Back to Loan Professionals

Meet Chad

Loan Officer

126 Reviews - 5 Rating

NMLS #407546

Office - 816-965-1434

Mobile - 913-749-6049

Fax - 913-529-3038

GET IN TOUCH APPLY NOW

Advice for new home buyers

Don’t be afraid to ask questions. Mortgages are complicated. There’s nothing wrong with asking questions to help educate yourself on the process.

Home mortgage —zuser201608281339587 from Louisville, KY

Chad assisted us through the entire process and made it as painless as possible for an out-of-stater. He was quick to assist in all ways possible and thoroughly professional.

RESPONSE:We appreciate the great review - thank you! Brian Unruh, CEO

Excellent service —jkeane22 from Glen Ellyn, IL

Chad had all the info we needed. He helped with specific requests several times during the process. I highly recommend working with Chad.

RESPONSE:Thank you for your recommendation of Chad and the team! Brian Unruh, CEO

Patient, responsive and well experienced —John K from Sierra Vista, AZ

Chad is a real professional in that he knows his craft very well, and is very patient with clients who need additional time to put together their documentation. Additionally, Chad is very responsive and (at least in my case) thorough in his replies (he never sent me any "ok" or "sure" kind of replies; every time he wrote back to me, particularly in answer to one of my questions, he gave me a detailed answer and never begrudged me for asking any follow-up questions).

RESPONSE:John, thank you for sharing your experience working with Chad and the team - we appreciate it! Brian Unruh, CEO

Easy Refinance —Kyle B from Aldie, VA

Chad helped execute a quick refinance to take advantage of current rates. He was responsive and communicated well. As they are part of the Costco Mortgage Program I would recommend NBKC and Chad for a mortgage transaction any time. Thanks for the quick action!

RESPONSE:Kyle, thank you for the terrific review and your recommendation of Chad and the nbkc team! Brian Unruh, CEO

Smooth process —user3008168 from Davenport, FL

It was a pleasure working with Chad for my mortgage refinance. I did not know about NBKC Bank but being on the recommended list by Costco gave me assurances about their bonafides. Chad made the online process very easy, responded promptly to my email questions and phone calls. Everything went well and I would recommend anyone to consider his services.

RESPONSE:We love hearing that the process was very easy and we appreciate your recommendation of Chad and the team! Brian Unruh, CEO

Hands Down the Absolute Best! —Jennifer H. from Vail, AZ

This is our second time using Chad for our home loan - he is absolutely wonderful! He responds quickly, explains things clearly, is patient and thorough, and operates with an integrity that is missing in a lot of businesses today. So impressed with this guy. I would highly recommend him to anyone out there looking to purchase or refi a home.

RESPONSE:Jennifer, thank you for the repeat business and the wonderful review! Brian Unruh, CEO

Chad is Awesome! —SoCal Customer from Aliso Viejo, CA

Worked with Chad on my cash out home loan and found that he was a pro's pro! Chad was always on top of things and very responsive. As a loan applicant, you want to be able to trust that your mortgage banker will be attentive and proactive. Chad was definitively both and I was very pleased working with him.

RESPONSE:Thank you for sharing your experience working with Chad and the team! Brian Unruh, CEO

Excellent person, very helpful —lizbisson from Wasilla, AK

Chad helped us get all the proper paperwork and the best rate for our home loan. He is VA loan friendly and is willing to work from a long distance for his clients. Even with a four hour time difference, he was speedy with replies and helpful advice. We would recommended him to anyone we know.

RESPONSE:We appreciate the opportunity to help with your VA loan, your recommendation of Chad and the team, and most importantly we sincerely thank you for your service to our country - thank you! Brian Unruh, CEO

Chad is excellent —PhaniKondapani from Milpitas, CA

NBKC is a hidden gem among mortgage lenders. I came to know about it from Costco Program and couldn't be happier with my decision to go with this lender. Chad has been very professional and prompt in addressing my questions related to the mortgage process and closed the process within the designated time. I strongly recommend NBKC bank for its excellent customer service and low interest rates.

RESPONSE:Thank you for the amazing review and your recommendation of Chad and the team! Brian Unruh, CEO

Very easy refinance —mt1098316 from Rocklin, CA

Working with Chad was great! He was responsive to both emails and texts, and the refinance was very smooth and easy to follow. I would definitely recommend Chad to anyone looking for a new mortgage or refinance!

RESPONSE:We love hearing that your refinance was smooth and easy and thank you for the 5 star review! Brian Unruh, CEO

Meet Chad

Questions & Answers

What is your motto or personal mantra?

Show empathy with every customer and only recommend options that make the most financial sense for their personal scenario.

What is your favorite sports team?

Kansas City Royals

What is something that people would be surprised if they knew about you?

I always have some type of DIY home improvement project going on at home.

What’s your alma mater?

Georgia State University

What is on your bucket list?

Hike to Machu Pichu in Peru.

What aspect of your job are you most passionate about?

Building relationships. My goal is to build a lifetime business relationship with each customer

Where did you grow up?

Atlanta, Georgia

What are some of your hobbies?

Spending time with my family, traveling, camping, fishing, home improvement projects.

Before working at NBKC, what was the most unusual or interesting job you’ve ever had?

My first job as a kid was picking up golf balls on a driving range. I received $1 for each milk crate of balls I collected.