About Jackie Runk
Advice for New Home Buyers
Buying your first home can feel overwhelming, please don't be afraid to ask me or your agent any question. We are here to help you!
Excellent mortgage professional
“Mortgage lending is not a do-it-yourself undertaking, so it was critical to find someone knowledgeable, experienced, and trustworthy. I was lucky enough to find all those qualities (and more) in Jackie Runk. She led me step-by-step through the process, was always available for questions, allayed my concerns, and closed the loan in less than 30 days. It was a pleasure working with her.”
—bookgroupie from from Los Gatos, CA
Honest and Outstanding Communicator
“Jackie is a tremendous professional. I have received 3 mortgage loans through her in the past 15 years. She is extremely thorough and clearly articulates what you, the borrower, can expect throughout the process. She is willing to research additional options and provide recommendations for what is best for your particular situation. Jackie is particularly responsive to emails and phone calls, so distance/time zones will have no impact - you can have confidence that you are getting timely and quality details each step of the way. If I ever need another home loan again, Jackie will be the first person I reach out to - she is a consummate professional!!”
—Brian from from Kingsland, GA
Absolutely the smoothest process ever!!
“I was in the process of refinancing my home. When I logged into CreditKarma, it recommended Jackie Runk as a highly rated option. I clicked on the Link provided by CreditKarma and it connected me with Jackie. Five minutes later I received a phone call from Jackie and she explained the whole refinance process and started the paperwork for me! The interest rate was amazing and the process from the beginning to end was super easy despite being in another state! I can see why Jackie was highly rated on CreditKarma! I would definitely recommend!”
—C Holloway from from Yukon, OK
Jackie is Amazing!
“We have refinanced our home several times over the last 25 years. I can honestly say, we have never experienced such exceptional service! Jackie made the process seamless and timely. Always on top of everything and responsiveness more than one could ask for! We would not hesitate for a second to recommend Jackie to anyone needing to refinance or obtain a loan!”
—SuzanneGitre from from San Diego, CA
2 enthusiastic thumbs up
“Actually 4 thumbs up (including my wife). Jackie was super clear, concise, responsive and delightful. Exceeded expectations in every way. Thank you, Jackie!!”
—BobGitre from from San Diego, CA
She was Amazing !!!
“I highly recommend Jackie for all of your mortgage needs. Being a first time homebuyer I was so nervous but she made the process so simple . She literally walked me every step of the way. She was also patient with my busy schedule and made time to answer my questions when I was able to sit down after working late. Thank you Jackie for all of your help .”
—jenny leigh2002 from from Warner Robins, GA
Knowledgeable and Timely
“I was looking at a bunch of lenders and Jackie reached out to me quickly and with pertinent answers to my initial questions. Proving herself knowledgeable, she always had the next answer ready and was able to help me sufficiently understand the process.”
—Joshua Cassin from from Memphis, IN
Best agent ever!
“It's been great working with Jackie. She really knows the business and works hard to get her clients the best deals on rates, points, insurance, etc. Always prompt, professional, and in good spirits. We couldn't ask for a better agent.”
—karl h kalb from from Palm Coast, FL
Jackie is Amazing
“Jackie is knowledgeable, helpful, and great to work with and I cannot recommend her enough. I applied for a mortgage on a Sunday and she went out of her way to lock the rate that day because she believed the rates would go up Monday (and they did!). I had many issues with my real estate agent providing inaccurate information or not completing items on time and Jackie stepped in and helped get everything done in a timely fashion. Jackie was always available to answer questions or provide documentation as soon as possible. On the day of my closing Jackie was taking a (much deserved) day off and still provided her cell phone number in case there were any issues (or even just if I became anxious or nervous). Jackie provides great knowledge and insight and goes above and beyond to help you and ensure you close on time. She also followed up after the closing in case I was nervous and had any questions. Jackie is amazing at her job and you will not regret having her as your loan officer.”
—Lauren from from Fernandina Beach, FL
Johnny on the spot, all the time
“Well, Jackie on the spot, at least. Jackie worked with me every step of the way, and that's something to say, as I can be very cautious, meticulous, and a down right pain in the butt at times. But, she did take the time to answer all my questions, and made me feel at ease during the process. Definitely would go through her again, if needed!”
—Garret Mason from from Las Vegas, NV
Get to know Jackie
What is your motto or personal mantra?
Go on more adventures, be around good energy, connect with people and learn new things.
What is your favorite sports team?
Kansas City Royals, Sporting KC, KC Chiefs, Mizzou, Packers
What is something that people would be surprised if they knew about you?
I really enjoy kayak fishing in my 12 foot fully "rigged" Jackson Cuda kayak.
What's your alma mater?
University of Missouri Columbia
What is on your bucket list?
What isn't?
What aspect of your job are you most passionate about?
Helping first time homeowners purchase their first home.
Where did you grow up?
Born Wisconsin, lived in Ohio, Iowa, then St. Louis/MO, then parents dropped me off at Mizzou and they moved to Santa Barbara CA.
What are some of your hobbies?
Boating (kayak & boat), outdoor recreation - cycling/hiking/fishing, cheering on my favorite sports teams, enjoying a nice glass of wine, walking our Golden Retrievers, hanging out with our two sons!
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Activities Director for a Retirement home - right after college.