Yesterday, we closed on a 2nd home in Front Royal, Virginia, and we wanted to take the time to formally acknowledge the outstanding work done by our loan officer, Jeff Barnett.
A little over a year ago, we refinanced our primary residence, found NBKC on the internet and, based on the great rates, proceeded to refinance with your bank. At that time, Jeff served as our loan officer.
We were so impressed by his professionalism and responsiveness, that when it came time to purchase our second home, we immediately thought of Jeff.
Once again, he was able to offer us great rates and financing terms. Most importantly, he was able to get us to closing within a very constrained timeframe. This timeframe was further exacerbated by the transaction itself, which involved many complications along the way with the realtors and seller. Amazingly, despite the late date at which the final, ratified contract arrived, Mr. Barnett was able to review all of our documentation, coordinate internally within your bank, and get us to closing by the original date. Mr. Barnett kept us apprised through each stage of the transaction, letting us know where our paperwork stood, and what we could expect in terms of next steps.
Jeff is OUTSTANDING and you are very fortunate to have him on staff. We will gladly recommend him to friends and family who may be looking for financing, and will surely keep him in mind for our own personal future loan transactions.