - 5 Rating

About Maggie Nguyen

NMLS #732714

Office - 913-945-2543

Mobile -

Fax - 913-383-5644

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Advice for new home buyers

Listen more to your loan officer than your family and friends because they don't always know the whole picture.

Closed in RGV Texas —MIO from Port Isabel, TX

Ms. Maggie Nguyen is a consumate professional. She was always available and very responsive to my questions. Even though we (Buyer and Seller) changed the closing date, she graciously accommodated our request and facilitated a seamless funding of the contract. I completely recommend Ms. Nguyen.

RESPONSE:Thank you for recommending Maggie and the nbkc team! Brian Unruh, CEO

Responsive, professional, personable, and got the loan closed on time —AlpineResident from Alpine, UT

This was my second loan with Maggie. We had worked together previously on a refi. The experience went well enough that I contacted Maggie for a purchase. Although the loan was unconventional (jumbo), which necessitates additional documentation and checks, Maggie worked diligently to ensure the loan closed on time. Overall, Maggie was professional and responsive. Further, she was personable throughout what can be a strenuous time.

RESPONSE:Thank you for the repeat business and we appreciate the wonderful review! Brian Unruh, CEO

Great Experience —KBCarothers from Torrance, CA

We drove an hour to meet with a specific lender in So. Cal. What a disappointment! Our son-in-law told us to go to Costco.com Mortgage Services and look for the bank he has worked with—the National Bank of Kansas City. When we did we got to work with Maggie Nguyen. What a friendly, competent, easy to reach, professional, knowledgeable, delightful person to work with during a rather extensive document laden process. She was always moving faster on everything than we were. We never had to wait for her for anything. She was easy to reach and encouraged us all the way. We got a good interest rate and saved around $10.000 in escrow fees. We highly recommend Maggie Nguyen and the National Bank of Kansas City.

RESPONSE:Fantastic review and description of the process - thank you! Brian Unruh, CEO

Wonderful from start to finish! —Claudia Gibson from Wimberley, TX

For a recent refinancing, my husband and I were so glad to discover Maggie Nuguyen. From start to finish she made the transaction smooth and professional, with a much better rate than any of her competitors. The three other banks I was considering ranged from slow to respond to downright dishonest - Maggie was a gem! No high pressure, no changing information, none of the dreaded "mansplaining" - we got the best rate around and she stayed with us from start to finish. As Costco customers, we got a great rate. Go with Maggie! You can't go wrong.

RESPONSE:Claudia, thank you for the wonderful review and sharing your experience working with Maggie and the team! Brian Unruh, CEO

Maggie was very helpful and quick to respond —johnmilligan117 from Burleson, TX

Maggie worked closely with my realtor and I and made the process easier the entire way. She was also very helpful and always made sure to keeps us updated.

RESPONSE:Thank you for the terrific review! Brian Unruh, CEO

Maggie was on time and target for this refinance. —Mani from Whitehall, PA

Prompt follow-up and excellent communication throughout the refinancing process. Highly recommended for your mortgage and refinancing needs. Provided several options that suited my needs for this mortgage.

RESPONSE:Mani, thank you for your recommendation of Maggie and the nbkc team! Brian Unruh, CEO

A Few Minor Snags at the End - Overall Great Service & Experience —Tony OH from Mentor, OH

1st time working with Maggie. She did great. House was new construction and hit a few snags approaching the finish line. These items were not related to the NBKC, but they still helped to resolve them.

RESPONSE:Tony, we're glad everything worked out and big congrats on your new home! Brian Unruh, CEO

Maggie was very knowledgeable and professional —bagia1000 from Lorton, VA

Although owned real estate, but I have never worked directly or had hands-on experience with a loan officer or mortgage bank. It was my ex-husband who always dealt with lenders and loan agents. Since the divorce, I've approached well-known lenders and not-so-well-known, but finally decided to go with NBKC Bank (via Costco Mortgage); and Maggie Nguyen is the first loan agent that I've worked directly and completed a mortgage loan with. So far we have worked and completed 3 loans together since around May 2018. It was educational working with her as she is very knowledgeable and helpful. She surprised me when she answered email on weekends!!! Thank you Maggie.

RESPONSE:We appreciate the terrific review and we're glad you've gotten to know Maggie and nbkc! Brian Unruh, CEO

Mortgage lender guru, superstar, therapist all in one! —ashleygoss0 from Raleigh, NC

As a first-time buyer and on an out-of-state property, many times during the course of the loan approval and purchase I felt over my head. Maggie was not only extremely knowledgeable, professional but she also was incredibly responsive and very patient with all of my questions and concerns. It's no easy skill providing a wise and assuring customer experience through such complex transactions, and her diligence and thoughtfulness likely saved me a trip or two to a therapist. Maggie really was a superstar from start through the end!

RESPONSE:Ashley, congrats on your first home! We're thrilled Maggie was able to help make it a great experience - she needs to get new business cards that add guru, superstar and therapist to her job title! Brian Unruh, CEO

NBKC is the best —gajgaj51 from Sauk Centre, MN

I initiated my mortgage process mid January on a Sunday. The response was almost immediate. Maggie was experienced and knowledgeable. As we worked through the mortgage process we had a couple of bumps but the difference between an average company and a Great company is how they handle problems when they arise. NBKC is so focused on customer service and positive outcome that the problems we encountered were dealt with swiftly and professionally. This company errs on the side of great customer service when the chips are down. I would highly recommend them for any mortgage needs you have. I have closed on many pieces of property over the years but NBKC is the first entity that actually listens to the customer and then solves problems.

RESPONSE:I absolutely loved reading your review. The first sentence in our mantra is to "Listen intently." We work very hard at being great listeners and very much appreciate your review describing that! Thank you for the opportunity to assist with your loan and for the fantastic review. Brian Unruh, CEO

Meet Maggie

Questions & Answers

What's your advice for new home buyers?

Listen more to your loan officer than your family and friends because they don't always know the whole picture.

What is your motto or personal mantra?

Listen to your gut instincts because it will never steer you in the wrong direction.

What is your favorite sports team?

KC Royals

What is something that people would be surprised if they knew about you?

I really don't care about fashion even though I went to school for it.

What's your alma mater?

International Academy of Fashion Design-Chicago

What is on your bucket list?

Camping in Montana

What aspect of your job are you most passionate about?

Meeting borrower's expectations.

Where did you grow up?

St. Louis, MO

What are some of your hobbies?

Oil painting and riding horses.

Before working at NBKC, what was the most unusual or interesting job you've ever had?

Architectural Sales