Overall the process worked great. Discount through Costco were great. Trevor did an outstanding job of communicating and pushing things forward. Loved that nearly everything was digital or could be done from our home. There was a fee that was identified late in the process, not ideal but in the grand scheme of things a minor issue as again overall process was very smooth.

With historically low rates, it was time to refinance after initially doing so with Trevor in 2017. I cannot recommend him enough. His responsiveness and attention to detail put me at ease. The mostly digital process made refinancing a breeze. Thank you Trevor!

Just did a refinance with Trevor and he did an over the top amazing job. Was always one step ahead of my question and keep us at ease all the way thru it.

We just completed refinancing and had a flawless process managed by Trevor Campbell. We went through Costco, and among the multiple respondents to our inquiry, Trevor's was uniquely straightforward, transparent, professional, and timely. He quickly offered terms that were more advantageous than anticipated, and actually improved after we had agreed to move forward. The initial application process including submission of documentation was smooth and efficient. The NBKC on-line sites are top notch - intuitive and easy-to-navigate. Uploading required documentation was a breeze. As we proceeded through the different processes of refinancing, Trevor was actively engaged and ensured that there was rapid progression to the "next phase". He quickly and effectively answered all questions. While there are a number of independent agencies involved in the process, the transitions were seamless and smooth. As well, in this strange COVID time, the "human contacts" were minimized (just the appraisal and closing), and both of these were performed by individuals following CDC guidelines and minimizing contact time. The loan was refinanced in less than six weeks and there were no surprises or changes in the initial terms. We have quickly reduced our monthly principal and interest by over 25%, are thrilled with the job done by Trevor and NBKC, and recommend them in the highest terms.

From the start Trevor was very responsive and thorough. He walked us through the process and answered all of our questions promptly and professionally. He was transparent and straightforward, and worked to get us the best refinancing deal possible. He made the entire process extremely easy.

Title says it all. I would not hesitate recommending Trevor to anyone looking for a loan. Trevor was highly transparent and responsive. Any questions asked via email (my preferred method for documentation) were answered within 30 minutes or less. Trevor's estimated out of pocket cost mentioned on our initial call was within $100 (less) at final closing. I've gone through several re-fi's/loans and working with Trevor and NBKC was by far the easiest process ever. Thanks Trevor for the great service!

Trevor is a great loan officer who helps you through the whole process by being transparent and honest. Also, the rates are great and having a Costco membership makes the fees even lower. Another benefit was we never had to go into a building. Every thing was done electronically or at our house.

It was wonderful working with Trevor. He responded within minutes to every email or text, and never failed to answer our questions and/or address our concerns. He is a true professional with excellent communication skills. We recommend him without reservation.

We are truly grateful we found Trevor to help us through the mortgage process. We were in a time constraint and Trevor worked tremendously hard to help us get through the mortgage process as fast and easily as possible. He was very knowledgeable and easy to work with.

NBKC bank was the worst choice for refinance. Not to mention the mute CEO. Very improper handling of many tasks with loan process and big costly mistake. worst management and staff. Left a detailed note to ceo and received no follow up. incompetent leadership running the lending. shows managemnt only cares about money not people. worst