Advice for New Home Buyers
Don’t be afraid to ask questions. Mortgages are complicated. There’s nothing wrong with asking questions to help educate yourself on the process.
“Chad's name is synonymous to superb and stellar service. He is always available to answer any questions I may have. He goes way above the call of duty to help me purchase my home.”
—Lovely Dumlao from from Albrightsville, PA
“Chad is an excellent Loan Originator, Officer. The highest professional compliment you can provide is a referral, and I have already referred him to others. I would not hesitate to work with him again in the future. Chad was professional, prompt, and most importantly a decent person. He answered all my questions and helped me navigate through the loan process as a first time home buyer. It is not a mistake Chad is given 5 stars. Do yourself a favor and work with him if you are able to.”
—Jim P from from Fort Washington, PA
“Chad is a real professional in that he knows his craft very well, and is very patient with clients who need additional time to put together their documentation. Additionally, Chad is very responsive and (at least in my case) thorough in his replies (he never sent me any "ok" or "sure" kind of replies; every time he wrote back to me, particularly in answer to one of my questions, he gave me a detailed answer and never begrudged me for asking any follow-up questions).”
—John K from from Sierra Vista, AZ
“Chad was always available to take our calls and then take action. Our team soon learned that Chad could be counted on to respond immediately and head off any issues or problems. It was a pleasure to work with him.”
—J. Stephen Lansing from from Kalaheo, HI
“Chad was very good to work with! His communication response time was very quick! Everything went really smooth and even having the fact that this was a VA home loan transaction we still closed in exactly 30 days.”
—Jason King from from Largo, FL
“Worked with Chad on my cash out home loan and found that he was a pro's pro! Chad was always on top of things and very responsive. As a loan applicant, you want to be able to trust that your mortgage banker will be attentive and proactive. Chad was definitively both and I was very pleased working with him.”
—SoCal Customer from from Aliso Viejo, CA
“Chad helped us get all the proper paperwork and the best rate for our home loan. He is VA loan friendly and is willing to work from a long distance for his clients. Even with a four hour time difference, he was speedy with replies and helpful advice. We would recommended him to anyone we know.”
—lizbisson from from Wasilla, AK
“NBKC is a hidden gem among mortgage lenders. I came to know about it from Costco Program and couldn't be happier with my decision to go with this lender. Chad has been very professional and prompt in addressing my questions related to the mortgage process and closed the process within the designated time. I strongly recommend NBKC bank for its excellent customer service and low interest rates.”
—PhaniKondapani from from Milpitas, CA
“Chad Barnes was extremely helpful and patient with us during the entire process, he responded to all our questions in a timely manner, I will definitely refer him and NBKC Bank to my family and friends!”
—Nukhet King from from Largo, FL
“Chad was absolutely fantastic to work with. It ended up taking me about two years to finally purchase a home but Chad helped me every step of the way for those two years. Highly recommend working with them, they are honest and upfront with costs and very knowledgeable about the home-buying process in general. I actually ended up not using a buyers agent so Chad and his team helped steer me in excess of what a lender normally would. Thanks Chad!”
—Michael Lombardo from from Washington, DC
Show empathy with every customer and only recommend options that make the most financial sense for their personal scenario.
Kansas City Royals
I always have some type of DIY home improvement project going on at home.
Georgia State University
Hike to Machu Pichu in Peru.
Building relationships. My goal is to build a lifetime business relationship with each customer
Spending time with my family, traveling, camping, fishing, home improvement projects.
My first job as a kid was picking up golf balls on a driving range. I received $1 for each milk crate of balls I collected.