In short, Travis far exceeded the service I expected to receive from a mortgage lender. No nonsense, just results!
I initially contacted 4 different lenders, each of which provided similar rates and fees. Travis was one of two lenders (out of the four total) that provided clear upfront numbers and answers to my questions in a very timely manner. The other two (I won't name any names) wanted nothing more than to throw me straight into the application process and failed to disclose that their rates came at the cost of mortgage points and they didn't mention the associated fees.
At the end of the day, Travis just took care of business. He respected my wishes to keep communication through email (due to my work schedule) and responded to all questions quickly, honestly, and thoroughly. I will continue to use Travis in the future and have recommended him to family and friends.