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About Jay Arnold
Advice for New Home Buyers
Don’t be rushed; take your time with all aspects of the process
Jay is great
“It was a pleasure working with Jay through this process. Mr Jay is very professional and quite personable. He responded quickly and concisely when I had questions. I would highly recommend him and will recommend him when the opportunity arises.”
—paulcantrelle from Lafayette, LA
Exceptional service
“It was a pleasure working with Jay. We signed a purchase contract the day after Thanksgiving with intent to close by December 23. We also had a vacation planned in Europe from December 8 through the 21st. We were able to do everything electronically while out of the country and Jay kept the process moving. Closing happened on the 23rd as planned without a hitch. Jay was super responsive with both texts and emails. I can’t recommend him enough!”
—Jason from Olathe, KS
Amazing Jay Arnold
“Jay was more then a loan specialist he was support. I was going through a divorce through trying to buy a home, which it ended in a refi on my current home. He gave me needed information and support. He answered all questions and made sure even with the divorce and time it took he keep me moving forward. ”
—ANNMARIE WILSON from Ashtabula, OH
Knowledgeable and supportive
“Pleasure working with Jay. He understands what we say and explains everything clearly. Very supportive and so prompt in responses. Very good at his work and closing the house procedure quickly ”
—Mallikarjuna Jadda from Stamford, CT
Jay and NBKC - winning combo
“Process was super easy beginning to end and Jay is extremely easy to connect with throughout the process. Pricing is completely transparent and no surprises. Was able to beat my local rate in Florida with market leading rates. Truly a great experience and would recommend to anyone that wants a great rate and a responsive lender. ”
—Chris Dahlman from Orange Park, FL
Fantastic Experience
“We have done two refi’s with Jay. He is fantastic to work with and his customer service is off the charts; a lost art in today’s business world… truly! We highly recommend Jay!”
—Rod Theer from Vancouver, WA
Absolutely amazing
“From start to finish Jay has been the easiest and most patient lender to work with, he’s passionate about what he does and cares about his clients, will absolutely keep him as a lender for as long as i can!”
—zach frazier from Fort Worth, TX
NBKC - Jay Arnold
“Jay was en exceptional help throughout the entire process and made it incredibly enjoyable and smooth. His communication was nothing short of exceptional - he was always quick to respond and answer any questions I may have had. Highly Recommend!”
—Zack Hochman from Sneads Ferry, NC
Awesome
“Jay is very friendly and professional. Always responds in a timely manner and is extremely knowledgeable. The whole process is made easy with Jay!!!”
—user1298618579 from Yankton, SD
Get to know Jay
What is your motto or personal mantra?
Obstacles are what you see when you take your eyes off of the goal
What is your favorite sports team?
Pittsburgh Steelers
What is something that people would be surprised if they knew about you?
To pay my way through college; I was a police officer.
What’s your alma mater?
KU
What is on your bucket list?
To learn how to fly.
What aspect of your job are you most passionate about?
Helping people realize their dream of home ownership and getting to know them in the process.
Where did you grow up?
As a little boy (until 10 years old) I grew up in a small rural town south of St. Louis and then moved to Johnson County in Kansas where I still reside today.
What are some of your hobbies?
Golf, boating and all types of watersports (waterskiing, wakeboarding, etc.) and smoking BBQ
Before working at nbkc, what was the most unusual or interesting job you’ve ever had?
Worked on a golf course at a country club during my high school years.