“Always be positive and trust in the process. Any problem can be overcome with a positive attitude and a great solution. ”
Outstanding Job —patrick flanagan3 from Custer, SD
Brett Hensley performed an outstanding job working our home loan. He was always on top of where we were in the process, and provided me with lists of exactly what was needed. His attention to details kept me well informed. He made the loan process easy. I would recommend Brett to anyone looking to finance their new home.
RESPONSE:Patrick, we love hearing the process was easy! Thank you for sharing. Brian Unruh, CEO
Wonderful, Easy Experience —darrellstrom from El Cajon, CA
Brett is very knowledgable and professional. He was very patient and thorough
with answering our questions.
We were so pleased with him that he is refinancing two more of our properties.
RESPONSE:We love hearing wonderful and easy! Thank you for sharing. Brian Unruh, CEO
You should definitely choose to work with Brett —Kevin from Helena, MT
Brett made the process extremely easy. He was very good at answering any questions and he does so in a very timely manner. You can call, text, or email him and he'll get back to you within a couple hours at most. NBKC's loan is also a very good value. Don't make your loan process difficult, just choose this guy.
RESPONSE:Kevin, we absolutely love hearing that the process was easy! Thank you for sharing. Brian Unruh, CEO
3 Homes in less than 1 year! —M Davis from Kennesaw, GA
Brett was exceptional to work with, he spear-headed two refinances & 1 new purchase in a different state for me and all in a spam of 9 months! He has always been attentive, courteous and overall very professional with every single transaction. I would undoubtably recommend him to anyone that is looking to buy a home or refinance their own. If I have any future home needs, I will certainly look for him to start the process all over again.
RESPONSE:Thank you for your recommendation of Brett and we appreciate the terrific review! Brian Unruh, CEO
Best Lender I've Had (5th House Purchased) —jtpendry from San Diego, CA
Hard working. Thorough. Honest. Kind. Strong communicator. I'm in the military and bough 5 houses over the years. This was by far my best experience with a lender. Brett gets the highest recommendation I can give. He worked diligently to meet my families needs and in the short timelines we needed to close.
RESPONSE:Thank you for a fantastic review. We appreciate the opportunity to help with your VA loan and most importantly for your service to our country. Brian Unruh, CEO
Great service! —Sara Noelle from Seminole, FL
Having gone through the mortgage process multiple times, I prepared myself to jump through all the hoops with this last mortgage. I was incredibly impressed with how easy Brett made this process. The process was much more simple than before and he didn’t mind me calling often to make sure he didn’t need anything else (which I didn’t because he was always a step ahead of me). I would highly recommend working with Brett on your mortgage. He’s well organized and very pleasant to work with.
RESPONSE:Sara, we absolutely love hearing simple and easy! Thank you for the opportunity to help with your loan and for the wonderful review! Brian Unruh, CEO
Brett was perfect! —Brian K from Sandy, UT
Brett always answered his phone quickly, even gave his personal cell phone number and responded to texts. This was easier than using a local lender and having to drive in to an office, just do it all over the phone & email. I would recommend Brett to everyone. Everything was done very quickly.
RESPONSE:Brian, thank you for your recommendation of Brett and nbkc. We're glad everything went quickly and we agree - less driving to an office somewhere is a good thing! Brian Unruh, CEO
extremely satisfied. Highly recommended —Bryce Forth from Chapman, KS
As first time home owners, we had a lot of questions. Brett was there every step of the way and was able to answer any/all questions we had. He is extremely knowledgeable and will do whatever he can to get you the best service. I would definitely recommend him to anybody and/or use him in our future endeavors.
RESPONSE:Bryce, we appreciate you recommendation of Brett and nbkc and big congrats on your first home! Brian Unruh, CEO
Fantastic Experience —Seth from Los Lunas, NM
My experience with NBKC and with my loan officer, Brett Hensley, was fantastic. I researched many many options and found NBKC to be the best. Brett was great to work with. He called me directly and answered all of my questions without being pushy in any way. I felt like he was on my side throughout the process. He was EXTREMELY prompt in answering my questions than I could have possibly imagined(often answering emails after hours which really blew my mind). I doubt you can find a better bank and loan officer. I am active duty military and used a VA loan.
RESPONSE:Seth, thank you for the terrific review, the opportunity to provide your VA loan, and most importantly for your service to our country. Brian Unruh, CEO
Amazing service, very respectful person —emnflores from Palmdale, CA
NBKC is lucky to have an amazing Loan Officer like Brett Hensley. From start to finish it took about 6 months to look for my house. From applying for my VA loan to finalizing the process. Brett was there every single step of the way, constantly emailing and calling to check up on me and my family. He made this process smooth and easy, especially since I was stationed in another country at the time. I would definitely recommend him to my friends.
RESPONSE:We are so glad everything went smoothly. We appreciate the opportunity to help with your VA loan and sincerely thank you for your service to our country. Brian Unruh, CEO
Questions & Answers
What’s your advice for new home buyers?
Always be positive and trust in the process. Any problem can be overcome with a positive attitude and a great solution.
What is your motto or personal mantra?
I can help set long-term goals for your life, which can lead to wealth and success.
What is your favorite sports team?
I am a big Boston Red Sox Fan.
What is something that people would be surprised if they knew about you?
People would be surprised to know that I am a small business owner of 2 businesses in Kansas City.
What is on your bucket list?
One item on my bucket list is to scuba dive in Australia at the Great Barrier Reef.
What aspect of your job are you most passionate about?
I’m most passionate about helping fellow Veterans get into the homes they deserve.
Where did you grow up?
I grew up in the small town of Holden, MO.
What are some of your hobbies?
I enjoy boating, water sports and tons of outdoor activities.
Before working at nbkc, what was the most unusual or interesting job you’ve ever had?
I was a Fuels Aircraft Mechanic in the Air Force. I was also an inflight specialist.
