Do you want to be treated like a person, instead of just a number? Laura is amazing. We were looking to refinance, although needed to have our house numbers work in our favor. Rather than push or prod us to move forward, she explained what we needed to have happen, recommended we talk to a realtor and she what the realtor thought our house would appraise for rather than waste money. I spoke with two other mortgage lenders, and neither of them were nearly as helpful as Laura, and the rate we were looking at with Laura was .25% lower than the others. While at this time we are not refinancing, in a few months, if the market turns up a bit more, I will definitely be turning to Laura again to help us refinance! She will treat you like a person!!! Not just a number.