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If you have questions about your Empower account, please contact them directly:

For help with your Empower account:


Help with the Empower app and general inquiries:

In-app (under 'Help', in the Profile menu)

nbkc is proud to be Empower's banking partner

Empower helps you manage your money. Earn, save, and spend more wisely with personalized recommendations and automatic savings tools.

Empower checking accounts and the Empower Visa Debit Card provided and issued by nbkc bank, Member FDIC. Funds deposited will be eligible for up to $250,000 of FDIC insurance. Neither Empower, nor any of their affiliates, is a bank. Reimbursement for up to 3 ATM fees per month, with a maximum reimbursement of $10 per ATM withdrawal. Empower does not charge foreign transaction fees for the use of the Empower Visa Debit Card outside of the US. However, Visa charges a foreign transaction fee of 1%. Empower does not reimburse this 1% transaction fee on foreign ATM transactions or on any other foreign transactions or purchases.