General Mortgage Questions
8320 Ward Parkway
Kansas City, MO 64114
Mortgage Statement Errors or Requests for Information Related to RESPA
To receive protections provided under RESPA, please send notices of error and requests for information to the following address, including the specific attention line noted.
Attention: Mail Stop NOE1290
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047
As a state bank, nbkc is regulated by the State of Kansas along with federal oversight from the FDIC. This oversight allows the flexibility of exemption from licensing in most states. The states below are those that do still require licensing at the state level:
Maryland: nbkc bank is an authorized 06 - Mortgage Lender, as certified by the State Of Maryland Department of Labor, Licensing and Regulation. License # 22007
ATTENTION TEXAS RESIDENTS:
COMPLAINTS REGARDING MORTGAGE BANKERS SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEB SITE AT WWW.SML.TEXAS.GOV.