Sharon helped me get my loan refinanced at an excellent rate with extremely low closing costs. Her extensive knowledge and experience of the mortgage business provided me the greatest closing experience I’ve ever imagined. Before I contacted her, I was working with two different mortgage loan officers for my refinance. One of them even offered me the same interest rate. Both officers pressured me very hard and simply tried to make a business from me without deliberation of my needs. She was patient with me and truly cared for my refinancing concerns with creative solutions. Additionally, she was a great communicator who kept me informed at all times. There were no surprises at all during her seamless and speedy loan process. I doubted her offers at the beginning because her offers were so great. Then she responded to me quickly to prove her promises by official loan estimates. She has truly earned my trust. I highly recommend Sharon at NBKC to anyone looking for a refinance.