Like most people preparing to make a significant financial decision, I do my research ahead of time. Unlike most people, I do a ton of research and have spreadsheets to keep track of my spreadsheets that I am tracking info on. It is a passion that I should be more ashamed of. Nevertheless, I continue to do it for any and all decisions that involve more than a thousand or so dollars. With that bit of info to consider, I would like to say, until speaking with Scott, I have never met a person that I could quickly tell was more knowledgeable than me on a subject I have researched and actually cared about. I have met plenty of folks who are experts in their field that have eventually impressed me over the course of a lengthy conversation, but no one other than Scott Benson has been able to impress me so quickly with his knowledge of the mortgage industry and the idiosyncrasies involved. I inquired with 10+ lenders initially and immediately eliminated 5+ of them based on the lack of confidence I had in the company after speaking with the broker/loan originator. I continued on with 5 lenders through the application process to compare rates and establish a decent level of trust with the lender. From the very beginning, it was evident to me that Scott surpassed the others in not only knowledge, but responsiveness, frank/honest communication, patience and a complete lack of that awful salesman feel you get from so many folks in the industry. I actually had someone call me back from a very well known company over 10 times in the first 3 days. Each of those times, he could not remember what type of loan I was interested in nor my veteran status (proud veteran). It's a shame that so many people no longer pay attention to detail in businesses based on volume and leads. No need to worry about that with Scott. He recalled everything we spoke about (note taking is easy. more lenders should try it), and answered all of my questions quickly and responded to emails at all hours of the day and evening. Best of all, he was accurate on the length of the whole process from the very beginning and everything was completed even before his estimates, which was a bonus for me.
I heartily recommend reaching out to Scott for your mortgage needs. He will be a refreshing change in experience if you have gone through the dreadful mortgage process before. If you haven't been through the process before, consider yourself lucky to not have experienced the nonsense some other vendors put you through and reach out to Scott today to get yourself started (and Congrats on starting the mortgage process. Hope it works out well for you).