With 11 years of mortgage experience, my specialty is tailoring a loan that best meets your needs and goals. Whether you are purchasing a new home or refinancing, I am available to explain all of your financing options. I listen to your needs and goals and provides accurate information you can easily understand. I know you have a choice of lenders, and I'm committed to providing exceptional customer service to make your home financing a pleasant experience. I've earned the Gold Leaf Award as a Certified Loan Officer in LendingTree’s network.
Michelle, simply stated, is the best! This is the second time I have closed a mortgage with her, and the second time I was amazed at her knowledge, timely responses and low rates combined with lack of fees. Another important part of doing business with Michelle is her understanding the needs of her customers. I am a very detail oriented person, and I read everything and ask a lot of questions, sometimes to the point of frustration. Michelle never became frustrated, and was always happy to provide a timely, detailed response to ensure I was well informed and comfortable with how the loan process was moving forward. I have recommended her to family and friends countless times. Thanks again Michelle, next time I need a Mortgage you will be my first call!
Michelle is amazing. I will return to her if I need another loan or refinance. She is an amazing asset to your company.
Great job! I've referred many friends/family members, and that's probably the best compliment I can give.
I have spent over 34 years serving people of which 20 years were in the military and 14 years in banking. I had the pleasure of getting my residential mortgage refinanced by NBKC coupled with the help of an awesome Mortgage Loan Officer, named Michelle Williams. She was very attentive, responsive, thorough and very knowledgeable in the various mortgage loan products.
I have been through and participated in many adjudication processing for commercial, consumer and mortgage loans over the years. My experience with Michelle was the best. The entire process was done via email and telephone. It was simple, quick, reliable and effective!
Michelle Williams was an absolute godsend. We purchased a short sale which took nearly five months to complete and she stuck with us and encouraged us throughout the process. In addition, during the process I had a credit issue arise from some disputed medical bills from my wife's car accident last year. While she could have easily abandoned the loan, Michelle went above and beyond to not only restore my credit but close the loan with record speed under the circumstances at an incredible interest rate and minimal out of pocket closing costs to us. We are forever grateful for what she has done for our family.
Thank you for your hard work in preparing and closing the loan docs for my VA refinance. I received a letter yesterday from my previous lender notifying me that they have received the funds for my previous mortgage loan and closed the account. I am very pleased with your prompt, courteous, and professional manner in answering my questions and processing my loan application. I will highly recommend your services to others looking to refinance or purchase a home.
Michelle did a fantastic job working with us on short notice and making our refinancing happen - thank you!
I want to thank you again for all your exceptional service in the processing of my loan. It was such a pleasure working with you. I so much appreciated your phone calls and emails keeping me informed as we progressed along. I cannot believe how quickly you got my loan processed and closed!
I raved about you and your services on the LendingTree survey and told my daughter to contact you when she's ready. I am more than happy to refer any possible business your way.
This was a pretty great transaction ... Michelle found ways to stay in touch even while she was taking a vacation. Then, to put on the final touch, Heather Heilmann, the processor, set up the signing while we enjoyed some down time on our vacation. This got the refi closed quickly and professionally. The signing notary was on his game also ... very communicative and well prepared. Thanks to all!
Michelle was able to provide exactly what she said she would, and more. And she did it on a very tight timeline. I will do business with Michelle again; please feel free to use me for a reference.
Michelle did an outstanding job throughout the entire process. She was able to answer all of my questions, be responsive, and was very flexible. She even provided me her cellular phone number to contact her on the weekend which I was very appreciative of.
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