With the restrictions of the current Covid-19 pandemic, Sharon Farnsworth was still able to provide excellent service. She responded to phone calls, texts, and emails in a timely manner. I have yet to meet her face-to-face, but I am certain she would put me completely at ease. Even though my appraisal came in a bit lower than we expected, she was able to get me the cash-out refinance I had hoped for, and I am so grateful for this. I will soon have the bathroom updates to assist me in living safely!