Working with Scott was great! He got us a fantastic rate, gave us tips to get an even lower rate and has great interpersonal skills! The fees and closing costs couldn't be beat by 3 other competing mortgage companies. His responsiveness can't be beat! He responds quickly whether it is by phone, text, or email. He was very thorough in explaining terms and fees. He had an excellent personality, makes you feel valued, and there was ZERO pressure! I highly recommend Scott and National Bank Kansas City to anyone who has mortgage or refinancing needs.