I had a very complicated situation. I was purchasing a new construction with a VA home loan that was a two unit home. We ran into issues with the title company, the builder, the appraiser, and had to overcome a number of obstacles to close on my home. There was one constant throughout my project and that was Steve’s willingness to do anything he needed to help me get the deal done.
Steve was proactively managing issues with that he anticipated in order to make sure there were no delays to close. He really went above and beyond. His knowledge of the VA home loan process is absolute. You will be challenged to find someone better than him.
Early on, just to make sure I was being thorough, I talked to other loan officers at big name banks to compare options. The two big name lenders shuffled me around to different people and had no interest in even trying to help me. You can’t compare the Personalized service Steve provides you with some of the bigger names banks you might be tempted to use. On top of the personalized service, NBKC had the lowest rates and closing costs I could find. I can’t think of a single reason not work with Steve, especially when trying to use a VA home loan. I have no doubt that I would not have been able to buy my home if I went with a different lender.
I wouldn’t hesitate to refer Steve to any of my family or friends. He answered every single one of my calls and was always available to me. He would answer each of my emails almost immediately. Even with me being in Hawaii, he would make time in the evening to talk to me or email me after I got off work. You will not regret working with Steve.