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Nicholas Payne

Meet Nicholas

Loan Officer

41 Reviews - 5 Rating

 

NMLS #270366

Office - 816-965-1456

Mobile - 816-260-0403

Fax - 913-529-3005

Advice for new home buyers

Take your time and do you research. Picking the right lender can be the difference in a pleasant experience or a nightmare.

Star Rating
Extremely helpful and personable. —maryw71 from Independence, MO
Nick Payne always answers any questions I have and has been very helpful throughout the whole process. Very professional and courteous. Quick to respond and extremely patient and kind.
RESPONSE:Thank you for sharing your experience working with Nick and the team - we appreciate it! Brian Unruh, CEO
Star Rating
Top notch —Travis from Ferndale, WA
Nick provide excellent customer service, was very professional and personable. Nick responded to all our questions promptly and helped keep things moving along in the process or our refinance.
RESPONSE:Travis, thanks for sharing your experience working with Nick and the team! Brian Unruh, CEO
Star Rating
One of the best! —tthuy206 from Renton, WA
I wanted to share if anyone is looking for home refinancing. We wrapped up our refi with Nick at NBKC Bank. He helped closed my loan within one month. He was very amazing from start to finish, and was always readily available via phone or email. He always got back to me promptly. I was able to get to a rate of 2.875% (20 years fixed) with an appraisal waiver, which saved us over $650 in fees. The rates were extremely competitive, but above all, I appreciated how thorough, prompt and painless the process was. Very professional, responsive, and highly competent. I felt very well-supported every step of the way. I would use him again if I need to refinance and would totally recommend.
RESPONSE:Thank you for sharing your experience working with Nick and the team - we appreciate it! Brian Unruh, CEO
Star Rating
Awesome experience! —Smarty Thapar from Dublin, CA
We have gone through multiple loan and refinance processes in last 20 years, but this time was so different and efficient, that I had to stop and review both the bank and our Loan Officer Nicholas Payne. He was so wonderful, organized, quick to respond and on top of things that it left us amazed. The entire process was very transparent. Even with the time difference in our locations, our questions were addressed in a matter of minutes. Going into the process we knew what is expected of us with all the documentation needed, but what a difference this one man made. Thank you Nick for all your help. I would also like to compliment the bank on the use of technology for this process. The mobile experience was amazing and far better than the big name banks! Kudos to all of you.
RESPONSE:I love reading your review - it hits on so many of the things that we concentrate on and feel are so important in growing our business so I appreciate you sharing. Thank you for allowing us to earn your business! Brian Unruh, CEO
Star Rating
Consummate Professional —bingram311 from Phoenix, AZ
Everything went as explained by Nick; from the paperwork, appraisal and finally the closing process. He was in touch every step of the way and let us know ahead of time what was coming next. Exceptionally pleased throughout the process.
RESPONSE:Thank you for the terrific review! Brian Unruh, CEO
Star Rating
Excellent Service! —marysmail0701 from San Jose, CA
I can't say enough about Nick's professionalism, service and timely responses. His focus on details, knowledge and customer interactions were more than 5 stars much more like 10+ stars as he was that great! Nick handled two of my loans simultaneously and without any issues. Very organized and an extremely hard working lender. Thank you Nick for all you did for my brother & I.
RESPONSE:Thank you for the repeat business and the 10+ star review! Brian Unruh, CEO
Star Rating
Great Lender & Great Loan Originator-Officer —zuser201603152149051 from Yukon, OK
My family and I decided to go with NBKC Bank as our lender for our new home. We worked with Nicholas Payne who was wonderful. I highly recommend him. He is extremely personable, helpful, patient, and professional. We had a few glitches during our loan process, but Nick was there to help walk us through, help us figure things out, and answer any questions we had. If you want a wonderful loan officer to work with and a great bank to deal with I would seriously consider speaking with Nick at NBKC Bank.
RESPONSE:Thank you for sharing your experience working with Nick and the team! Brian Unruh, CEO
Star Rating
Home Refinancing —Katrina S. from South San Francisco, CA
Nick made our refinancing process smooth and painless! He was readily available, with prompt responses as well as a friendly and highly professional attitude. Nick was patient, accommodating, relatable and we look forward to working with him again in the future.
RESPONSE:Katrina, we love hearing smooth and painless - thank you for sharing! Brian Unruh, CEO
Star Rating
Nick Payne —mojdehbaha from Portland, OR
Nick was available at all times, hands on, and very helpful and knowledgeable. I believe he went above and beyond call of duty. nbkc bank is lucky to have him. If you are lucky to be assigned to him you are in good hands otherwise ask for him!
RESPONSE:Thank you for sharing your experience working with Nick and the team! Brian Unruh, CEO
Star Rating
Closed on Time —Sri Kurasala from Chantilly, VA
We worked with Nicholas Payne from NBKC Bank for our first mortgage loan. Nick provided us with all the details that are involved for mortgage loan and responded to all our questions in a quick and helpful manner. We were able to close our loan in a timely and efficient manner. We would recommend Nick to all of our friends and family!
RESPONSE:Sri, thank you for your recommendation of Nick and big congrats on your first home! Brian Unruh, CEO

Questions & Answers

What is your motto or personal mantra?

Accountability is everything and always treat people the way you want to be treated.

What is your favorite sports team?

Kansas City Chiefs

What is something that people would be surprised if they knew about you?

I played semi-pro football until I was 38 years old.

What’s your alma mater?

Benedictine

What is on your bucket list?

Visit Italy

What aspect of your job are you most passionate about?

Helping my clients achieve their financial goals.

Where did you grow up?

Independence MO

What are some of your hobbies?

Working out and reading books.

Before working at NBKC, what was the most unusual or interesting job you’ve ever had?

When I was in my early 20’s my brothers and I owned a Vending Company.