Ask a lot of questions. It is a big step and you don't want to be caught off guard or have buyer's remorse.
Great experience! —jukesongwalker from Bothell, WA
I was shopping for a quote on refinancing my home mortgage. Although I received multiple quotes, I decided to go with NBKC because Dave provided me with all the breakdown of costs with clarity. Dave promptly answered all of my questions that I had during the whole process via email, which made it easier for me to understand what I can expect. Overall, I had a great experience working with Dave and I highly recommend anyone who is looking to refinance their mortgage with confidence.
RESPONSE:Thank you for the fantastic review. I specifically love hearing about the clarity and transparency of the costs - it is something we work very hard to provide to our customers and we believe it is critical to a great customer experience. Thank you for allowing us to earn your business! Brian Unruh, CEO
Excellent to work with! —Megon Thurman from Sedalia, MO
Dave helped me as a first time home buyer and with the purchase of my second house using VA loans. He provided great customer service and was very responsive to questions.
RESPONSE:Megon, we appreciate the loyal business, the opportunity to help with your VA loan, and most importantly we thank you for your service to our country. Brian Unruh, CEO
Professional and Friendly —Choffins from West Jordan, UT
Dave was recommended to us from our realtor and he was wonderful. He walked with us every step of the way and made sure we were ready to close on time. We are so glad we worked with Dave.
RESPONSE:We love hearing you found us through a referral from your realtor and appreciate the terrific review! Brian Unruh, CEO
Great Loan Officer, Great Lender! —Jackie S. from San Antonio, TX
Great rates! Dave navigated with me through all the documents and requirements with high level of professionalism. He answered all questions in a prompt manner and had good communication with all that was required.
RESPONSE:Jackie, thank you for the terrific review - we appreciate it! Brian Unruh, CEO
Dave Nichols at NBKC —Y SIca from Bradenton, FL
It was a pleasure to work with Dave to refinance my mortgage. He had me submit my documents and it was a seamless process. He kept me updated on the progress of the loan. I truly appreciate his help and professionalism.
RESPONSE:We love hearing that the process was seamless and appreciate the great review! Brian Unruh, CEO
NBKC —chenluo from Camas, WA
Dave is a responsible Mortgage Lending Officer. Always response quickly and help to solve the Problem I encountered, and notify, help to handle the "docs" document singing.
RESPONSE:We appreciate the great review - thank you! Brian Unruh, CEO
Great experience —bluecolt1812 from San Antonio, TX
Dave was fantastic. He was able to get us a great rate. He was very attentive to our needs and answered all of our questions. The process was quick and easy. We closed on time with no issues.
RESPONSE:We love hearing quick and easy! Thank you for sharing your experience working with Dave and the team. Brian Unruh, CEO
Painless process. Great customer service. —Josh Stevens from Bixby, OK
The refinance process was painless with NBKC. Dave was quick to answer any questions that I had and the process went off without a hitch. Highly recommended.
RESPONSE:Josh, we love hearing that the process was painless - thank you for sharing! Brian Unruh, CEO
Always Responsive, Knowledgeable, Professional —notsob23 from Alexandria, VA
This is the third mortgage related business I have done with Dave. He is always responsive, knowledgeable, and professional. Highly recommend working with Dave for all your mortgage needs.
RESPONSE:We appreciate the loyal business and the 5 star review - thank you! Brian Unruh, CEO
Dave is a Rockstar! —brianallen57 from Palm Bay, FL
This is my 2nd time working with Dave. He is awesome. The market is hot and I needed my prequal on a holiday. Dave was there to work it for me. If we would have waited a day later we probably would not have gotten our house.
Dave is super responsive and on top of everything. My experienced realtor even said he’s one of the best he’s worked with.
Thank you Dave!! You rock!!
RESPONSE:We appreciate the repeat business and the 5 star review - thank you! Brian Unruh, CEO
Questions & Answers
What is your motto or personal mantra?
Strive to give my clients the best experience I can and never let them down.
What is your favorite sports team?
Iowa State, KC Chiefs
What is something that people would be surprised if they knew about you?
I used to judge BBQ contests.
What's your alma mater?
Iowa State University
What is on your bucket list?
To own a lake home.
What aspect of your job are you most passionate about?
Understanding my client's needs and working towards a solution that accomplishes their goals.
Where did you grow up?
Hudson, IA
What are some of your hobbies?
Water-skiing, upland bird hunting, beer tasting
Before working at NBKC, what was the most unusual or interesting job you've ever had?
Account Executive - I was able to talk to business owners with a lot of different ideas on how to work their businesses.