Do not empty your retirement accounts for a bigger down payment.
Great Experience! —Daniel from Irvine, CA
Matt was extremely helpful and readily available to answer questions. Overall great experience and five stars! For mortgage related services, I highly recommend!
RESPONSE:Daniel, thank you for you recommendation and the 5 star review! Brian Unruh, CEO
Great Job —Demetri B from Wilmington, MA
This is my 3rd time working with Matt on a mortgage/re-fi. He’s always provided great communication & service. I’m sure I’ll work with him again in the future,
RESPONSE:Demetri, we appreciate the repeat business and the terrific review - thank you! Brian Unruh, CEO
Excellent, zero complaints —Keith from Joppa, MD
Matt was professional, prompt, and helpful throughout the process. Although I am a borrower in Maryland, based on my interactions with Matt, I have zero complaints about working with this out-of-state lender. Highly recommended.
RESPONSE:Keith, thanks for your recommendation of Matt and the nbkc team! Brian Unruh, CEO
Knowledgeable and Attentive Customer Service —CherylC from Sacramento, CA
Matt was a pleasure to work with on my home loan. Everything went like clockwork and the whole process with Matt was streamlined and professional. The best part of the experience was Matt's communication style to always be available and immediately responsive to questions, making the process feel very easy. Working with Matt gave me confidence in the process.
RESPONSE:Cheryl, we love hearing that the process was streamlined and professional - thank you for sharing! Brian Unruh, CEO
Amazing Customer Service —Elaine K from Simi Valley, CA
It’s been a smooth process from start to finish. Matt make everything so easy. We got a low interest rate refinancing our home. I highly recommend Matt and NBKC! Thank you so much!!!
RESPONSE:Elaine, thank you for the wonderful review and your recommendation of Matt and the team! Brian Unruh, CEO
Professional and fast to close! —Lisa from Dumfries, VA
Matt was professional from the very first contact with him until the closing documents were signed sealed and delivered. The process was easy, precise and very professional. I highly recommend Matt for your refinancing needs!
RESPONSE:Lisa, we love hearing that the process was easy, precise and very professional - thank you for sharing! Brian Unruh, CEO
A smooth transaction —ZhuoXing from Cary, NC
My refinance has been smoothly done. Matt always responded quickly and got my questions answered professionally. I highly recommend NBKC for the service.
RESPONSE:We appreciate your recommendation of Matt and the nbkc team - thank you! Brian Unruh, CEO
Great Experience —Bob H. from Brunswick, ME
We got a great deal on our refinance. Very smooth and easy. Matt Hering was there for us every step of the way. Always available and quick to answer any questions or concerns. We highly recommend Matt and NBKC.
RESPONSE:Bob, we love hearing smooth and easy - thank you for the terrific review and your recommendation of Matt and the team! Brian Unruh, CEO
Matt was extremely helpful, answered numerous questions quickly and helped make the process seem effortless! —Mike Ayd from White Marsh, MD
Matt helped me refinance my house and was able to get me a great rate with the lowest closing costs far outdoing the competition. The whole process seemed very easy, with Matt answering every question i had along the way! Matt helped greatly getting me from an existing FHA loan into a new conventional loan. I would definitely recommend Matt at NBKC Bank for all your mortgage needs!
RESPONSE:Mike, we love hearing that the process was very easy and appreciate your recommendation of Matt and the team! Brian Unruh, CEO
Satistified Returning Customer —AHwang from Philadelphia, PA
This would be my 3rd time working with Matt on applying for a home loan. Matt's prompt in his responding to my questions. He's a reliable and dependable. If you provide Matt and his team all the documents they've requested, they will work very quickly and have fast turn-around time. This is what I appreciated from Matt and the NBKC team!
I would highly recommend Matt to others when applying for a home loan. Working with Matt has made applying for a home loan a much smoother process.
RESPONSE:Thank you for the loyal business and your recommendation of Matt and the nbkc team! Brian Unruh, CEO
Questions & Answers
What is your motto or personal mantra?
The early bird gets the worm.
What is your favorite sports team?
What is something that people would be surprised if they knew about you?
I love to fish.
What's your alma mater?
University of St Thomas
What is on your bucket list?
Travel to Europe.
What aspect of your job are you most passionate about?
Working hard every single day to continue to be the top loan officer in the company every month.
Where did you grow up?
What are some of your hobbies?
Fishing and playing tennis with my son.
Before working at NBKC, what was the most unusual or interesting job you've ever had?