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Advice for New Home Buyers
Fully consider the added value of location and neighborhood. Many things can be changed with your home but these will remain static.
“Steve is extremely friendly, knowledgeable, and responsive, which is why I'll always use him for my lending needs. ”
—David Lebby from Tyrone, GA
“I had a great experience working with this mortgage lender during my refinance. They were extremely responsive throughout the entire process and always quick to answer questions and provide updates. Everything was explained clearly and in a way that was easy to understand, which made the refinance process much less stressful than I expected. Their guidance was helpful at every step, and I always felt informed and supported from start to finish. I would highly recommend them to anyone looking to refinance and wanting a smooth, efficient, and well-communicated experience.”
—Tyler McMullin from Valley Park, MO
“Steven did a great job working with me over several months as market conditions changed to help find me a really solid refinance on my condo. He answered all my questions. He gave me the impression that he was looking out for what was best for me. He was very knowledgeable of the whole process from start to finish. He's also selling a very solid product from NBKC. NBKC doesn't appear to resell loans to ever more opaque loan servicers that don't care about customer service any more so than they are legally required to, but rather keep the loan with a specific partner that NBKC is affiliated with to ensure high quality service for the life of the loan. A great loan officer that's selling a great product is a win-win in my book. ”
—evan lineberger from Arlington, VA
“Working with Steven was honestly such a great experience. He was incredibly attentive from start to finish and always made me feel like I was his top priority. I asked a lot of questions throughout the refinance process, and he never once made me feel rushed or silly for asking. He was patient, clear, and took the time to explain everything until I felt completely comfortable. The whole process was smooth because of him. I’d absolutely recommend Steven to anyone looking to refinance their home!”
—Pablo Estrada from Jersey City, NJ
“Steven Helped me in refinancing my loan. He guided me in whole process. Even asked me to wait a couple of days to a week to see if rate reduces. Continuously updated the current rates and was following up for almost 5 months. And when the rates reduced he got me a good refinance rate. Took time to explain me what to do and gave a lot of learning around the shopping process. He was helpful and informative and had a smooth process. I will highly recommend Steven ”
—Sridharan Radhakrish from Mars, PA
“Steven, helped me and my Fiancée tremendously when we were buying our first home. We were (still are) very green about all things financing and Steven helped us understand and close on our dream home. Couldn’t suggest a better person to help out! NBKC and Steven are a 10/10”
—ChapmanKirby from Vero Beach, FL
“First time home buyer is very scary but Steven minimized that. I love that doesn't pass you to anyone else. From start to end its been one to one, quick with response for any questions and always available. Their system for collecting paperwork is very easy to use. I would love to work with him again in the future and would definitely recommend. ”
—Moua from Spartanburg, SC
“I connected with Steve to look into refinancing my house. From the jump, he was extremely helpful in quickly getting me a quote and locking in a low rate. From there, he helped walk us through the process of refinancing, which I had never done before so I had a lot of questions. He never once left me hanging with uncertainty, even if it meant after hours calls to make sure we were confident in our decision. If you’re looking to refinance, Steve will get you the best rate, and will get you closed quick. ”
—Greg from Saint Louis, MO
“I had a great experience working with Steven Reynolds for my recent mortgage refinance. Steven is incredibly honest, patient, and easy to work with. Whenever I had a question or needed something clarified about the numbers, he was always quick to respond and help me out. He got me a fantastic rate and kept my closing costs very low. He made the whole process smooth and stress-free. I highly recommend Steven to anyone looking to refinance!”
—Srinivas from Fort Worth, TX
“Steve Reynolds was great to work with. He walked me through the pre-approval all the way through the closing. I called him many times on off hours and if he couldn't answer, he would call as soon as he was free - even on a Sunday. Highly recommend!”
—debmartin1479 from Georgetown, TN
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