Kansas City, MO

8320 Ward Parkway
Kansas City, MO 64114
Main: 816.965.1400
Toll-Free: 888.905.2165

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Overland Park, KS

10700 Nall Ave
Overland Park, KS 66211
Main: 913.905.2100

Liberty, MO

9750 N Ash Avenue
Kansas City, MO 64157
Main: 816.407.0300

Leawood, KS

3510 W 95th Street
Leawood, KS 66206
Main: 913.341.1144

Lee's Summit, MO

350 SW Blue Parkway
Lee's Summit, MO 64063
Main: 816.554.2228

Excelsior Springs, MO

2380 Vintage Court
Excelsior Springs, MO 64024
Main: 816.630.0014

At NBKC, we're here to help.

Account Support


  • Phone (local): 816.965.1400 (main branch)
  • Phone (toll free): 888.905.2165 (main branch)
  • Online/Text/Voice Banking and Bill Pay Support: 913.253.0170

Mortgage Account Support


  • Mortgage Servicing: 855.230.0480
  • General Account Support: 800.375.8096

After-Hours Debit Card Support


  • To report a lost or stolen debit card after hours or on the weekend, please call: 800.528.2273.

Account Access


  • Voice Banking: Call 877.545.9555 to access your account by phone all day, every day.
  • Mobile Banking: Bank anywhere, anytime with your smart phone. Download the application from the App Store or Google Play.
  • Online Banking: Enjoy convenient access to your account with the click of a mouse.
  • Call Center: Speak with us quickly and easily by calling 913.253.0170 or 866.931.0850 during business hours.

Branch Locations


  • All NBKC branch locations are listed at the top of this page. Additionally, you may contact us by completing the form below. We will get back with you as quickly as possible.

Mortgage Statement Errors or Requests for Information Related to RESPA


  • To receive protections provided under RESPA, please send notices of error and requests for information to the following address, including the specific attention line noted.
  • Attention: Mail Stop NOE1290
    1 Corporate Drive, Suite 360
    Lake Zurich, IL 60047

You may contact us by completing the following form.
We will get back to you as quickly as possible.

Contact Us