Better than I ever expected —Andrew G. from Dallas, TX
Rhett was extremely helpful during our home buying experience. He answered our questions at any time of day and was helpful in explaining things we didn't understand. He is personable and professional and made us feel comfortable. On a scale from 1-10, Rhett is an 11.
RESPONSE:Andrew, thank you for the terrific review and for giving Rhett an 11! Brian Unruh, CEO
Exceeded my Expectations! —Stuart Sutherland from San Diego, CA
Rhett was great from start to finish! He made the process extremely easy for me. He never over promised and always delivered on my requests. His follow up was outstanding. If I purchase or refinance, I plan on using Rhett again!
RESPONSE:Stuart, we love hearing the process was extremely easy! Thank you for the terrific review. Brian Unruh, CEO
Awesome and easy to work with! —johncivitello from Houston, TX
Rhett is always responsive and explains everything in great detail! This was my first time buying a house and he made the whole process easy for me. The best part was he estimated the cash I needed to bring to close high, and it came back lower than he thought it would be, which was awesome for me. I can't say enough good things about Rhett and I highly, highly recommend him to anyone looking to buy a house.
RESPONSE:Big congrats on your first home! We're thrilled we could help out and appreciate the terrific review. Brian Unruh, CEO
Excellent —Carly A from Dallas, TX
Choosing Rhett was great for us.
He is helpful, responsive, nice. In something that could have been very scary and create an atmosphere of mistrust, Rhett was helpful, timely, and kept everything moving smoothly
RESPONSE:Carly, thank you for sharing your experience working with Rhett and the nbkc team! Brian Unruh, CEO
Outstanding Service and very easy loan process —user3979825 from Colorado Springs, CO
This is our second loan with Rhett and NBKC. Once again he provided phenomenal service and support from loan initiation to closing. If you want to make your mortgage process as stress free as possible, then you have found the right person to make that happen. Thank you for making this process easy and straightforward. I highly recommend Rhett and his team!
RESPONSE:Thank you for the repeat business and for the terrific review! Brian Unruh, CEO
Awesome customer service! —Shane Karna from Rochester, MN
Let me start off with Rhett has great customer service skills! He was always available and ready to assist with my loan options. He walked me through the charges and fees, helping me decifer my loan offers. The whole closing process went smooth and funding was almost instant. The title agency and realator were amazed how well the communication and funding process went as they had bad experiences with online lenders in the last. I would recommend Rhett to anyone buying a home as He made the process a whole lot easier for me!
RESPONSE:Shane, thank you for the fantastic review! Brian Unruh, CEO
AMAZING!!!!!! BEST VA LENDER, HANDS DOWN —zuser201609071859457 from Bozeman, MT
Rhett and his team were amazing. I am humbled to be a part of the blessing that he shared with our family of his time, attention, and precision. We had a hard time with other lenders but Rhett helped guide us every step of the way and the next generation of our family will have peace and stability. Thank you from the bottom of my heart and with the most humble respect for your service to our family. Rhett and NBKC bank were truly good to our family and I will be forever indebted and humbly grateful for them. Buying this home has changed my life. I know that it is a gift and something that will be a new beginning for our family. Thank you again to Rhett and the team at NBKC for their hard work and open heart. I pray that all of you will be blessed for the good that you have done for my family. Please choose Rhett at NBKC and support those who will support you.
RESPONSE:We appreciate the opportunity to help play a part in your new home ownership and congratulate you on achieving this dream. Thank you for sharing your experience! Brian Unruh, CEO
Amazing —nicoleospina519 from Linden, NJ
Rhett was so great to work with. He was super nice, guided us every step of the way, very reponsive, made everything happen in timely matter. You can definitely trust Rhett to make things happen. I recommend him 100%. Thank you for everything you did for us.
RESPONSE:We appreciate the opportunity to help out with your loan and thanks for the fantastic review! Brian Unruh, CEO
EXCEPTIONAL CUSTOMER SERVICE —Michele from Jacksonville, NC
This was my only home buying experience in which dealing with the lender proved to be the least stressful part of the experience. As in ZERO stress. Rhett met all deadlines, always made himself available to answer questions, and never let the ball drop on anything. By far the best customer service I've ever experienced from any lender; I highly recommend working with him.
RESPONSE:We love hearing ZERO stress! Thank you so much for sharing your experience. Brian Unruh, CEO
I reccomend Rhett! —Mark from Poolesville, MD
Rhett was on top of the loan from day 1. He gave a great interest rate, was always available to address my concerns and tracked the progress to ensure the loan process (i.e. paperwork) was done quickly. Friendly personality to work with! would reccomend Rhett anytime!
RESPONSE:Mark, thank you for your recommendation of Rhett and the team - we appreciate it! Brian Unruh, CEO