As first time home buyers, we shopped around for lenders through different friend and family recommendations, and Joe far surpassed all the others. Not only is Joe extremely knowledgeable in the loan process itself, but he also understands the workings of the mortgage industry and does a great job helping you understand what other lenders are telling you and how it compares to NBKC. When it came down to choosing, Joe and NBKC beat every other lender in rates and fees by far. But the quality of service doesn’t stop with helpful knowledge and great rates, as Joe was on time or early with all paperwork and had impeccable work. Everyone from our real estate agent to our lawyer was raving about how professional and easy to work with Joe was, especially with getting things done on time and correctly.
Bottom line- if you want to be confident that you are getting the best service and the best rates, then at least give Joe the opportunity to earn your business, cause he’ll do the rest.