Detect Safe Browsing FAQ

In order to install the Detect Safe Browsing (DSB) client, follow the steps below:

For Microsoft Windows Platforms:

• 1. Double click on the Detect Safe Browsing Installer.exe icon.
  
• 2. A new window will display the download of DSB:
  
• 3. Then, you can choose the installation language.
  
• 4. The DSB installation wizard will open.
  
• 5. Before starting the installation process, read carefully the license terms of agreement, check the box: “I have read and accept the terms…” and click on Next.
  
• 6. Now, the installation of all DSB components will start.
  
• 7. Once the installation is complete, you will see a confirmation message. Click on Finish.
  
• Note: Once the installation is finished, restart your computer to ensure full protection.

For macOS Platforms:

• 1. Double click on the Detect Safe Browsing (DSB) installer icon.
  
• 2. The DSB installation wizard will open. Click on Continue.
  
• 3. Before starting the installation process, read carefully the license terms of agreement. Click on Continue.
  
• 4. Click on Agree to continue the installation.
  
• 5. Now click on Install to start the installation of all DSB components.
  
• 6. Once the installation is complete, you will see a confirmation message. Click on Close.
  

For Microsoft Windows Platforms:

• 1. Click on the Uninstall option located in the Detect Safe Browsing folder within the Windows Start Menu.
  
  DSB uninstalling process will require confirmation from the user through a CAPTCHA mechanism.
  
• 2. A confirmation window will open. Click on Yes to continue.
  
• 3. Detect Safe Browsing will be uninstalled.

For macOS Platforms:

• 1. Find and run the Uninstall DSB file located in the same folder where the DSB application was initially installed from.
  
• 2. After running the file, you will see an authentication window that corresponds to the operating system’s default confirmation message when making changes on the device.
  
• 3. Once the uninstalling process has been confirmed, the DSB client will request additional confirmation on a different window. If you are sure about uninstalling the application, click on Ok, otherwise click on Cancel.
  
• 4. Detect Safe Browsing will be uninstalled.

To install Detect Safe Browsing, your computer must meet the minimum system requirements below.

For Microsoft Windows Platforms:

• Windows 7 SP1 (32-bit or 64-bit).
• Windows 8 (32-bit or 64-bit).
• Windows 8.1 (32-bit or 64-bit).
• Windows 10 (32-bit or 64-bit).

• Processor: Pentium 4 2.0 GHz or higher.
• RAM Memory: 512 MB or higher.
• Free hard disk space: 40 MB.
• Internet connection: Wired, ADSL, or any equivalent broadband connection (512Kbps or higher).
• You must have administrative permissions to install Detect Safe Browsing.

For macOS Platforms:

• Operating System: macOS 10.10 or higher.
• Processor: Intel Core 2 Duo.
• System memory: 2 GB.
• Free hard disk space: 20 MB.
• Internet connection: Wired, ADSL, or any equivalent broadband connection (512Kbps or higher).
• You must have administrative permissions to install Detect Safe Browsing.

For Microsoft Windows Platforms:

• Internet Explorer 9 - 11
• Google Chrome 47- 58
• Firefox 43 - 53
• Microsoft Edge

For macOS Platforms:

• Safari 10
• Chrome 58
• Firefox 53

For Microsoft Windows Platforms:

• English
• Spanish
• Portuguese

For macOS Platforms:

• English
• Spanish
• Portuguese

Please contact our Deposit Operations team at 913.253.0170 if you need further assistance with Detect Safe Browsing.