We had a terrible experience with our previous lender; we were going in circles for 2 months. Paperwork submitted three or four times, constantly answering the same questions, being left in the dark during the process, and being misled about our loan. When our realtor recommended Kelsey, it was truly a blessing from the universe. She was spectacular, from the first interaction to our last. She answered our questions, explained every step of the process in detail, and held our hand when we needed to understan the complicated ins and outs of obtaining a mortgage. She made us feel like she was on our side, and conveyed that she was commited to getting us our dream home. Best of the best. Also of note, her fees were considerably lower than our previous lender. More involvement and commitment for less money can't be beat. She's second to none.