Using my Veteran benefits, I initially started my loan through a more military themed lender. After 5 days of getting the runaround, and losing a house as a result, I decided to swap lenders. NBKC came highly rated for VA loans as well, so I submitted my info around 8pm and within minutes I received a call from Mark Quinn. Mark is extremely friendly, but above all, knowledgeable. Being my first home loan, I had a ton of questions and even more from the previous lender's attempted explanation. Mark explained everything to me and even answered more things I didn't think to ask. He made himself available literally day and night through every step of the process and I couldn't be happier with the service I received. And even better - my home loan terms, both interest rate and fees, were significantly lower than I was quoted elsewhere! The only reason I gave Mark 5 stars is because I can't add more. If you're looking for a home loan, look no further than Mark Quinn.