I shopped for new loan for over a month. I received actual loan quotes from five mortgage brokers both locally and across the nation. Mark at NBKC Bank not only had the best rates including the lowest fees; he was the most responsive to my questions. When Mark and I discussed the loan on the phone, including the interest rates, loan terms, fees, the loan process, etc. he was very knowledgeable and professional. Moreover, when I received the loan commitments it was exactly what we agreed to on the phone, there were no surprises. We closed on the loan, signing the loan documents at my house, in a very timely manner. I would highly recommend to anyone, to talk to Mark @ NBKC Bank when making a loan selection. He will likely save you a substantial amount of money and give you great customer service!