The biggest thing for me was working with a lender who was responsive. Buying a home for the first time is a challenge, and I wanted someone who I could call, text, and email who would quickly respond. If you are looking for the same experience, work with Jeff. This guy is an expert in this process and will keep the process rolling for you. If you have questions, call him and he will either answer the first time, or call you right back. Great service!!!