Rhett initially helped us through our initial home purchase as first time buyers, even though we used the builders mortgage company, and then again when we decided to refinance through NBKC. He is very knowledgeable and responsive, made the process very easy, and helped us close quickly to support our personal schedules. Rates were the best we found and fees are very reasonable through the Costco program. Would highly recommend to anyone in need of home buying or refinancing assistance. There was no additional effort or delay caused by the distant location of NBKC from Washington, so don’t let that stop you from their great service.