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Meet Chad

96 Reviews - 5 Rating

About Chad Barnes

NMLS #407546

Office - 816-965-1434

Mobile - 913-749-6049

Fax - 913-529-3038

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Advice for new home buyers

Don’t be afraid to ask questions. Mortgages are complicated. There’s nothing wrong with asking questions to help educate yourself on the process.

My best mortgage experience to date! —Brandon from Kapolei, HI

We just completed refinancing of our existing mortgage with Chad and NBKC Bank. I am nothing short of impressed. Chad made the experience feel almost surreal with how easy the process was compared to past mortgage processes. Not only that, Chad was always extremely prompt with replies to emails, phone calls, answering questions, etc. even though our time zones varied by 5 hours. The entire process was completely mostly digitally with the exception of a few notarized documents which the title company sent a notary to my residence for. I would highly recommend Chad and NBKC Bank without any hesitation to family, friends, or anyone looking for a mortgage / refinance and will absolutely be reaching out to him again should I need another in the future.

RESPONSE:Brandon, thank you for the awesome review and recommendation - we appreciate it! Brian Unruh, CEO

Please, informative, and responsive! —EstebanG from Portland, OR

I was very pleased with the process of completing my refi in May of 2020 with Chad. He was responsive, informative, and helpful. What few issues came up (such as a small one with a contract notary) were responded to and addressed immediately. All and all my experience with Chad and NBKC was one the easiest and smoothest mortgage processes I've been through.

RESPONSE:We love hearing that this was the easiest and smoothest mortgage process you've ever had - music to our ears! Brian Unruh, CEO

Chad was great to work with. —s kelley27 from Oak Creek, CO

Chad was our loan officer for our refi last month, and he was also the loan officer on our original loan a few years ago. Chad is very quick to respond to any questions and concerns and is very knowlegable on the loan process, in our case a VA loan. He reached out to us on our refi and is saving us a significant amount each month. Our experience with NBKC has also been great. I can't say enough about Chad and NBKC, thank you for the help, I am happy to reccomend you to anyone I know who may be looking for a mortgage.

RESPONSE:We appreciate the loyal business, the terrific review, and most importantly your service to our country - thank you! Brian Unruh, CEO

I loved the fast response times! —zobeso20153 from Riverside, CA

Chad was very professional and was very prompt-- within minutes-- in answering any questions I had. We had a 40 day escrow, but the loan was done in 21 days- so it was great.

RESPONSE:We love hearing that the process was fast and thank you for sharing! Brian Unruh, CEO

Exceptional —Herb Rogove from Cincinnati, OH

Chad from the initial inquiry to his immediate response was the best and easiest mortgage acquisition process I have ever encountered. He was available at every step in the process. Any question I had were answered immediately.

RESPONSE:Herb, we love hearing you had an exceptional experience and we appreciate you sharing! Brian Unruh, CEO

Great customer service, always available —billy from Lakeville, MN

Chad was always very quick to get back to me on any questions I had, big or small. I had some concerns going through the mortgage process entirely online and Chad made sure all concerns were taken care of. I hope I don't move for a long time but when I do, I'll look Chad up!

RESPONSE:Billy, we appreciate the terrific review! Brian Unruh, CEO

On His Game! —jamie from Kent, WA

Chad was very responsive to our questions and proactive with the process. I found him from Costco's Services, and he did not disappoint! Same, consistent, excellent service as I would expect from Costco!

RESPONSE:Jamie, we appreciate the wonderful review! Brian Unruh, CEO

Transparency at last —Jake Larsen from Kuna, ID

I've been in the market for 20 years now. A few mortgages later I still had reservations about certain aspects of refi's/mortgages. I even had reservations about asking some of the questions because I didn't know if the questions were worthy of asking. Then I met Chad! He answered EVERY question with facts while sighting his resources. He didn't leave a single question unanswered. He was very attentive, made himself available on evenings and weekends. Most importantly he helped me while being completely transparent.

RESPONSE:Jake, we love hearing you felt the process was transparent - that is one of our big goals for every transaction. Thank you for sharing! Brian Unruh, CEO

Awesome service —YaoDing from Aurora, CO

2nd time working with Chad. Still awesome. Referred him to friend. Would definitely refer him to anyone who need mortgage service. Quick and cheap service.

RESPONSE:We're glad to hear you had an awesome experience and appreciate the great review! Brian Unruh, CEO

Exceptional Service —erin from Aiea, HI

Chad made refinancing a breeze. He is an excellent communicator and provided a high level of service efficiently. He made the entire process quick and easy, even from across the Pacific!!

RESPONSE:Erin, we love hearing quick and easy - thank you for sharing! Brian Unruh, CEO

Meet Chad

Questions & Answers

What’s your advice for new home buyers?

Don’t be afraid to ask questions. Mortgages are complicated. There’s nothing wrong with asking questions to help educate yourself on the process.

What is your motto or personal mantra?

Show empathy with every customer and only recommend options that make the most financial sense for their personal scenario.

What is your favorite sports team?

Kansas City Royals

What is something that people would be surprised if they knew about you?

I always have some type of DIY home improvement project going on at home.

What’s your alma mater?

Georgia State University

What is on your bucket list?

Hike to Machu Pichu in Peru.

What aspect of your job are you most passionate about?

Building relationships. My goal is to build a lifetime business relationship with each customer

Where did you grow up?

Atlanta, Georgia

What are some of your hobbies?

Spending time with my family, traveling, camping, fishing, home improvement projects.

Before working at NBKC, what was the most unusual or interesting job you’ve ever had?

My first job as a kid was picking up golf balls on a driving range. I received $1 for each milk crate of balls I collected.