nbkc bank Honored with EPCOR Payments Innovation Award

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By nbkc bank

For Immediate Release

Media Contact: Kristel Goins



nbkc bank Honored with EPCOR Payments Innovation Award

Regional EPCOR conference covers insights and advancements in the payment space; recognizes industry leaders

OVERLAND PARK, Kan. (October 24, 2023) – EPCOR® - Your Electronic Payments Core of Knowledge today announced the recipient of its Payments Innovation Award at the Recognition Luncheon of EPCOR Payments Conference – Fall 2023 at the Sheraton Overland Park Hotel.

EPCOR President & CEO Susan Doyle, AAP, presented the 2023 Payments Innovation Award to Jordan McLain, Deposit Strategy Manager, VP and Peter Mercer, Deposit Experience Manager, VP on behalf of nbkc bank in honor of the bank’s integration of Apple's iPhone Tap to Pay product into the bank’s mobile app. This innovative approach offers nbkc bank’s business customers an efficient and secure method to accept debit and credit card payments, eliminating the need for setup fees or additional payment terminals.

Tap to Pay, accessible via an iPhone in nbkc’s mobile banking app, is delivered through Autbooks, a trusted small business and accounting platform that developed the Tap to Pay technology. Autobook’s Tap to Pay solution enables banks, like nbkc, to offer a contactless payment acceptance solution that is easy to set up and use.

“nbkc's dedication to pushing the boundaries of what's possible in payments has been truly inspiring. The integration of Apple's iPhone Tap to Pay product is a testament to the bank’s forward-thinking approach and commitment to enhancing account holder experiences,” remarked Doyle.

Seamlessly integrating this feature into the nbkc bank mobile app has not only expanded nbkc's services but also enhanced client engagement. Clients can now accept in-person payments with unprecedented ease, fostering a stronger connection between the bank and its clients.

“At nbkc, we make banking easy for our customers by offering innovative, helpful solutions like Tap to Pay for businesses,” says Melissa Eggleston, Chief Deposit Officer, EVP at nbkc bank. “Integrating Apple’s iPhone Tap to Pay tool within our mobile banking app creates the accessibility and reliability that our customers expect with the safety and security we want to deliver, all with a seamless customer experience.”

Following the June 20th product launch, nbkc bank clients immediately started using the new Tap to Pay mobile app feature. Underscoring the value, clients have responded with appreciation for a new innovative way to accept payments quickly and simply while adding a personal touch to face-to-face transactions.

The Payments Innovation Award recognizes individuals or organizations that have implemented innovative payments or risk management solutions.

About EPCOR® – Your Electronic Payments Core of Knowledge


EPCOR is a not-for-profit payments association which provides payments expertise through education, advice and member representation. EPCOR assists banks, credit unions, thrifts and affiliated organizations in maintaining compliance, reducing risk and enhancing the overall operational efficiency of the payments systems. Through our affiliation with industry partners and other associations, EPCOR fosters and promotes improvement of the payments systems which are in the best interest of our members. For more information on EPCOR, visit www.epcor.org.

About nbkc bank

Named the strongest large bank in the Kansas City area1, nbkc is a diversified banking company known for combining intuitive technology and personal support to create exceptional client experiences. We offer online mortgage and consumer banking nationally; community and commercial banking throughout our home region of Kansas City; and banking as a service to fintech companies across the U.S. Formed in 1999, nbkc continues to pursue its mission of leading the industry to simpler and more transparent banking.

1 From an analysis published on April 17, 2023 by the Kansas City Business Journal, comparing all banks with a presence in Kansas City and assets of $1 billion or more. The study used 2022 year-end data from the Federal Deposit Insurance Corporation (FDIC) to evaluate banks on eight metrics which, together, reflect banks’ financial wherewithal.