Brad Pointer

Meet Brad

Office - (816) 643-4313
Fax - 913-383-5634
NMLS #1732428

About Brad Pointer

Advice for New Home Buyers

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Amazing experience with Brad

“Brad is an incredible loan officer - I HIGHLY recommend him to anyone looking to buy a home! His level of knowledge about the process is second to none ... only topped by his responsive. Brad takes the time to understand a home buyer's unique circumstances, and he will truly be a partner/counselor/advisor assisting through every step of the process. We had a fantastic experience with Brad and would gladly work with him again.”

—Caleb Ginsberg from from Portland, OR

Star Rating

Ver Professional and works hard for you

“I have used Mr. Pointer on three different home loans. He has been by far the very best I have ever worked with. His dedication to getting you the loan you need, in a very timely manner is second to no one. You need a mortgage or a refinance, Brad is your person to go to.”

—smithcurtis1962 from from Heath, OH

Star Rating

The best in the business!

“Brad was OUTSTANDING! We did the whole transaction remotely and it was the best experience I’ve ever had. He is very knowledgeable and provides great customer service. Highly recommended.”

—Idaliz from from Eden Prairie, MN

Star Rating

Best Home Loan Officer, period

“From the beginning, Brad was prompt in response and clear in communicating what was needed for my family and I to purchase our forever home. From reaching out to the realtors to addressing my oddball questions, Brad displayed a professionalism which I found to be greatly reassuring throughout a process which can be stressful and confusing at times. If I find myself needing a home loan in the future, Brad Pointer will be the officer I will be seeking to work with. He is the best, bar none.”

—Nickolas Reed from from Snohomish, WA

Star Rating

Really understood my needs

“The communication was excellent. I had all my questions and concerns addressed very quickly. He was knowledgeable and very pleasant to work with. He structured a loan that fit my needs exactly. This was my second time working with Brad, and both times I came away from my transaction extremely satisfied.”

—heona5683 from from Bethlehem, PA

Star Rating

Excellent service

“Brad was extremely helpful throughout the process. Did everything in a timely manner which is important when buying a home in Denver. I highly recommend him.”

—lek ojoawo from from Denver, CO

Star Rating

Bottom line up front: Brad is the absolute best there is.

“In a world controlled by greedy corporations eager to syphon every dollar they can from the consumer, you can be certain that Brad Pointer is going to be a solid ally. He stands out as an incredible human being who really cares about his customers and goes above and beyond to help you close on your house. We just completed a homebuying experience in which our builder/seller (to remain unnamed in this review) made a series of preventable administrative errors that ultimately delayed our closing date by 2.5 weeks and cost us thousands of dollars in temporary lodging expenses. If we didn’t have Brad for a loan officer, I’m certain closing would have been pushed back even longer. Next, I cannot imagine a loan officer with wider availability and better response time than Brad. Anytime I had a question, I’d send an email and usually get an almost immediate response. ****This included after-work hours and on weekends.**** No matter how busy he was or what he had going on in the office, Brad always made time for us as his customers. It is hard to believe, but somehow he always gave us the impression that we were his number one priority. That kind of customer service and attentiveness just do not exist anywhere else that I know of. It is important to note that the process of dealing with our builder, possibly the worst on the market, combined with the complete lack of our realtor’s engagement throughout the process, was a nightmare for everyone involved. Brad had to deal with a lot and put in a great deal of extra work for our case. So, even though our case was a true pain, he never made it feel that way. We called in when we probably shouldn’t have, and he always made us feel welcome to call. Brad has gone above and beyond the call of duty for us more times during the process than I can count. But here are a few notable examples: -When shopping for loans, Brad gave us his very best offer up front. Our other prospective lenders were just trying to “make a quick buck,” so their initial offers were not nearly as attractive. Then, when they realized they just couldn’t compete with what Brad was offering, they sent very confusing loan estimate sheets, where they subtracted numbers here, and added them there, etc. My wife and I were diligent and used Excel to compare “apples to apples” so we could see exactly which offer was the way to go. In the end, one other company was very close to Brad’s offer, but it was Brad’s integrity and forwardness that won us over. The other (unnamed) dishonest lender lost the sale because they were just being greedy. So early on, we could see that Brad cared about us as the customer more than he cared about lining his wallet with green paper. -He got our pre-closing disclosure and our closing disclosure to us well in advance. After reviewing each when it arrived, I had several questions and I emailed Brad requesting a phone call. It seemed like I didn’t have to wait at all, and Brad was happy to explain everything in detail. -When our builder/seller finally moved our closing date (for the third time) to a date that seemed like it *might* work as long as the stars aligned, Brad did what he had to do and made the stars align. He was able to coordinate everything so that our closing documents could begin to be produced with a certificate of occupancy still pending. Without his hard work and resourcefulness, there is NO WAY we would have closed on that date. Closing would have been moved back yet again, and we would have paid even more out of pocket on temporary lodging. -After closing was complete, Brad actually contacted us just to make sure we were doing well and that we were enjoying our new home. So with Brad, you’re not just a customer- you’re a friend. So, my wife and I just wanted to thank him for his hard work and dedication, for always going the extra mile, and for always making us feel like his top priority. He was somehow able to turn a potentially miserable home buying experience into something much more manageable. Brad is the best there is. If you need a reliable, pro-active, hard-working loan officer who is on your side, he’s your man. Thanks Brad.”

—Chuck Wolstein from from Santa Rosa Beach, FL

Star Rating

THE BEST

“Brad was incredible from the very first communication through the entire experience. As a first time home buyer, Brad made everything so easy for me, was accessible at all times and always so pleasant to work with. Highly recommend Brad!!!”

—melaniefisher38 from from Berkeley Heights, NJ

Star Rating

Best home buying experience

“Brad was so lovely to work with. He made all of the stress and headaches that come with buying a home disappear. I will recommend brad to anyone buying home especially first time home buyers. Couldn’t say more than enough about how pleased I am with how the whole process turned out! Amazing customer service !! I closed two weeks early on my home all thanks to brad!”

—Jocelyn Serock from from Sandy Hook, CT

Star Rating

One word: EXCEPTIONAL !!!!!

“I can't say enough good things about Brad Pointer and NBKC Bank. Brad was there, every step of the way, to help me through a very difficult home build/buying experience caused by an unscrupulous home builder. From the very start of the process, Brad was professional, friendly, prompt, understanding and, most importantly, went above and beyond, from a customer service perspective, to ensure I was able to close on my home in a timely manner. I wish there were more people in the world like Brad when it comes to customer service. TRULY OUTSTANDING!!!!!”

—Pat Herweyer from from Palm Coast, FL

Star Rating

Get to know Brad

What is your motto or personal mantra?

Every day, always hustling! Whatever it takes to deliver the best customer experience!

What is your favorite sports team?

KC Chiefs

What is something that people would be surprised if they knew about you?

I’m a foodie! I can prepare a formal dinner like a Michelin Star Chef.

What’s your alma mater?

UMKC Kangaroos

What is on your bucket list?

Play golf at Pebble Beach or Augusta and tour the Mediterranean for 2 weeks.

What aspect of your job are you most passionate about?

Having the ability to deliver a customer experience that no one expects to get when purchasing or refinancing a home.

Where did you grow up?

Sedalia, MO

What are some of your hobbies?

Bow hunting, golf and spending time with my beautiful wife and two kids.

Before working at nbkc, what was the most unusual or interesting job you’ve ever had?

Director of Marketing at an Intellectual Property firm, lots of neat inventions.