Our experience with Rob Ferger was outstanding. Rob provided excellent ideas with solutions to fit our specific situation. When asking for documentation, he made it clear what he needed and never asked twice (not our experience with other lenders). He locked in a rate that was better than we expected. He did not over-promise, but rather delivered more than promised. He literally was available days, nights, evenings, and weekends. We have never dealt with a lender so knowledgeable and professional. Rob turned what is usually drudgery into a totally wonderful experience.