Rhett Bouvia

At a point when I thought everything was all good with my mortgage loan application process, Rhett came into the picture and pointed out several inconsistencies that I'd have never caught by myself. Apparently, he saw that my lender was about to take advantage of me; in more than one way (which is legal by the way. Unfortunately!). Once Rhett got me pre-approved - with better rates and mortgage option and provided me with a clear and unambiguous initial Loan Estimates (something my lender refused to do because according to them "it's too early to give those numbers out"), my lender immediately started correcting all the wrongs he had put together. Sounds unbelievable but this was my experience. Although, I ended up continuing with my lender because he matched every rate and quote Rhett gave me, I highly recommend Rhett. He knows his job.

Rhett is excellent at mortgages. He is persistent and proactive. Because of his diligence I was able to ultimately close earlier than expected and without any hurdles whatsoever. This was in large part because Rhett took immediate action when there were things that needed to be done and communicated very well what to expect in the next steps. He was always able to get back to me in a timely manner both over the phone and via email. I would recommend him to anyone based on my experience! Rhett’s the man!

On a 1 to 10 scale, we'd confidently put Rhett at a "20." Rhett is truly exceptional. I've already recommended other's to Rhett and insisted that they find out what we did: Rhett is one of a kind. Rhett's service is out of this world. No joke. On a 1 to 10 scale, we'd confidently put Rhett at a "20." Rhett is truly exceptional. I've already recommended other's to Rhett and insisted that they find out what we did: Rhett is one of a kind. Rhett greatly exceeded any and all expectations that anyone could possibly have, by a long-shot. We couldn't have been more impressed. We highly appreciated that Rhett has: a unique blend of professionalism and personalism; a sense of humor when needed, but also an eruditeness in all matters not only germane to the process of securing a mortgage loan, but also some matters we figured would be outside of his scope of knowledge. Rhett has a shear dedication to providing actual and exceptional customer service; Rhett's service is the kind of customer service that is grossly absent these days, and has long-been, a dying tradition. We kept thinking we wound up in the 1950's somehow, where customer service was about genuinely and solely helping the customer. Rhett's willingness to make himself available at any time questions or needs arose was surreal. The man was returning our phone calls on Labor Day, amidst family visits and other tasks outside of employment. You just can't find that kind of service these days, except for with Rhett. In addition, Rhett illustrates an absolute diligence and attention to detail; rest assured, if you have a question or a concern, Rhett not only has an answer for you, he's already thought of it and probably already too care of it! All this is coupled with Rhett's exceptional punctualness and speed. In fact, we came up with a new term for one's work-pace after working with Rhett: working at a "hare's pace." There is not one shred of doubt that this whole process would not have gone as smoothly, or as quickly, as it did if it were not for Rhett handling the lending side of the deal. Similarly, we also appreciated that Rhett was great in working with Redfin Agent as well (Andrea Devoto, who was absolutely amazing as well). It was important to us that those we work with apply their work ethic and values to not just with us, but everyone involved. We were 100% confident that anytime Rhett was reaching out to someone, or someone had to work with Rhett, that they were in the best of hands. We choose Rhett - and NBCK - based in part on other glowing reviews, Rhett had received. Shockingly, despite their unequivocal 'glowingness', they still don't do Rhett full justice. Lastly, if one has any concern about working with an out-of-state bank, and lending agent, leave those concerns at the door. Rhett may be in Kansas City, but have no doubt, he's better than your local lender. Rhett was off the charts with communicating with the seller's real estate agent, assuring them that our loan was in no way going to have any issues; he immediately contacted the seller's real estate agent immediately and provided all of our pre-approval documentation. All parties, from the seller, to my agent, to my insurance company, to the title company, has absolutely no reason to have anything than utter confidence in Rhett and NBKC, and that is because Rhett is the world's most diligent lending agent. Rhett leaves no doubt for anyone. He's simply the best. And as I said about my real estate agent, Andrea Devoto, Rhett is the kind of lending agent you've heard of existing out there, that you wish you could have. Well, you've found it in Rhett. We unequivocally recommend Rhett. Find out for yourself how awesome Rhett is, you won't be disappointed. To the contrary, you'll find yourself coming here to write a the most stellar review you can, as we have here, after you work with Rhett. Thank you, Rhett, you are tremendously appreciated for all that you did and for how hard you worked! Truly exceptional! Sincerely, K & J

Best experience with a lender that I’ve ever had! Rhett was easy to reach and kept me in the loop and made the whole process simple! I would recommend him over any other lender!

Despite difficult documentation requirements, Rhett was steadfast and resolute in his approach and was definitely customer-centric. I sense a lesser professional would have called it - but not Rhett. I felt he went above and beyond what I expected as a Customer. Sometimes he has a lot to say - so you might ask him to breathe :-) - but if you need someone to "work hard and professionally on your behalf" then Rhett is your guy!

We had such a good experience with our loan officer, Rhett Bouvia, that we did not pursue a second application we had submitted with a local lender. Rhett was extremely helpful and proactive, and always available to answer questions. He always called when new information was requested, and was there to help walk us through the process. The lower rates with NBKC, and the Costco discount, were definitely factors, but the personal attention and friendliness really made the decision for us! Even though we never met in person, we both felt like we knew Rhett by the end of the process. The whole experience was quicker and simpler than we had anticipated, due to his help.

I was fortunate enough to connect with Rhett about 4 years ago when I was looking to refinance my last home and found him to be efficient, diligent and personable. He was with a different bank then, but that certain did not scare me off when I contracted to buy a different home just recently. Once again, Rhett was able to beat other mortgage offers easily. But not only that, he was able to do it with outstanding service, timely communication, and even a sense of humor. He’s like the buddy from college that you actually don’t mind remembering. My closing sailed through without an issue, due in no small part to the hard work put in by Mr. Bouvia. I can’t say enough good things about this young man. He is precisely the kind of guy I would want on my team, were I in mortgage banking. I will keep Rhett’s number handy not only for my future use, but also for friends I come across needing top notch mortgage services. He has changed my mind with respect to mortgage bankers, and that I do not say casually. Well done, Rhett!

My wife and I worked with Rhett through the Costco referral program. We were originally working with another lender, and found Rhett while doing some comparisons. We were hesitant to switch lenders at first, but are we sure glad we did! Rhett was amazing. If i could give 10 stars I would. Rhett provided clear and concise answers to ALL of our questions even if we asked again and again. Rhett even answered questions on the 4th of July! Rhett offered us a better rate, at a much lower closing cost amount than our other options and worked with us every step of the way. Our realtor was very impressed as well! Thanks so much Rhett you really are the best!

Rhett was extremely pleasant and very informative. He went out of his way to gain information and answered all my questions. I'm so glad that i went on Costco and looked up different quotes for a VA Mortgage. Rhett and his bank saved me approximately almost a full percent for my mortgage rate and saved a ton of money for my closing cost. DEFINITELY RECOMMEND. JUST CALL RHETT.

Rhett did a wonderful job of keeping us informed and investigating our best options. He was very patient and understanding of my questions and "panic attacks", always reassuring me that things are on track, and by golly, they always were. Our realtor and closing attorney both commented how friendly and efficiently Rhett handled the process. This was an out of state retirement move, very stressful, but Rhett was always there with advice and reassurance. If this guy can't do it, it can't be done. Thanks Rhett from Rick and Linda.