Advice for New Home Buyers
Don’t be afraid to ask questions. Mortgages are complicated. There’s nothing wrong with asking questions to help educate yourself on the process.
“Chad is an excellent Loan Originator, Officer. The highest professional compliment you can provide is a referral, and I have already referred him to others. I would not hesitate to work with him again in the future. Chad was professional, prompt, and most importantly a decent person. He answered all my questions and helped me navigate through the loan process as a first time home buyer. It is not a mistake Chad is given 5 stars. Do yourself a favor and work with him if you are able to.”
—Jim P from from Fort Washington, PA
“Chad had all the info we needed. He helped with specific requests several times during the process. I highly recommend working with Chad.”
—jkeane22 from from Glen Ellyn, IL
“Chad is a real professional in that he knows his craft very well, and is very patient with clients who need additional time to put together their documentation. Additionally, Chad is very responsive and (at least in my case) thorough in his replies (he never sent me any "ok" or "sure" kind of replies; every time he wrote back to me, particularly in answer to one of my questions, he gave me a detailed answer and never begrudged me for asking any follow-up questions).”
—John K from from Sierra Vista, AZ
“Chad helped execute a quick refinance to take advantage of current rates. He was responsive and communicated well. As they are part of the Costco Mortgage Program I would recommend NBKC and Chad for a mortgage transaction any time. Thanks for the quick action!”
—Kyle B from from Aldie, VA
“It was a pleasure working with Chad for my mortgage refinance. I did not know about NBKC Bank but being on the recommended list by Costco gave me assurances about their bonafides. Chad made the online process very easy, responded promptly to my email questions and phone calls. Everything went well and I would recommend anyone to consider his services.”
—user3008168 from from Davenport, FL
“This is our second time using Chad for our home loan - he is absolutely wonderful! He responds quickly, explains things clearly, is patient and thorough, and operates with an integrity that is missing in a lot of businesses today. So impressed with this guy. I would highly recommend him to anyone out there looking to purchase or refi a home.”
—Jennifer H. from from Vail, AZ
“Worked with Chad on my cash out home loan and found that he was a pro's pro! Chad was always on top of things and very responsive. As a loan applicant, you want to be able to trust that your mortgage banker will be attentive and proactive. Chad was definitively both and I was very pleased working with him.”
—SoCal Customer from from Aliso Viejo, CA
“Chad helped us get all the proper paperwork and the best rate for our home loan. He is VA loan friendly and is willing to work from a long distance for his clients. Even with a four hour time difference, he was speedy with replies and helpful advice. We would recommended him to anyone we know.”
—lizbisson from from Wasilla, AK
“NBKC is a hidden gem among mortgage lenders. I came to know about it from Costco Program and couldn't be happier with my decision to go with this lender. Chad has been very professional and prompt in addressing my questions related to the mortgage process and closed the process within the designated time. I strongly recommend NBKC bank for its excellent customer service and low interest rates.”
—PhaniKondapani from from Milpitas, CA
“Working with Chad was great! He was responsive to both emails and texts, and the refinance was very smooth and easy to follow. I would definitely recommend Chad to anyone looking for a new mortgage or refinance!”
—mt1098316 from from Rocklin, CA
Show empathy with every customer and only recommend options that make the most financial sense for their personal scenario.
Kansas City Royals
I always have some type of DIY home improvement project going on at home.
Georgia State University
Hike to Machu Pichu in Peru.
Building relationships. My goal is to build a lifetime business relationship with each customer
Spending time with my family, traveling, camping, fishing, home improvement projects.
My first job as a kid was picking up golf balls on a driving range. I received $1 for each milk crate of balls I collected.