We talked to half-a-dozen or more different lenders when planning our refinance; Joe was far and away the most friendly and helpful. He got us numbers and comparisons quickly and reliably, explained everything simply but thoroughly, looked up competing offers to see how they were different, and was willing to point out both the pros AND the cons of the offer he had for us. At no point did he pressure us to make an immediate decision. He also put in hours over the weekend to speed up the process, which became important for us when we suddenly had the opportunity to start work on a remodeling project sooner than anticipated. A major construction project starting up in the middle of the loan application process was a non-trivial complication, but Joe made it work. We're immensely grateful.

I used to be a mortgage loan officer. Joe was honest and transparent throughout the process. He fulfilled every obligation on time and communicated well. I would do business with Joe and NBKC again in the future.

If I have to give a review about NBKC in a word, its "phenomenal". It’s very obvious reason why NBKC has so many number of reviews with 5 stars. Coze its great and exceptional service through qualified professionals. I recently wanted to refinance and went with other lenders lurking best interest rates. In short I wasted my Appraisal money as I didn’t get the service I expected with them. It was harder even to get in touch with a loan officer. Then I found "Joe Zucht" at NBKC. Right from beginning I got confidence and felt easy through closing process. Joe was always available to me for my questions, i even remember talking to him when he was hit by storm. Even he was available off business hours on his cell phone to help me. Also, I asked him many times various best loan scenario comparisons to help me and every time he replied with lot of patience and professionalism. Normally I am lazy to write any reviews but Joe changed my mind with his extraordinary service. I did closings 5 times before and the experience I got with NBKC\Joe exceeds all. I highly recommend NBKC\Joe for your mortgage needs.

Joe actually made our REFI experience very pleasant. No last minute requirements. Everything went so smoothly that we were surprised when we closed. Very professional.

Joe made the refinance process extremely simple while saving us money month to month and reducing our interest rate. Various options were fully explored and when the decision was made, he quickly executed. His wealth of knowledge, level of service and fiscal creativity make him an asset in the industry that any loan seeker should utilize.

Joe was able to get us a very good interest rate that surpassed other lenders and also gave us a lender credit for being Costco members! Joe is very knowledgeable, quick to respond, and was so helpful. Working with Joe helped the entire process went smoothly, and we always felt taken care of. He even helped us close sooner than expected! I strongly recommend NBKC bank, and especially Joe. We closed on 17 June 2019.

I was looking for a good lender for VA loans and saw that NBKC was highly rated. I got my application going with Joe and found him to be a quick and skilled communicator. The application process was easier than anything else I’d ever going thru, as he was able to pull most of the necessary documentation from official sources, saving me a lot of time and frustration. Now halfway through the process I got nervous and became a total pain in the butt. I questioned every number and process and rationale, and Joe was really patient and talked me through everything- often more than once. All said and done we closed on time and Joe had us ready to go even sooner. At closing, the title officer commented on how she too was impressed with Joe’s promptness and NBKC as a lender. In a hot market like Dallas that says a lot. Overall Joe did great and I’m glad I stuck with him despite my nervous appreciations.

Joe didn't just meet my expectations to provide the option I thought I wanted, - he took time to hear me out, and proposed a much better solution that I couldn't think of myself. Joe is a knowledgeable subject matter expert that I would recommend to anybody even if you need to speak to someone to understand what approach is best to take. The entire refinance transaction processing experience was the shortest and smoothest I ever had, it only took 2 weeks from the time we spoke to closing day. Joe operates with a small team but very professional and functional. Thank you all!

This is the second time that Joe Zucht has helped us obtain with our home mortgage at the lowest possible rate. He is extremely professional, friendly, and helpful. If we could give him a ten star rating, we would.

The person I worked with (Joe Zucht and his supervisor Michael) was initially all promises about how he could complete my loan even though others were unable to do so. He said the others were "amatuers". Once I agreed to work with him he steered me to a loan product with a higher interest rate than I was expecting, following that, every contact was extremely high pressure, urgent, demanding to close the loan even though I didn't have a house under contract yet. He charged me for an appraisal that was much lower than actual value of the house. I had to pay for another appraisal but I ended up going with a local credit union instead, worked with a wonderful lady that was very patient and helpful, got a much better interest rate (2% difference), with easy closing and great support. The second appraisal value was much more accurate. It was like night and day. Avoid this company or at least do your dilligence in checking out alternatives. I think the only people who get links to post reviews are those who have a positive experience, so you will not be able to get an accurate idea without the negative reviews being posted.